Owners have filed 53 complaints
about the 2012 Lexus CT with NHTSA between 2012 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 2 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the Lexus CT. 50 means typical for this
model; 100 means roughly double.
Severity — 68
13.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 85
50% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
310.0%
1,000 – 9,999 miles
13.3%
10,000 – 24,999 miles
1136.7%
25,000 – 49,999 miles
310.0%
75,000 – 99,999 miles
310.0%
100,000 – 149,999 miles
620.0%
150,000+ miles
310.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2012peak 7Sep 2025
NHTSA investigations into the 2012 Lexus CT
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 112,000 milesHemet, CACrash
POWER TRAIN
SEVERAL CLAIMS OF SHUTTER RESULTING IN LOW POWER WHEN LEAVING A STOP. BECAUSE THE ENGINE TURNS OFF ENTERING EV MODE. IN THE CORSE OF 20 SECONDS THE CAR WITHOUT NOTICE UNTIL TAKING OFF ENTERING ICE ENGINE OPERATION A MASSIVE SHUTTER HAPPENS THAT WHEN LOTS OF FORWARD POWER. THIS IS AN ISSUE WHEN NO ISSUES NOTED WAITING TO CROSS INTERSECTION OR PULLING INTO TRAFFIC WITHOUT WARNING.
NHTSA complaint #11299430 — an unverified report by a vehicle owner.
at 112,000 milesHemet, CACrash
ENGINE
SEVERAL CLAIMS OF SHUTTER RESULTING IN LOW POWER WHEN LEAVING A STOP. BECAUSE THE ENGINE TURNS OFF ENTERING EV MODE. IN THE CORSE OF 20 SECONDS THE CAR WITHOUT NOTICE UNTIL TAKING OFF ENTERING ICE ENGINE OPERATION A MASSIVE SHUTTER HAPPENS THAT WHEN LOTS OF FORWARD POWER. THIS IS AN ISSUE WHEN NO ISSUES NOTED WAITING TO CROSS INTERSECTION OR PULLING INTO TRAFFIC WITHOUT WARNING.
NHTSA complaint #11299430 — an unverified report by a vehicle owner.
at 19,100 milesFresno, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2012 LEXUS CT. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE IN THE FRONT DRIVER SIDE WHEEL AREA. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED AND THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 19,100.
NHTSA complaint #10681340 — an unverified report by a vehicle owner.
at 10,000 milesNewport Beach, CACrash
EQUIPMENT
BEFORE THE BACKUP CAMERA IS DISPLAYED, THE SCREEN RISES FROM THE DASH BOARD AND SAYS "LEXUS' FOR 5 SECONDS AND "ENFORM" FOR 5 SECONDS. IN MARCH, I BACKED INTO A MAINTENANCE VEHICLE WHICH CAME UP AFTER I GOT IN MY CAR AND WAS NOT VISIBLE WITH MY MIRRORS. THIS WOULD NOT HAPPENED WITH ANY OTHER BRAND. THE DEALER SAYS IT CANNOT BE CHANGED AND GAVE ME A REPAIR ESTIMATE FOR $927. THIS IS A VERY DANGEROUS SITUATION AND DEFEATS THE PURPOSE OF THE CAMERA. THE DISPLAY SERVES NO PURPOSE, AND THE CARS SHOULD BE RECALLED TO CORRECT THIS PROBLEM.
NHTSA complaint #10585359 — an unverified report by a vehicle owner.
at 20,000 milesSyracuse, NY1 injured
UNKNOWN OR OTHER
THE PASSENGER SIDE GLASS ON MY 2012 CT EXPLODED FOR NO PARTICULAR REASON A FEW DAYS AGO. I WAS ON THE HIGHWAY DOING ABOUT 65 MPH AND I SUDDENLY HEARD A LOUD 'BOOM' AND THE SIDE WINDOW WAS GONE... COMPLETELY GONE. NOTHING HIT MY CAR, NO ROCKS, NO BULLETS... NO BRICKS. THERE WAS NO ONE BESIDE ME AND I WAS ON I-81. HAD I OVER-REACTED, I COULD HAVE CRASHED THE CAR. HAD THERE BEEN A PASSENGER IN THE SEAT, SHE WOULD HAVE BEEN SEVERELY CUT FROM THE FLYING GLASS SHARDS AT 65 MPH. I EXPERIENCED CUTS ON MY RIGHT HAND AND ARM. LEXUS, IN A COMPLETELY DISAPPOINTING SHOW OF CUSTOMER "SERVICE" IS REFUSING TO PAY FOR IT UNDER WARRANTY. I AM NOT THE ONLY ONE WITH A CT THAT HAS HAD THIS HAPPEN. DO A GOOGLE SEARCH AND YOU'LL FIND A FEW OTHER CASES ON OTHER FORUMS. I POINT YOU TO THIS WIKIPEDIA ARTICLE (HTTP://EN.WIKIPEDIA.ORG/WIKI/SPONTANEOUS_GLASS_BREAKAGE) WHICH CLEARLY STATES THIS PHENOMENON IS DUE TO MANUFACTURING DEFECTS IN THE GLASS. I SUGGESTED THAT LEXUS CORPORATE SEND THE GLASS BACK TO THE VENDOR FOR ANALYSIS AND THEY REFUSED! THEY SIMPLY COULD CARE LESS. I WILL NEVER BUY ANOTHER TOYOTA PRODUCT AGAIN AND I WARN ALL READERS TO BE VERY CAREFUL.
NHTSA complaint #10508119 — an unverified report by a vehicle owner.
at 20,000 milesSyracuse, NY1 injured
STRUCTURE:BODY
THE PASSENGER SIDE GLASS ON MY 2012 CT EXPLODED FOR NO PARTICULAR REASON A FEW DAYS AGO. I WAS ON THE HIGHWAY DOING ABOUT 65 MPH AND I SUDDENLY HEARD A LOUD 'BOOM' AND THE SIDE WINDOW WAS GONE... COMPLETELY GONE. NOTHING HIT MY CAR, NO ROCKS, NO BULLETS... NO BRICKS. THERE WAS NO ONE BESIDE ME AND I WAS ON I-81. HAD I OVER-REACTED, I COULD HAVE CRASHED THE CAR. HAD THERE BEEN A PASSENGER IN THE SEAT, SHE WOULD HAVE BEEN SEVERELY CUT FROM THE FLYING GLASS SHARDS AT 65 MPH. I EXPERIENCED CUTS ON MY RIGHT HAND AND ARM. LEXUS, IN A COMPLETELY DISAPPOINTING SHOW OF CUSTOMER "SERVICE" IS REFUSING TO PAY FOR IT UNDER WARRANTY. I AM NOT THE ONLY ONE WITH A CT THAT HAS HAD THIS HAPPEN. DO A GOOGLE SEARCH AND YOU'LL FIND A FEW OTHER CASES ON OTHER FORUMS. I POINT YOU TO THIS WIKIPEDIA ARTICLE (HTTP://EN.WIKIPEDIA.ORG/WIKI/SPONTANEOUS_GLASS_BREAKAGE) WHICH CLEARLY STATES THIS PHENOMENON IS DUE TO MANUFACTURING DEFECTS IN THE GLASS. I SUGGESTED THAT LEXUS CORPORATE SEND THE GLASS BACK TO THE VENDOR FOR ANALYSIS AND THEY REFUSED! THEY SIMPLY COULD CARE LESS. I WILL NEVER BUY ANOTHER TOYOTA PRODUCT AGAIN AND I WARN ALL READERS TO BE VERY CAREFUL.
NHTSA complaint #10508119 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cedar Rapids, IA
SERVICE BRAKES
The brake booster assembly has developed a leak in the pressure accumulator resulting in constant actuation to keep the pressure sufficient. Complete failure is impending with a C1391 code and loss of power brakes. Toyota has offered a CSP to address this issue but only for a very limited time and at the time of creation of said TSP only covered model years up to 10 years old. 2011-2013 CT200h models are not covered by this CSP. Furthermore due to the limited time period in which the CSP was active, many cars were not covered due to not developing fault codes at that time. Part prices alone to resolve this issue from the dealership are above $2000.
NHTSA complaint #11685591 — an unverified report by a vehicle owner.
The Woodlands, TX
SERVICE BRAKES
At ~101,000 miles, my 2012 Lexus CT200h triggered error code C1307, indicating a failure of the brake pressure accumulator / brake booster system. Prior warnings appeared via dashboard alerts. This caused reduced braking performance, creating a serious safety risk. The issue was confirmed by a Lexus dealer and independently by a certified mechanic, who repaired it. I contacted Lexus Customer Support for coverage under CSP 21LE01, but they denied it due to the 10-year time limit, even though my vehicle was within the 150,000-mile limit. Dealer estimated ~$4,600; I had it repaired independently for $2,000, sourcing parts online at ~50% of dealer pricing. This is a safety-critical defect acknowledged by Lexus under CSP 21LE01. I respectfully request that NHTSA review this defect to ensure Lexus extends proper coverage and prevents future safety risks for other owners.
NHTSA complaint #11685335 — an unverified report by a vehicle owner.
Destin, FL
SERVICE BRAKES
Brake failure while driving. The brake pedal went soft when pressed and all the associated warning lights illuminated. ABS, traction, control, etc. This is a known issue for Toyota and Lexus, and even after servicing my vehicle at the dealer for the last two years I was never notified that this was a concern.
NHTSA complaint #11654277 — an unverified report by a vehicle owner.
Jackson, MS
SERVICE BRAKES
My 2011-2013 Lexus CT200h exhibits malfunction indicator lamp illumination for the brake, ABS, and traction control systems, accompanied by diagnostic trouble code C1391. Research indicates this is a known manufacturing defect, and I possess documentation from the customer support program confirming coverage for this issue in vehicles of this model year. However, the Lexus dealership and service advisors refuse to acknowledge this coverage and saying that it is expired. Therefore, I require guidance on how to proceed with resolving this matter.
NHTSA complaint #11645312 — an unverified report by a vehicle owner.
Shreveport, LA
SERVICE BRAKES
A prevalent issue observed in the Lexus CT200h and Toyota Prius V models is the internal leakage of brake accumulators, as they utilize identical part numbers. Consequently, the actuator emits a buzzing sound intermittently as it attempts to maintain the necessary gas pressure within the braking system, ultimately failing due to the leak. Numerous articles addressing this concern are available online, highlighting its significance as a safety issue. Many owners have successfully had Toyota replace the faulty part at no cost, thanks to the extended warranty covering a period of ten years or 150,000 miles, whichever occurs first. This may be attributed to the higher prevalence of Prius vehicles on the road compared to the less common Lexus CT200h. A simple search for "C1391 danger" will yield substantial information on the topic. It is disheartening, in my view and that of many others, that a problem posing a risk to public safety due to brake failure has not been adequately addressed. The sudden onset of this issue significantly reduces stopping distances. When it occurs, warning lights for ABS, traction control, and brakes illuminate simultaneously. Notably, there are no visible brake fluid leaks associated with this actuator. While Toyota provides coverage under the extended warranty, it appears that Lexus may not offer similar support, raising concerns about the safety implications discussed across various platforms.
NHTSA complaint #11630491 — an unverified report by a vehicle owner.
Stuart, FL
SERVICE BRAKES
The actuator will buzz every few seconds trying to keep pressure in the braking system to a safe operating level of gas pressure to no avail due to this leak in the actuator. After it quits buzzing from shutting the car off, you can hear the air leak hissing the pressure away. There is not much stopping distances when and after this suddenly occurs. In the process, the abs, traction control, brake, a yellow exclamation mark, lights suddenly all come on the dash at once and the brake feels like a sponge very suddenly. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems."" Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
NHTSA complaint #11623648 — an unverified report by a vehicle owner.
Houston, TX
SERVICE BRAKES
I, along with many other Lexus CT200H owners have had issues regarding the brakes on the vehicle. I have code: C1391 as reported on a diagnostic tool from Autozone. This has been an issue on my vehicle for months and I’ve read reports of this repair costing upwards to $3000!! Many of us do not have that kind of money to fix a vital function of the vehicle that rely on to keep us safe. If it’s a common and reoccurring issue, I believe it should continue being taken care of by the manufacturer. There was a recall in the past, but it isn’t fair for those who have had this issue after the recall and are responsible to pay this ridiculous amount afterwards!
NHTSA complaint #11620854 — an unverified report by a vehicle owner.
Georgetown, TX
SERVICE BRAKES
A common problem with these Lexus ct200h, as well as Toyota Prius V models, are that the brake accumulators begin to leak internally, as they share the same part numbers. Therefore, the actuator will buzz every few seconds trying to keep pressure in the braking system to a safe operating level of gas pressure to no avail due to this leak in the actuator. After it quits buzzing from shutting the car off, you can hear the air leak hissing the pressure away. There are many articles on this issue online as this is a major safety concern. Many have had Toyota replace the part free of charge as well due to the extended 10 year, or 150k miles, in whichever comes first. warranty. This may be perhaps because there are several more Prius on the road than this rare Lexus CT200h. There are no external brake fluid leaks involved. for this actuator. Toyota covers it under extended warranty, although it appears as though Lexus does not(?), this is a major safety hazard and concern for a heavy amount on several different websites. The trouble code is: C1391. I called Lexus of Austin and was told there are no recalls, after looking up my VIN#. Searching for “c1391 danger” will yield many incidents of this. This is quite a serious issue that needs government interference. Thank you for taking the time to read this.
NHTSA complaint #11600196 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
I am writing to bring to your attention a serious safety issue that occurred with my vehicle. While driving on the expressway, the engine oil burned and the oil warning light illuminated on the dashboard, posing a significant risk to my safety and the safety of others on the road. Specifically, the engine oil system malfunctioned, causing a sudden and complete loss of engine lubrication. This incident can be verified through an inspection of the vehicle, which is available upon request. My safety and the safety of other motorists were severely compromised due to this malfunction. The sudden failure of the engine oil system could have resulted in a catastrophic engine failure, potentially leading to a loss of control of the vehicle at high speeds. Fortunately, I was able to safely pull over to the side of the road, but the situation could have been much worse. Upon experiencing the issue, I had the vehicle towed to Service Center where the problem was reproduced and confirmed by a certified mechanic. They conducted a thorough inspection and confirmed that the engine oil had indeed burned, leading to the illumination of the oil warning light. The inspection report from the service center is available for review. Additionally, I reported the incident to the vehicle manufacturer and my insurance company. Both entities have documented the issue, and I am awaiting further instructions on how to proceed. There has been no involvement from law enforcement as there was no accident or injury resulting from the incident. Prior to the failure, I did not notice any warning lamps, messages, or other symptoms indicating a problem with the engine oil system. The warning light appeared suddenly while I was driving on the expressway, giving me no advance notice of the impending malfunction. Given the severity of this issue, I urge you to investigate this matter thoroughly to prevent any future occurrences. The safety of driver and passengers is of utmost importance.
NHTSA complaint #11596238 — an unverified report by a vehicle owner.
san Antonio, TX
SERVICE BRAKES
the brake booster pump has gone out in the car, ive heard many others say the same thing and its all around the same milage 150k-175k
NHTSA complaint #11579895 — an unverified report by a vehicle owner.
Oklahoma City, OK
ENGINE
Engine has oil use and knocking sound that neither Lexus know what is wrong. A lot of Lexus owners are experiencing the same issues with no resolve. Lexus/Toyota needs to fix the issue with these years models.
NHTSA complaint #11550285 — an unverified report by a vehicle owner.
Cherry Hill, NJ
TIRES:SIDEWALL
I’ve now had 2 tire sidewalls blow out in 1 month. They are both 215/45/17 sized tires
NHTSA complaint #11544164 — an unverified report by a vehicle owner.
Longview, TX
ENGINE
Excessive oil consumption. I purchased the car January 7, 2021 and checked the oil on March 15, 2021 before a long trip and the oil didn't even register on the dipstick. I followed procedure before and up to checking the oil. I checked it when it was delivered and it was at the appropriate level.
NHTSA complaint #11485883 — an unverified report by a vehicle owner.
Orient, OH
ENGINE
First noticed excessive oil usage. Then, engine rumble. Temperature warning light. Took to repair shop who was unable to repair stating ONLY Lexus has tools required to repair. Lexus will not divulge how to repair. Lexus states a letter was mailed to me (never received) in 2016 for a service issue - warranty enhancement. Thus, they are aware of the issue. Now that I’m having issues with the car (2021), the car is too old and has too many miles, thus, Lexus will not repair free of charge under service issue. I am Scared to drive because of hundreds of on line reports that state car can and make completely stop while driving. Toyota is fully aware of the issue and should be help liable to repair under a recall. Note: I’ve had my car repaired for other issues by Certified Lexus since 2016 and the service centers never mentioned the issue/warranty enhancement - a known issue apparently since 2016.
NHTSA complaint #11461065 — an unverified report by a vehicle owner.
Orient, OH
FUEL/PROPULSION SYSTEM
First noticed excessive oil usage. Then, engine rumble. Temperature warning light. Took to repair shop who was unable to repair stating ONLY Lexus has tools required to repair. Lexus will not divulge how to repair. Lexus states a letter was mailed to me (never received) in 2016 for a service issue - warranty enhancement. Thus, they are aware of the issue. Now that I’m having issues with the car (2021), the car is too old and has too many miles, thus, Lexus will not repair free of charge under service issue. I am Scared to drive because of hundreds of on line reports that state car can and make completely stop while driving. Toyota is fully aware of the issue and should be help liable to repair under a recall. Note: I’ve had my car repaired for other issues by Certified Lexus since 2016 and the service centers never mentioned the issue/warranty enhancement - a known issue apparently since 2016.
NHTSA complaint #11461065 — an unverified report by a vehicle owner.
Jurupa Valley, CA
ENGINE
i drive my lexus every day for work and home, round trip, 150 miles per day, at 130,000 miles my car started burning 1 quart of oil per month, at 150 miles, now using 2 quarts per month, i now have 195 miles, and using 1 quart of oil per week, this is not normal. after reading forums, many other lexus ct200 owners are having the same issues. this has been reported to lexus dealers and the warranty is only good till 60,000 miles. there's been times when my car has no oil and i need to add 3 quarts, this can cause severe damage to my engine.
NHTSA complaint #11457274 — an unverified report by a vehicle owner.
Longview, TX
ENGINE
I had the recommended 100,000 mile service done on my car at approx 106,000 miles. At aprox 109,500 miles I checked my oil after noticing my passenger headlight was out and I would be putting a new one in. When I went through the procedure for checking the oil it wasn’t even showing any oil on the dipstick. After reattempting the procedure and checking to make sure I was on level ground still no oil on the dipstick. It took 2 1/2 quarts to get it to the recommended level. I’m at 110,600 today and again the oil was very low registering between 1/8-1/4 Inchon the bottom of the dipstick. There are no oil spots in my two regular spots between my home and my job and my car does not smoke and has never shown a check engine light and has no stored DTC’s. I’m scheduling an oil change this coming week and I will alert the Service Manager about the problem. I purchased the car used in January from Carvana.
NHTSA complaint #11437088 — an unverified report by a vehicle owner.
at 101,200 milesLongview, TX
UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION. I PURCHASED THE CAR JANUARY 7, 2021 AND CHECKED THE OIL ON MARCH 15, 2021 BEFORE A LONG TRIP AND THE OIL DIDN'T EVEN REGISTER ON THE DIPSTICK. I FOLLOWED PROCEDURE BEFORE AND UP TO CHECKING THE OIL. I CHECKED IT WHEN IT WAS DELIVERED AND IT WAS AT THE APPROPRIATE LEVEL.
NHTSA complaint #11408561 — an unverified report by a vehicle owner.
at 101,200 milesLongview, TX
ENGINE
EXCESSIVE OIL CONSUMPTION. I PURCHASED THE CAR JANUARY 7, 2021 AND CHECKED THE OIL ON MARCH 15, 2021 BEFORE A LONG TRIP AND THE OIL DIDN'T EVEN REGISTER ON THE DIPSTICK. I FOLLOWED PROCEDURE BEFORE AND UP TO CHECKING THE OIL. I CHECKED IT WHEN IT WAS DELIVERED AND IT WAS AT THE APPROPRIATE LEVEL.
NHTSA complaint #11408561 — an unverified report by a vehicle owner.
at 82,000 milesRomeoville, IL
ENGINE
TOOK MY CAR TO TOYOTA DEALERSHIP. THEY SAID MY CAR IS BURNING OIL. I HAVE NOTICED MY OIL DOES BURN UP QUICKLY, SMELLS LIKE GAS UPON THE DIPSTICK, I HAVE SEEN NO OIL LEAKS. THE DEALERSHIP SAID THEY HAVE SEEN THIS SAME ISSUE WITH OTHER SIMILAR MODELS LIKE IN THE PRIUS. MY CAR ONLY HAS 82,000 MILES. I BABY THIS CAR AND TAKE FOR ALL THE APPROPRIATE MAINTENANCE. THIS IS VERY UPSETTING.
NHTSA complaint #11372732 — an unverified report by a vehicle owner.
at 193,000 milesNorthridge, CA
SERVICE BRAKES
2012 LEXUS CT200H HAS THE SAME BRAKE BOOSTER, ASSEMBLY ISSUE ALL 3RD GENERATION TOYOTA PRIUS'S HAVE. THE ABS/BRAKE SYSTEM LIGHTS ALL COME IN, AND BRAKE FUNCTIONALITY IS LIMITED. ATTACHED IS A SCAN OF THE ISSUE, I HAVE SINCE CALLED LEXUS AND NOTIFIED THEM OF THE ISSUE.
NHTSA complaint #11365638 — an unverified report by a vehicle owner.
LOS Angeles, CA
ELECTRICAL SYSTEM
I HAD MY HEADLIGHTS REPLACED UNDER A RECALL. ROUGHLY ONE YEAR LATER MY HEADLIGHT IS OUT AGAIN. IT SEEMS THE PROBLEM HAS NOT BEEN RESOLVED. THE HEADLIGHT ASSEMBLIES ARE VERY EXPENSIVE AND CONTAIN A LOT OF PARTS. I'M NOT SURE WHERE THE PROBLEM LIES, AND THEREFOR I'M NOT SURE WHAT NEEDS TO BE REPLACED.
NHTSA complaint #11343506 — an unverified report by a vehicle owner.
at 82,000 milesSalt Lake City, UT
ENGINE
VEHICLE 2012 LEXUS CT200H 90,800 MILES. THE VEHICLE BURNS OIL VERY RAPIDLY. PERFORMED OIL CONSUMPTION TEST AND WAS 2 QUARTS LOW AFTER 1000 MILES. THERE IS A TSB OUT ON THIS SITUATION WHICH I HAVE ATTACHED. THIS VEHICLE WILL DEFINITELY NOT MAKE IT BETWEEN OIL CHANGES. THIS VEHICLE DOES NOT HAVE ANY OIL INDICATOR LIGHTS ON THE DASH AND THERE IS NO WAY TO KNOW WHEN THE OIL JUST RUNS OUT. VERY SCARY. ALL OF THE VEHICLE RECOMMENDED MAINTENANCE WAS PERFORMED AT THE LEXUS DEALERSHIP. A SERVICE HISTORY REPORT IS ATTACHED. IT HAS BEEN CONCLUDED THERE IS A DESIGN FLAW IN THE PISTON AND PISTON RINGS NOT SEALING PROPERLY CAUSING OIL TO BLOW BY INTO THE CYLINDERS. THE OIL CONSUMPTION RATE CAN RAPIDLY INCREASE AND THERE IS NO WAY TO KNOW WHEN IT WILL SUDDENLY JUST RUN OUT OF OIL. IT IS A BIT SCARY TO DRIVE WITHOUT THE OIL INDICATOR GAUGE THAT MOST VEHICLES HAVE. TOYOTA IS REPAIRING CUSTOMERS VEHICLES FOR FREE THROUGH LIMITED SERVICE CAMPAIGN FOR THE 2AZ-FE ENGINES, THE SAME AS IN THE CT200H. LEXUS WILL NOT TAKE OWNERSHIP OF THIS PROBLEM AND ASSIST CUSTOMERS IN GETTING THIS KNOWN PROBLEM FIXED.
NHTSA complaint #11322291 — an unverified report by a vehicle owner.
at 157,500 milesWhitehall, PA
UNKNOWN OR OTHER
MY CAR ALSO EXPERIENCED A HIGH AMOUNT OF OIL CONSUMPTION. AT FIRST I ASSUMED IT WAS DUE TO MY TRAVELING, BUT WHEN I MONITORED IT WAS MORE THAN NORMAL. ADDITIONALLY, ABOUT A YEAR AGO I WAS TOLD THAT THE CAR WOULD NEED A HEAD GASKET REPLACEMENT. WHEN I SPOKE TO THE DEALERSHIP AND OTHER MECHANICS THEY FOUND THAT TO BE ODD CONCERNING THE REPUTATION OF LEXUS. SO AFTER THE ENGINE STARTED RATTLING, WHICH I'VE NEVER HAD HAPPEN BEFORE AND NOW THE VEHICLE IS INOPERABLE. MANY PEOPLE HAVE TOLD ME TO REACH OUT TO LEXUS BECAUSE WHAT HAPPEN TO MY CAR IS UNHEARD OF, BUT I GOT NO RESOLUTION ANYWHERE.
NHTSA complaint #11302117 — an unverified report by a vehicle owner.
at 157,500 milesWhitehall, PA
ENGINE
MY CAR ALSO EXPERIENCED A HIGH AMOUNT OF OIL CONSUMPTION. AT FIRST I ASSUMED IT WAS DUE TO MY TRAVELING, BUT WHEN I MONITORED IT WAS MORE THAN NORMAL. ADDITIONALLY, ABOUT A YEAR AGO I WAS TOLD THAT THE CAR WOULD NEED A HEAD GASKET REPLACEMENT. WHEN I SPOKE TO THE DEALERSHIP AND OTHER MECHANICS THEY FOUND THAT TO BE ODD CONCERNING THE REPUTATION OF LEXUS. SO AFTER THE ENGINE STARTED RATTLING, WHICH I'VE NEVER HAD HAPPEN BEFORE AND NOW THE VEHICLE IS INOPERABLE. MANY PEOPLE HAVE TOLD ME TO REACH OUT TO LEXUS BECAUSE WHAT HAPPEN TO MY CAR IS UNHEARD OF, BUT I GOT NO RESOLUTION ANYWHERE.
NHTSA complaint #11302117 — an unverified report by a vehicle owner.