SUSPENSION
I WAS DRIVING ONTO AN EXIT AT 45 MILES PER HOUR AND I HEARD A VERY LOUD POPPING NOISE AND LOST CONTROL OF THE STEERING WHEEL PULLED OVER. THERE WAS NO MORE STEERING.
NHTSA complaint #10760295 — an unverified report by a vehicle owner.
26 of the 191 complaints filed about the Suzuki Esteem are about the suspension — 14% of everything owners reported. The worst model year for it is 2000.
26
Complaints
14%
Share of all complaints
0
Crashes
0
Fires
SUSPENSION
I WAS DRIVING ONTO AN EXIT AT 45 MILES PER HOUR AND I HEARD A VERY LOUD POPPING NOISE AND LOST CONTROL OF THE STEERING WHEEL PULLED OVER. THERE WAS NO MORE STEERING.
NHTSA complaint #10760295 — an unverified report by a vehicle owner.
SUSPENSION
WAS DRIVING ON THE HIGHWAY , SLOWED DOWN TO TAKE A RIGHT TURN ONTO SIDE ROAD....THERE WAS A TERRIBLE GRINDING NOISE AND IMMEDIATE PULL OF CAR TO RIGHT...HAD TO FIGHT TO KEEP CONTROL OF CAR...WAS HARD TO STEER BUT DROVE HOME AT ABOUT 5 MILES PER HOUR...LUCKILY ONLY A QUARTER OF A MILE...PRETTY SURE IF IT HAD LET GO IF I'D HIT A BUMP OR SOMETHING DRIVING 55 ON THE HIGHWAY...THAT THE CAR WOULD HAVE FLIPPED...THAT'S HOW QUICKLY I LOST CONTROL...AFTER READING ALL OTHER REPORTS...TOO BAD THIS CAR HAD NOT BEEN RECALLED...I MIGHT NOT NOW BE WITHOUT A CAR.
NHTSA complaint #10662579 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD GRINDING NOISE AND SMOKE APPEARED FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FRONT CROSS MEMBER BAR FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10638725 — an unverified report by a vehicle owner.
SUSPENSION
HUSBAND WAS DRIVING VEHICLE WHEN THE FRONT TIRE GAVE WAY AND BENT IN FROM FRAME. TOOK TO THE REPAIR SHOP AND WAS INFORMED THAT THE ENTIRE FRAME WAS ROTTED OUT. THE VEHICLE COULD NOT BE REPAIRED AS THE PART IS NOT AVAILABLE. THE CAR ONLY HAD 129,000 MILES ON IT. THIS IS A COMMON PROBLEM WITH THE CAR AND IT SHOULD HAVE BEEN RECALLED. FORTUNATELY, NO ACCIDENT OCCURRED AND NO INJURIES WERE SUSTAINED. SHAME ON SUZUKI FOR PRODUCING INFERIOR CARS. THIS IS A SERIOUS SAFELY ISSUE!
NHTSA complaint #10594844 — an unverified report by a vehicle owner.
SUSPENSION
I WAS DRIVING THE CAR ON THE HIGHWAY AND TOOK THE EXIT AND THEN TURNING RIGHT FROM STOP SIGN ABOUT 5 MILES PER HOUR AND THEN HEARD A CLICK AND THEN TIRE WERE RUBBING AGAINST THE CAR BODY THE KFRAME GOT RUSTED AND TWISTED PUSHING THE TIRE BACK AND STEERING WHEEL OFF.
NHTSA complaint #10588723 — an unverified report by a vehicle owner.
SUSPENSION
2000 SUZUKI ESTEEM. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END PROBLEMS AND SEEKS REIMBURSEMENT FOR UNAUTHORIZED REPAIRS. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO A REPAIR SHOP FOR FRONT END PROBLEMS. WHILE THERE, HE WAS INFORMED A RECALL HAD BEEN ISSUED FOR A FRAME PROBLEM. THE CONSUMER THEN CONTACTED THE DEALER, AND THEY CONFIRMED, THAT IN FACT, THE VEHICLE WAS COVERED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE NEXT DAY, THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING A MISTAKE HAD BEEN MADE, AND THE VEHICLE WAS NO LONGER COVERED UNDER THE RECALL. ACCORDING TO THE DEALER, THE VEHICLE WAS NOT COVERED BECAUSE IT WAS FIVE MONTHS OLDER THAN THE RECALLED COVERED. THE DEALER INFORMED THE CONSUMER THE COST FOR THE REPAIR WAS $603.26 AFTER DEDUCTING $300 FROM THE ORIGINAL BILL. THE CONSUMER STATED HE NEVER AUTHORIZED THEM TO PERFORM THE WORK, SINCE THE RECALL WAS NO LONGER VALID.
NHTSA complaint #10500361 — an unverified report by a vehicle owner.
SUSPENSION
DRIVING ALONG BIG TIMBER STRAIGHT AT 40 MPH THEN ALL OF A SUDDEN CAR STARTED PULLING TO THE RIGHT AND STARTED TO SHAKE, I MANAGED TO STAY STRAIGHT UNTIL I TURNED LEFT TO MEADOWS RD. I MADE IT HOME OKAY IN THE COMPLEX BUT WAS UNABLE TO USE THE CAR AGAIN. NEXT DAY LOOKED AT THE UNDER CARRIAGE AND THEN NOTICED THE RUSTED OUT SUB FRAME (CRADLE) BY THE RIGHT (PASSENGER) CONTROL ARM.THIS CAR IS GARAGE KEPT IF THAT MEANS ANYTHING. WELL THIS CERTAINLY IS A BUMMER, I'LL HAVE TO FIGURE ON HOW TO FIX THIS PROBLEM AT A REASONABLE EXPENSE.
NHTSA complaint #10493024 — an unverified report by a vehicle owner.
SUSPENSION
VEHICLE BROKE DOWN AND RUMBLED UPON TURNING... APPARENTLY SUZUKI KNOWS OF THE RECALL BUT IS NOT WILLING TO REPAIR OUTSIDE MARCH 2012.
NHTSA complaint #10475269 — an unverified report by a vehicle owner.
SUSPENSION
CAR EXHIBITED A TENDENCY TO PULL TO THE RIGHT AT FIRST. AFTER TURNING A CORNER THE CAR PULLED TO THE LEFT. GOING DOWN THE HIGHWAY THE FRONT OF THE CAR WANDERED FROM SIDE TO SIDE. AFTER I PARKED THE CAR AND RE STARTED THE ENGINE WHEN I PUT IT INTO GEAR A LOUD BANGING NOISE CAME FROM THE FRONT OF THE CAR AND IT DID NOT MOVE IN REVERSE OR DRIVE. BANGING STOPPED IN NEUTRAL AND PARK. I JACKED UP THE CAR AND THE FRONT SUB-FRAME WAS RUSTED THRU RIGHT NEXT TO WHERE THE LOWER SUSPENSION ARM ATTACHED TO IT.
NHTSA complaint #10466498 — an unverified report by a vehicle owner.
SUSPENSION
2000 SUZUKI ESTEEM SEDAN. THE SUBFRAME AND FRONT PASSENGER SIDE AXEL RUSTED THROUGH AND COLLAPSED WHILE TURNING CORNER. LOUD GRINDING OF TIRES. THIS CAUSED THE FRONT PASSENGER SIDE WHEEL TO BE PUSHED BACK INTO THE WHEEL WELL. REPAIRED COST OF $1200. FORTUNATELY NO ONE WAS HURT AS THE VEHICLE WAS SLOWING DOWN, BUT IF THESE PARTS HAD FAILED AT HIGHWAY SPEEDS, IT IS QUITE LIKELY A FATAL ACCIDENT WOULD HAVE OCCURRED. I HAVE SEARCHED ON LINE AND FOUND THAT OTHER SUZUKI OWNERS HAVE REPORTED THIS SAME PROBLEM. I WROTE TO CORPORATE RELATIONS AT SUZUKI IN BREA CALIFORNIA, THEY CONTACTED ME AND LEFT A MESSAGE THAT THEY WERE NOT GOING TO REIMBURSE ME FOR THE COST OF REPAIR AND THAT THE WARRANTY FOR THIS KNOWN PROBLEM WAS NO LONGER IN EFFECT AS OF DEC 21, 2011. HOWEVER, THE WARRANTY THEY SENT TO OWNERS SAID THIS REPAIR WOULD BE FOR 12 YEARS FROM THE DATE THE CAR WAS ORIGINALLY PUT IN SERVICE OR 180,000. MY CAR MET THE CONDITIONS BUT THEY REFUSE TO HONOR THE COVERAGE EXTENSION WARRANTY. I HOPE THIS VEHICLE IS RECALLED OR AT LEAST OWNERS SHOULD BE NOTIFIED OF THIS DEFECT BEFORE A FATAL ACCIDENT OCCURS.
NHTSA complaint #10457250 — an unverified report by a vehicle owner.
SUSPENSION
I WAS DRIVING ON FLAT PAVED ROAD AT APPROXIMATELY 30 MILES PER HOUR WHEN THE SUBFRAME SNAPPED ON THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO IMMEDIATELY JERK RIGHT WITH SUBSTANTIAL FORCE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WITH THE STEERING WHEEL DUE TO DRIVING AT A LOW SPEED BUT THE CAR WAS PULLING VERY HARD TO THE RIGHT AND THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO STEER. I DROVE APPROXIMATELY ONE HALF MILE TO A SPOT WHERE I WAS ABLE TO PULL OVER SAFELY, I NOTICED THE SUBFRAME WHICH CONNECTS THE FRONT RIGHT PASSENGER WHEEL TO THE BODY HAD RUSTED SEVERELY AND BROKE APART, IT WAS SO BAD THE MATERIAL WAS CRUMBLING. IF THE CAR WAS TRAVELING AT A HIGH RATE OF SPEED A TERRIBLE ACCIDENT WOULD HAVE ALMOST CERTAINLY OCCURRED. A SEARCH ON THE INTERNET CITES HUNDREDS OF SIMILAR INCIDENTS FOR THIS EXACT SAME PROBLEM RECALLS WERE MADE ON SUBSEQUENT YEARS BUT NOT ON THIS MODEL YEAR DESPITE THE EXACT SAME PROBLEM WITH THE SUBFRAME.
NHTSA complaint #10448231 — an unverified report by a vehicle owner.
SUSPENSION
MY 99 ESTEEM STARED PULLING TO ONE SIDE WHILE DRIVING. AS I ATTEMPTED TO GET IT HOME THE WHEEL WOULD RUB ON THE INNER FENDER WELL WHEN TURNING. UPON INSPECTION WHEN I GOT HOME I FOUND THE DRIVER SIDE SUBFRAME RUSTED THROUGH ON TOP AND OUTER SIDES WITH ONLY THE INSIDE PORTION INTACT. THIS PART HAD BENT ALLOWING MY WHEEL TO CHANGE POSITION. THE REST OF THE UNDERCARRIAGE SEEMS TO BE IN GOOD SHAPE WHILE THIS SECTION HAS RUSTED AWAY. THANKFULLY, THIS DID NOT HAPPEN AT HIGHWAY SPEED OR THAT I DID NOT HIT A POTHOLE WHILE DRIVING. THIS COULD HAVE BROKEN AND CAUSED TOTAL LOSS OF CONTROL, ENDING IN INJURIES AND/OR FATALITIES NOT ONLY TO THE OCCUPANTS OF MY VEHICLE BUT TO OTHER CARS IN MY VICINITY. I UNDERSTAND THAT THIS IS NOT UNCOMMON ON THIS VEHICLE AN SINCERELY BELIEVE THAT THIS IS AN ISSUE THAT MERITS IMMEDIATE ATTENTION BEFORE PEOPLE ARE KILLED. *TR
NHTSA complaint #10446634 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE STEERING WHEEL BECAME UNCONTROLLABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE AXLE AND THE A-FRAME WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10386680 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 SUZUKI ESTEEM. THE CONTACT STATED ENTERING A RESIDENTIAL DRIVEWAY, THE FRONT SUSPENSION AND WHEEL COMPLETELY FRACTURED FROM THE FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT AN EXTENDED WARRANTY WAS OFFERED TO THE OWNERS OF THOSE VEHICLES THAT EXPERIENCE THE FAILURE BUT THE WARRANTY WAS VOIDED DUE TO THE MILEAGE LIMITATIONS OF THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 183,000.
NHTSA complaint #10381122 — an unverified report by a vehicle owner.
SUSPENSION
FRONT SUSPENSION CROSS MEMBER IN 1998 SUZUKI ESTEEM CRACKED OPEN WHILE DRIVING AT 25MPH. CAR SUDDENLY PULLED TO THE RIGHT, SINCE IT HAPPEN AT LOW SPEED I WAS ABLE TO QUICKLY STOP. UPON INSPECTION OF THE FRONT SUSPENSION CROSS MEMBER I FOUND OUT THAT RUSTING WAS SO EXTENSIVE THAT YOU COULD POKE A HOLE IN THE CROSS MEMBER BY SIMPLY PUSHING A SCREW DRIVER ON TO THE SURFACE OF THE CROSS MEMBER.
NHTSA complaint #10369432 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
FRONT SUBFRAME ON A 2001 SUZUKI, ESTEEM CRACKED. CALL SUZUKI DEALER TO SEE IF THERE WERE ANY RECALLS FOR THAT PROBLEM AND THE ANSWER WAS NO. WHICH I THINK THERE SHOULD BE DUE TO THE FACT THAT THE CAR IS NOT THAT OLD TO HAVE DOES KIND OF PROBLEMS. PART AND LABOR WILL BE REALLY EXPENSIVE CLOSE TO A $1,000 DOLLARS FOR REPAIR. WHEN I TALKED TO THE PERSON IN THE PARTS DEPARTMENT, TOLD ME THAT THEY HAD A LOT OF PEOPLE LOOKING FOR THE SAME PART FOR REPAIR LATELY, THIS IS WHY I THINK IS A RECALL ISSUE AND SUZUKI SHOULD WARRANTY THIS KIND OF PARTS THEY ARE SUPPOSE TO LAST FOR A REALLY LONG TIME I SUPPOSE. PLEASE HELP!!!!! I STILL HAVEN'T FIXED THE CAR BECAUSE OF COSTLY REPAIR.
NHTSA complaint #10259958 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
FRONT SUSPENSION CROSSMEMBER CORROSION OF 1999 SUZUKI ESTEEM GLX WAGON I HAVE THIS VEHICLE AND RUNNING OK FOR 5 YEARS. WHEN I DID MY ANNUAL CHECK UP THIS WEEKEND, IT WAS FOUND OUT THAT THE FRONT SUSPENSION CROSSMEMBER HAS BEEN RUST-THROUGH AND FORMED A CRACK IN THE AREA OF THE RIGHT FRONT LOWER CONTROL ARM ATTACHMENT BRACKETS. BY VISUAL INSPECTION, THIS MEMBER IS HIGHLY CORRODED COMPARED WITH OTHER PARTS ON THE BOTTOM OF THE VEHICLE. THE MECHANIC DID MY INSPECTION WAS SURPRISED THAT I WAS STILL DRIVING THIS VEHICLE BECAUSE IF I HIT A POTHOLE ON THE ROAD AND THIS SUSPENSION CROSSMEMBER COULD EASILY BREAK AND WOULD LOOSE CONTROL OF THE CAR AND I COULD BE KILLED. I DID A LITTLE SEARCH ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM IN SIMILAR MODELS OF SUZUKI VEHICLES. HOWEVER, THERE HAS BEEN NO RECALLS ON THIS ISSUE. I THINK THIS IS A VERY SERIES ISSUE AND COULD CAUSE SERIES INJURIES AND FATALITIES NOT ONLY OF THE DRIVER OF THE VEHICLE BUT OTHER DRIVERS ON THE ROAD AS WELL. I WOULD NOT HAVE FOUND OUT OF THIS ISSUE IF I HADN'T DONE THE ANNUAL CHECK UP. A SIMILAR CORROSION PROBLEM WAS ALSO FOUND IN THE 1999-2004 CHEVROLET TRACKER AND GM INITIATED A RECALL ON THIS. I WILL TOW MY CAR TO THE DEALER TO FIX IT BUT I FEEL I SHOULD FILE A COMPLAINT TO LET OTHER OWNER KNOW THIS PROBLEM AND HOPEFULLY SAVE SOME LIVES. THANK YOU. WEI TU
NHTSA complaint #10248931 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 SUZUKI ESTEEM. WHILE DRIVING APPROXIMATELY 10 MPH, THE PASSENGER WHEEL WENT OUT OF THE ALIGNMENT. THE DEALER STATED THAT THE PASSENGER FRONT SUB- FRAME HAD EXCESSIVE RUST. UPDATED 05/20/08
NHTSA complaint #10226715 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
CAR WAS BEING DRIVEN AT A SPEED OF ABOUT 45 MPH; BRAKES WERE APPLIED HARD; SUBFRAME (PART THAT ALL BALL JOINTS AND SUSPENSION ARMS BOLTS INTO) COLLAPSED ON PASSENGER SIDE OF VEHICLE CAUSING WHEEL TO BECOME UNSTABLE AND SEVERELY OUT OF ALIGNMENT. (WHEN MEASURED, THE PASSENGER WHEEL WAS +/-1-1/2" CLOSER TO THE REAR OF INNER FENDER, AND WOULD GRIND ONTO THE INNER FENDER. THE PART WAS REPLACED WITH A NEW REPLACEMENT PART. THE OLD PART WAS RUSTED THROUGH AT SEVERAL POINTS. THE OLD PART IS IN MY POSSESSION AND PHOTOS ARE AVAILABLE.
NHTSA complaint #10147496 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BRAKES LOCKING UP AT HIGH SPEEDS,EPLACED MASTER CYLINDER,REPLACED CV AXLE AND BOOT,ENT OBJECT REPORTED,RUNK LEAKS AND WATER WHERE SPARE SITS,REPLACED CATALYIC CONVERTER,END RIMS WAS TOLD BY MECHANIC CAR WAS WRECKED BEFORE PURCHASED .
NHTSA complaint #10111982 — an unverified report by a vehicle owner.