FaultScore

Mercedes Benz GLS 450 4MATIC vs Lexus CT

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLS 450 4MATIC Lexus CT
Complaints on file 77 192
Model years covered 2022–2025 2011–2016
Worst model year 2022 2013
Best model year 2023 2014
Crashes reported 18 22
Fires reported 1 2
Injuries reported 4 18
Deaths reported 0 1
Most complained-about part Driver Assist & Collision Avoidance Brakes
Share of complaints involving harm 29.9% 22.4%

Mercedes Benz GLS 450 4MATIC by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Driver Assist & Collision Avoidance 17 22.1%
Electrical System 10 13.0%
Other & Unspecified 10 13.0%
Engine & Cooling 9 11.7%
Brakes 7 9.1%
Transmission & Drivetrain 4 5.2%
Wheels 4 5.2%
Acceleration & Cruise Control 3 3.9%

Lexus CT by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 59 30.7%
Engine & Cooling 36 18.8%
Electrical System 16 8.3%
Other & Unspecified 16 8.3%
Airbags 12 6.3%
Body & Structure 7 3.6%
Fuel & Propulsion 7 3.6%
Transmission & Drivetrain 5 2.6%