FaultScore

Mercedes Benz GLS 450 4MATIC vs Suzuki Esteem

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLS 450 4MATIC Suzuki Esteem
Complaints on file 77 191
Model years covered 2022–2025 1995–2002
Worst model year 2022 1998
Best model year 2023 1997
Crashes reported 18 27
Fires reported 1 1
Injuries reported 4 11
Deaths reported 0 0
Most complained-about part Driver Assist & Collision Avoidance Body & Structure
Share of complaints involving harm 29.9% 20.4%

Mercedes Benz GLS 450 4MATIC by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Driver Assist & Collision Avoidance 17 22.1%
Electrical System 10 13.0%
Other & Unspecified 10 13.0%
Engine & Cooling 9 11.7%
Brakes 7 9.1%
Transmission & Drivetrain 4 5.2%
Wheels 4 5.2%
Acceleration & Cruise Control 3 3.9%

Suzuki Esteem by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 36 18.8%
Brakes 27 14.1%
Suspension 26 13.6%
Engine & Cooling 16 8.4%
Airbags 13 6.8%
Transmission & Drivetrain 9 4.7%
Electrical System 8 4.2%
Fuel & Propulsion 8 4.2%