FaultScore

Mercedes Benz GLS 450 vs Toyota Echo

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLS 450 Toyota Echo
Complaints on file 107 262
Model years covered 2018–2020 2000–2005
Worst model year 2020 2000
Best model year 2019 2005
Crashes reported 10 91
Fires reported 9 11
Injuries reported 3 65
Deaths reported 0 2
Most complained-about part Electrical System Airbags
Share of complaints involving harm 20.6% 64.5%

Mercedes Benz GLS 450 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 22 20.6%
Engine & Cooling 16 15.0%
Driver Assist & Collision Avoidance 14 13.1%
Other & Unspecified 10 9.3%
Fuel & Propulsion 7 6.5%
Transmission & Drivetrain 6 5.6%
Brakes 6 5.6%
Body & Structure 6 5.6%

Toyota Echo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 49 18.7%
Brakes 44 16.8%
Transmission & Drivetrain 21 8.0%
Electrical System 17 6.5%
Equipment & Accessories 10 3.8%
Suspension 9 3.4%