FaultScore

GMC GMC vs Smart Fortwo

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure GMC GMC Smart Fortwo
Complaints on file 198 475
Model years covered 1973–2003 2005–2019
Worst model year 1995 2008
Best model year 1999 2017
Crashes reported 18 28
Fires reported 9 68
Injuries reported 17 22
Deaths reported 0 1
Most complained-about part Brakes Engine & Cooling
Share of complaints involving harm 22.2% 25.1%

GMC GMC by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 43 21.7%
Steering 19 9.6%
Transmission & Drivetrain 18 9.1%
Lights 13 6.6%
Fuel & Propulsion 13 6.6%
Windows, Mirrors & Wipers 12 6.1%
Tires 12 6.1%
Engine & Cooling 11 5.6%

Smart Fortwo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 106 22.3%
Seat Belts 35 7.4%
Brakes 20 4.2%