TL* THE CONTACT OWNS A 2001 TOYOTA ECHO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE GEAR SHIFT INDICATOR DID NOT ILLUMINATE WHEN CHANGING GEARS. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE COMPUTER WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #11155661 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 TOYOTA ECHO. WHILE DRIVING 40-50 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL TO STOP IT FROM MOVING. THE CONTACT STATED THAT THE RPMS INCREASED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TAKEN TO COWBOY TOYOTA (9525 E R L THORNTON FWY, DALLAS, TX 75228, 888-434-4611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1811131014. THE FAILURE MILEAGE WAS 260,010.
NHTSA complaint #11151208 — an unverified report by a vehicle owner.
ON MARCH 17, 2005 I PURCHASED A 2003 TOYOTA ECHO FROM TOYOTA OF NASHUA IN NEW HAMPSHIRE. AFTER PURCHASING THE CAR AND LEAVING TOYOTA OF NASHUA TO DRIVE HOME, THE ENGINE STOPPED AS I APPROACHED A STOPLIGHT AT THE END OF THE HIGHWAY EXIT NEAR MY HOUSE. I HAD SIMPLY DEPRESSED THE CLUTCH TO COAST TOWARD THE RED LIGHT. I DIDN'T THINK MUCH OF IT AT THE TIME, ASSUMING THAT IT STALLED DUE TO STALE GAS. HOWEVER, THE ENGINE CONTINUED TO QUIT PERIODICALLY. SOMETIMES THE ENGINE WOULD QUIT SEVERAL TIMES IN A WEEK AND THEN GO SEVERAL MONTHS WITH NO PROBLEM. WHEN I TOOK THE CAR IN TO HAVE THE OIL CHANGED ON JUNE 2, 2005 I DESCRIBED THE PROBLEM TO THE SERVICE MANAGER AND ASKED THAT IT BE FIXED. AT THAT TIME, THE CAR HAD 28,606 MILES ON IT AND WAS STILL UNDER FACTORY WARRANTY. THE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. (SERVICE REPORT IS AVAILABLE) THE PROBLEM PERSISTED THROUGHOUT THE FOLLOWING YEAR SO WHEN I BROUGHT THE CAR IN TO BE INSPECTED ON JUNE 29, 2006, I ASKED THE SERVICE MANAGER TO HAVE A TECHNICIAN USE THE CAR TO COMMUTE TO WORK UNTIL THE PROBLEM WAS DIAGNOSED AND FIXED. ON JULY 19, 2006, THE DEALER CALLED AND ASKED ME TO PICK UP THE CAR. THE CAR HAD BEEN DRIVEN 787 MILES, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. WHEN I WENT TO PICK UP THE CAR THE SERVICE MANAGER TOLD ME THAT I HAD TO PAY FOR THE DIAGNOSTIC. I REFUSED BECAUSE THE DEFECT HAD NOT BEEN FIXED AND THE CAR WAS STILL UNDER WARRANTY. AFTER SOME DISCUSSION WITH ANOTHER MANAGER, THEY AGREED NOT TO CHARGE ME, BUT TOLD ME THAT IF I BROUGHT THE CAR IN AGAIN FOR THIS PROBLEM I WOULD BE CHARGED. (SERVICE REPORT IS AVAILABLE) THE PROBLEM PERSISTS TO THIS DAY. I DRIVE THE CAR ALMOST EXCLUSIVELY AND COMPENSATE FOR THE PROBLEM BY DOWNSHIFTING WHEN COASTING OR COMING TO A STOP TO KEEP THE ENGINE RUNNING. RECENTLY, THE ENGINE QUIT WHILE MY DAUGHTER WAS DRIVING NEARLY RESULTING IN AN ACCIDENT.
NHTSA complaint #10574167 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 TOYOTA ECHO. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH AND OPERATING THE HEADLIGHTS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A JUMP AND WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 225,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10439785 — an unverified report by a vehicle owner.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) NHTSA RECALL 06V266000 RECALLED 02 TOYOTA ECHO FOR CRANKSHAFT SENSOR FAILURES WHICH COULD CAUSE THE VEHICLES TO STALL AND NOT RESTART, RISKING A CRASH. TOYOTA ONLY RECALLED VEHICLES UP TO SERIAL NUMBERS ENDING IN 212671. MY 02 ECHO JUST HAD THE EXACT CRANKSHAFT SENSOR FAILURE DESCRIBED IN THE RECALL. MY VIN NUMBER IS[XXX]. SO I WAS TOLD BY TOYOTA THAT BY VEHICLE DID NOT QUALIFY FOR THE RECALL, EVEN THOUGH I HAVE THE EXACT FAILURE. THE RECALL NEEDS TO BE EXTENDED TO HIGHER VEHICLE NUMBERS.
NHTSA complaint #10330760 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 TOYOTA ECHO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START, EVEN AFTER REPEATED ATTEMPTS. A MECHANIC INSPECTED THE VEHICLE AND CONCLUDED THAT THE CRANKSHAFT POSITION SENSOR WAS THE CAUSE OF THE FAILURE. THE COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V266000 (ENGINE AND ENGINE COOLING); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
NHTSA complaint #10254773 — an unverified report by a vehicle owner.
MY 2001 TOYOTA ECHO OIL LIGHT CAME ON SO I CHECKED THE OIL AND IT WAS FULL. I DROVE TO THE PLACE WHERE MY OIL WAS CHANGED LAST AND MY ENGINE LIGHT CAME ON. THE LIGHT STAYED ON UNTIL I TURNED OFF MY ENGINE AND WOULD REAPPEAR FROM TIME TO TIME. WHEN MY CAR STARTED MAKING A LOUD CLANKING NOISE, I GOT CONCERNED AND WAS READY TO TAKE IT TO THE DEALER WHEN IT COMPLETELY LOST POWER AND I HAD IT TOWED TO THE DEALER. THERE THEY TELL ME THAT BECAUSE I DID NOT MAINTAIN MY VEHICLE PROPERLY, ENGINE OIL SLUDGE OCCURRED. I PROVED TO THEM MY VEHICLE WAS VERY WELL MAINTAINED FOR OVER 5 YEARS SO WHY THE SLUDGE. THEY INFORMED ME THAT BECAUSE I BOUGHT MY CAR USED, THE PREVIOUS OWNER DID NOT MAINTAIN THE CAR PROPERLY. IT WAS A LEASED CAR THAT I BOUGHT USED IN 2003. THE DEALER IS TELLING ME IT WILL COST ABOUT $3000 TO FIX THIS PROBLEM.
NHTSA complaint #10254434 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 TOYOTA ECHO. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF. PRIOR TO THE FAILURE, THE DEALER INFORMED THE CONTACT THAT SHE NEEDED A STARTER AND THE PART HAD TO BE ORDERED. THE VEHICLE WAS PLACED ON A LIFT AND A HOLE WAS DISCOVERED IN THE ENGINE. THE FAILURE HAS BEEN RECURRING FOR FOUR OR FIVE YEARS. WHEN SHE DRIVES OVER 80 MILES, THE OIL LIGHT ILLUMINATES. THE DEALER DIAGNOSED THE FAILURE ON SEVERAL OCCASIONS. THE VEHICLE'S MAINTENANCE HAS ALWAYS BEEN CURRENT. THE DEALER ALSO STATED THAT THEY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V266000 (ENGINE AND ENGINE COOLING), BUT THE FAILURE CONTINUED. CURRENTLY, THE ENGINE IS BEING REPLACED WITH A USED ENGINE AT THE CONTACT'S EXPENSE. THE REPLACEMENT WILL COST OVER $3,000. THE FAILURE AND CURRENT MILEAGES WERE 97,500.
NHTSA complaint #10216136 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE VEHICLE COMMONLY SHUTS OFF WHILE BRAKING OR DECELERATING TO 20 MPH. THE VEHICLE HAD BEEN TO A SERVICE DEALER TWICE BUT THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE.
NHTSA complaint #10170791 — an unverified report by a vehicle owner.
TODAY I WRITE TO YOU WITH THE SAME COMPLAINT REPORTED BY JB ON MARCH 9, 2002. LAST YEAR I WAS TOLD THE VERY SAME THING BY A TOYOTA SERVICE MECHANIC WHEN MY CHECK ENGINE LIGHT WAS EVALUATED. I HAVE A MECHANIC IN MY FAMILY WHO ANALYZED THE ENGINE, SENT IT TO A TRANSMISSION SPECIALIST, AND FOUND THE TRANSMISSION TO BE IN GOOD WORKING ORDER. HOWEVER, WHEN I HAVE TO RENEW MY INSPECTION STICKER, THEY INFORMED ME IT WILL AUTOMATICALLY FAIL DUE TO THE CHECK ENGINE LIGHT. THIS IS OUTRAGEOUS! PLEASE INVESTIGATE AS I SUSPECT MANY MORE ECHO OWNERS HAVE THE SAME PROBLEM AND HAVE JUST NOT REPORTED IT.
NHTSA complaint #10151845 — an unverified report by a vehicle owner.
DT: THE CONTACT OWNS A 2005 TOYOTA ECHO. THE VEHICLE WAS PURCHASED ON JULY 14, 2004. THE CONSUMER FELT VIBRATION IN THE FRONT END, THE SHOCK ABSORBERS LEAKED AND THE DOOR LATCHES WERE BROKEN. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THEY FIXED THE LEAKING SHOCK ABSORBERS AND BROKEN DOOR LATCHES . THE WINDOW STICKER STATED THAT IT WOULD GET 39 MILES PER GALLON OF GAS WHEN IT ONLY GOT 24 TO 27 MILES PER GALLON OF GAS. THE VEHICLE WOULD NOT STAY IN OVERDRIVE. A WEEK AGO THE VEHICLE WAS IN A FRONT END COLLISION AND UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. THE CONSUMER SUSTAINED BACK, NECK, LEFT SHOULDER AND A RIGHT KNEE INJURIES. A POLICE REPORT WAS TAKEN. THERE WERE NO FIRES. *AK (11/30/05) OTHER PROBLEMS: TRANSMISSION SHIFTED HARD, ENGINE NOISE (TICKING/RATTLEING), THE BRAKES SQUEAKED, THERE WERE LOUD INTERIOR SQUEAKS, PULLING TO THE RIGHT AND ROUGH IDLE.
NHTSA complaint #10138526 — an unverified report by a vehicle owner.
I OWNED MY NEW 2003 TOYOTA ECHO LESS THAN A WEEK WHEN IT STARTED STALLING INTERMITTENTLY WHEN DECELERATING--SOMETIMES WHEN SLOWING THROUGH A TOLL BOOTH, OR SLOWING THROUGH A TURN, OR EXITING A HIGHWAY, OR MERGING WITH TRAFFIC, OR COMING TO A STOP. I TOOK THE CAR BACK TO THE DEALERSHIP I PURCHASED IT FROM ON THREE SEPARATE OCCASIONS FOR THIS PROBLEM. THE DEALERSHIP REPLICATED THE PROBLEM ONCE AND TRIED TO FIND A SOLUTION (BRINGING IN REGIONAL TOYOTA EXPERTS, AND EVEN KEEPING MY CAR ONCE FOR EIGHT DAYS), BUT THE PROBLEM HAS NEVER BEEN FIXED. ONCE I WENT SIX WEEKS WITHOUT A STALL, BUT IT CAN ALSO STALL MULTIPLE TIMES IN ONE DAY--AT TIMES AND IN WAYS THAT ARE LIFE THREATENING. WHEN TOYOTA TOOK ADVANTAGE OF ITS FINAL OPPORTUNITY TO REPAIR (BEFORE I PURSUE REMEDY THROUGH MAINE'S LEMON LAW), I WAS TOLD THEY FOUND NOTHING WRONG, NOTHING TO FIX.
NHTSA complaint #10065760 — an unverified report by a vehicle owner.
RE: VALVE COVER OIL BAFFLE WE RECENTLY PURCHASED A NEW TOYOTA ECHO ON 3-23 03. ON 9-14-03 WE EXPERIENCED ENGINE TROUBLE. LEAVING US STRANDED ON A DESOLATE STRETCH OF HIGHWAY. WE HAD THE VEHICLE TOWED TO FRONTIER TOYOTA IN SANTA CLARITA. UPON THEIR INSPECTION THEY STATED THAT WHO EVER LAST CHANGED THE OIL HAD BENT THE OIL BAFFLE CAUSING IT TO LODGE INTO THE TIMING CHAIN. REVIEWING OUR RECORDS OUR LAST OIL CHANGE WAS ONE MONTH EARLIER AND 2,200 MILES EARLIER. RESEARCHING FURTHER THERE IS A TSB DATED ON 3-02-02 UNDER THE HEADING EGOO7-02 VALVE COVER OIL BAFFLE -DAMAGE PREVENTION. IN THEIR OIL FILLING PROCEDURE THEY STATE "PLEASE TAKE MEASURES TO ENSURE THAT THE BAFFLE IS NOT DAMAGED DURING THE OIL FILL PROCESS" I HAVE RECORDS OF ALL THE OIL CHANGES 3 TOTAL, THE VEHICLE. ONLY HAS 14,958. I HAVE SPOKE WITH THE OIL CHANGE SERVICE MEN THEY HAVE INVESTIGATED THE VEHICLE. THEY WERE NEVER NOTIFIED OF THE TSB. NOWHERE IN THE SERVICE MANUAL IS THERE NOTICE OF THIS OIL BAFFLE WARNING,OR ANY KIND OF WARNING ON THE OIL FILL CAP OR ON THE VALVE COVER. IN FACT AS FAR AS I CAN SEE THERE WERE NO MEASURES TAKEN OTHER THAN THE TSB WHICH WAS NOT PRESENTED TO US UPON PURCHASING THE VEHICLE ALMOST 1 YEAR AFTER THE TSB WAS ISSUED THE DEALERSHIP FRONTIER TOYOTA WILL NOT HONOR THE FACTORY WARRANTY EVEN THOUGH THE VALVE COVER IS COVERED UNDER THEIR WARRANTY MANUAL.
NHTSA complaint #10041347 — an unverified report by a vehicle owner.
WHILE DRIVING AND WITHOUT WARNING THE CLUTCH WOULD GO TO THE FLOOR, AND WOULD BECOME HARD TO STOP. THE DEALER WAS NOTIFIED. *AK THE CLUTCH HAD TO BE RELEASED TO HEIGHT BEFORE THE VEHICLE MOVED (NO REMEDY), HARD START AT ANYTIME, ALARM WENT OFF BY ITSELF AT ANYTIME (NO REMEDY), WOULD NOT START AND OR CRANK (REMEDY-REPLACED THE STARTER ASSEMBLY/PROBLEM-STARTER RELAY), ALARM HAD GONE OFF RANDOMLY, WOULDN'T SHUT OFF AND COMPLETELY SHUT DOWN, HEAD LIGHTS FLASHED, ALARM WOULD COME ON, SOMETIME THE CLUTCH WOULD HAVE TO BE PLAYED WITH IN ORDER TO RESTART THE VEHICLE (PROBLEM-SWITCH INTERMITTENT/REMEDY-REPLACED THE PARK NEUTRAL POSITIONER SWITCH ASSEMBLY), THE RADIO HAD STATIC, THE COOLANT LIGHT STAYED ON 5 TO 10 MINUTES AFTER THE VEHICLE WAS STARTED, THERE WAS A CHIME NOISE WHEN THE IGNITION WAS TURNED OFF, AND THE HEADLIGHTS AND THE HORN DID NOT WORK WHEN THE VEHICLE WOULD GO OFF (NO REMEDY), THERE WAS OVER HEATING, WHEN THE VEHICLE HAD NO POWER, THE ACCELERATOR WOULD GO TO THE FLOOR, THEN THE VEHICLE WOULD TAKE OFF AFTER A PERIOD OF TIME, THE GEAR MADE BANGING SOUNDS, AND THE THERMOSTATS RELAY SWITCH WAS PROBLEMATIC AND REMAINED TO BE FIXED. REFER TO ODI#10031522 *SCC
NHTSA complaint #10031522 — an unverified report by a vehicle owner.
THE CONSUMER (WHICH IS THE MOTHER OF THE PERSON WHO SENT THIS CORRESPONDENCE)-HAD COME TO A CURVE WHERE SHE MISJUDGED THE TURN, AND CAUSED HER TO SLIDE OFF OF THE RIGHT SIDE OF THE ROAD AND HIT A PINE TREE. THE IMPACT IGNITED A FIRE UNDER THE HOOD. THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *MR *SCC *NLM
NHTSA complaint #10012211 — an unverified report by a vehicle owner.
WHILE DRIVING THE VEHICLE CONSUMER WAS INVOLVED ON A FRONT COLLISION. THE VEHICLE CAUGHT ON FIRE AND WAS A TOTAL LOST. THE DRIVERS SIDE AIR BAG NEVER DEPLOYED. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL.
NHTSA complaint #10004265 — an unverified report by a vehicle owner.
WHILE DRIVING AROUND A SLIGHT CURVE AT ABOUT 35 MPH, CONSUMER LOSS CONTROL OFF THE VEHICLE AND HIT A TREE. CONSUMER NOTICED SMOKE COMING FROM UNDER HOOD, AND EXITED THE CAR. THE VEHICLE CAUGHT FIRE AND COMPLETELY BURNED. CONSUMER FEELS VEHICLE SHOULD NOT HAVE BURNED SO SEVERELY. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
NHTSA complaint #10004039 — an unverified report by a vehicle owner.
CONSUMERCOMPLAINED HAVING PROBLEMS WITH FIRE ON THE ENGINE. ALSO STATED THAT WHILE DRIVING THE VEHICLE WAS INVOLVED ON A FRONT COLLISION AND THE VEHICLE GOT ON FIRE WHICH IT LEAD INTO A TOTAL LOST OF THE VEHICLE AND THE AIR BAGS DID NOT DEPLOYED . DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS MOMENT AFTER IMPACT THE FIRE HAD IGNITED UNDERNEATH THE HOOD. THE DRIVER SIDE AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE AIR BAG DID DEPLOY.
NHTSA complaint #10001410 — an unverified report by a vehicle owner.