FaultScore

Grand Design Imagine vs Volvo 960

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Grand Design Imagine Volvo 960
Complaints on file 105 259
Model years covered 2016–2024 1990–1997
Worst model year 2021 1996
Best model year 2019 1997
Crashes reported 0 33
Fires reported 2 16
Injuries reported 0 20
Deaths reported 0 0
Most complained-about part Suspension Engine & Cooling
Share of complaints involving harm 1.9% 26.6%

Grand Design Imagine by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 21 20.0%
Equipment & Accessories 17 16.2%
Other & Unspecified 17 16.2%
Tires 15 14.3%
Body & Structure 14 13.3%
Brakes 6 5.7%
Electrical System 4 3.8%
Wheels 4 3.8%

Volvo 960 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 51 19.7%
Brakes 30 11.6%
Airbags 24 9.3%
Electrical System 23 8.9%
Acceleration & Cruise Control 20 7.7%
Steering 15 5.8%
Body & Structure 10 3.9%