FaultScore

Kawasaki Concours 14 vs Mercedes Benz GLB 250

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Kawasaki Concours 14 Mercedes Benz GLB 250
Complaints on file 64 159
Model years covered 2008–2021 2020–2026
Worst model year 2020
Best model year 2023
Crashes reported 0 8
Fires reported 1 0
Injuries reported 3 5
Deaths reported 0 0
Most complained-about part Brakes Other & Unspecified
Share of complaints involving harm 6.3% 8.2%

Kawasaki Concours 14 by year

08 09 11 12 13 14 16 17 21
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 24 37.5%
Engine & Cooling 5 7.8%
Electrical System 5 7.8%
Doors, Latches & Locks 5 7.8%
Equipment & Accessories 5 7.8%
Body & Structure 4 6.3%
Seats 4 6.3%
Fuel & Propulsion 3 4.7%

Mercedes Benz GLB 250 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 19 11.9%
Electrical System 17 10.7%
Driver Assist & Collision Avoidance 17 10.7%
Body & Structure 16 10.1%
Suspension 10 6.3%
Fuel & Propulsion 9 5.7%
Transmission & Drivetrain 7 4.4%