Mercedes Benz CLS550 vs Honda Crosstour
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Mercedes Benz CLS550 | Honda Crosstour |
|---|---|---|
| Complaints on file | 82 | 204 |
| Model years covered | 2006–2009 | 2010–2015 |
| Worst model year | 2007 | 2012 |
| Best model year | 2006 | 2013 |
| Crashes reported | 1 | 6 |
| Fires reported | 1 | 2 |
| Injuries reported | 4 | 8 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Fuel & Propulsion | Electrical System |
| Share of complaints involving harm | 7.3% | 7.8% |
Mercedes Benz CLS550 by year
What breaks
Fuel & Propulsion
34
41.5%
Engine & Cooling
6
7.3%
Transmission & Drivetrain
6
7.3%
Electrical System
6
7.3%
Suspension
6
7.3%
Airbags
5
6.1%
Brakes
4
4.9%
Other & Unspecified
4
4.9%
Honda Crosstour by year
What breaks
Electrical System
32
15.7%
Transmission & Drivetrain
30
14.7%
Steering
29
14.2%
Engine & Cooling
22
10.8%
Other & Unspecified
15
7.4%
Windows, Mirrors & Wipers
11
5.4%
Brakes
10
4.9%
Acceleration & Cruise Control
9
4.4%