FaultScore

FaultScore report

2014 Honda Crosstour problems

Owners have filed 44 complaints about the 2014 Honda Crosstour with NHTSA between 2014 and 2026. The largest single group is the electrical system. Across this model's run it ranks 3 of 5 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Honda Crosstour.

How this is worked out

The numbers

44

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

48,060 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 54 vs 50 Severity 47 vs 50 Early failure 57 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Honda Crosstour. 50 means typical for this model; 100 means roughly double.
Severity — 47
9.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 57
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Honda Crosstour

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Honda Crosstour

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 57,000 miles

Engine & Cooling 6 13.6%

Median failure at 37,591 miles

Transmission & Drivetrain 5 11.4%

1 crashes, 0 fires · median 65,000 mi

Other & Unspecified 4 9.1%

Median failure at 65,000 miles

Windows, Mirrors & Wipers 3 6.8%

Median failure at 61,000 miles

Steering 3 6.8%

Median failure at 64,500 miles

Wheels 2 4.5%

Median failure at 24,507 miles

Acceleration & Cruise Control 2 4.5%

1 crashes, 0 fires · median 44,060 mi

Body & Structure 2 4.5%
Brakes 2 4.5%
Stability & Traction Control 1 2.3%

Median failure at 17,000 miles

Driver Assist & Collision Avoidance 1 2.3%

Median failure at 61,000 miles

Seats 1 2.3%

Median failure at 10,000 miles

Lights 1 2.3%

Median failure at 10,000 miles

Airbags 1 2.3%

Median failure at 65,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 7 23.3%
25,000 – 49,999 miles 8 26.7%
50,000 – 74,999 miles 11 36.7%
75,000 – 99,999 miles 2 6.7%
150,000+ miles 2 6.7%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2014 Honda Crosstour SUV 4WD
11.8% risk
2014 Honda Crosstour SUV FWD
12.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2014 peak 4 Jan 2026

Recalls on the 2014 Honda Crosstour

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V502000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V378000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

18V661000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshir

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018523 263,289 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 42,500 miles Havre, MT Crash 2 injured

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.

NHTSA complaint #11433384 — an unverified report by a vehicle owner.

at 36,000 miles Eagle, ID Crash 3 injured

VEHICLE SPEED CONTROL

MY 2014 HONDA ACCORD, 6 CYLINDER , ACCELERATED SUDDENLY. I STOPPED AT KIOSK TO PAY FOR CAR WASH. WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AT EXTREME SPEED. I HAD NO CONTROL OF CAR. THE SPEED WAS EXTREME.CAR CAME TO A STOP AFTER IT HAD GONE THROUGH LANDSCAPING AND HIT ANOTHER CAR. CAN WAS TOTALED, PLUS SEVERE DAMAGE TO OTHER CAR. I HAD NO CONTROL AND BELIEVE IT WAS A MECHANICAL FAILURE.

NHTSA complaint #11302461 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pearl, MS

STEERING

I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.

NHTSA complaint #11713364 — an unverified report by a vehicle owner.

Pearl, MS

UNKNOWN OR OTHER

I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.

NHTSA complaint #11713364 — an unverified report by a vehicle owner.

Pearl, MS

SERVICE BRAKES

I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on again. I immediately contacted my mechanic and brought the vehicle back in for a diagnostic test. The diagnostic results showed that the ABS module is faulty. My mechanic explained that this malfunction is what is causing all three warning lights to appear on my dashboard. I was advised that the ABS module must be replaced by the manufacturer or a dealership. After researching this issue, I discovered that this same problem has occurred on multiple occasions with Honda Crosstours over the years, indicating that this may be a known or recurring defect. I fear for my safety and life.

NHTSA complaint #11713364 — an unverified report by a vehicle owner.

Winslow, ME

UNKNOWN OR OTHER

I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?

NHTSA complaint #11636733 — an unverified report by a vehicle owner.

Winslow, ME

STRUCTURE:BODY

I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?

NHTSA complaint #11636733 — an unverified report by a vehicle owner.

Winslow, ME

ENGINE

I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?

NHTSA complaint #11636733 — an unverified report by a vehicle owner.

Eagle, CO

UNKNOWN OR OTHER

The rear camera, backup camera appears to have bad seal. The inside fogs up. Blurring the camera image. This eventually leads to failure. I had the Honda dealer replace my previous original camera at my expense, a year later the same problem has arisen. The Camera mounted on the passenger side mirror does not have this issue and seems to be a different model camera.

NHTSA complaint #11635535 — an unverified report by a vehicle owner.

Renton, WA

SERVICE BRAKES

FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted by RB the mechanic. The comments under the video are from some people who encountered the same issue. It is an issue in a variety if Honda vehicles.

NHTSA complaint #11549453 — an unverified report by a vehicle owner.

at 181,000 miles Sahuarita, AZ

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.

NHTSA complaint #11528506 — an unverified report by a vehicle owner.

at 181,000 miles Sahuarita, AZ

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.

NHTSA complaint #11528506 — an unverified report by a vehicle owner.

Avon, CO

ENGINE

Starter intermittently grinds and does not start or nothing happens at all. There is a known problem with this issue

NHTSA complaint #11480351 — an unverified report by a vehicle owner.

Carmel, NY

STRUCTURE:BODY

The car is rusting on the inside door panel. This is being caused because the undercoating from the mafia missed spots under the rear wheel well. This is clearly a mafia defect. No one at Honda is willing to help. They blame it on the seat belt causing it to rust. The car only leaks when driving because the water enters the car when the wheels are moving. Other Crosstour owners are having the same problem.

NHTSA complaint #11435214 — an unverified report by a vehicle owner.

at 42,500 miles Havre, MT Crash 2 injured

POWER TRAIN:AUTOMATIC TRANSMISSION

The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.

NHTSA complaint #11433384 — an unverified report by a vehicle owner.

Inglewood, CA

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing and to send the work order and repair bill to them. The failure mileage was unknown.

NHTSA complaint #11431030 — an unverified report by a vehicle owner.

at 64,500 miles Volga, SD

STEERING

ELECTRONIC POWER STEERING (EPS) FAILED WHILE DRIVING (65 MPH) ON THE INTERSTATE (I29, 1/22/21). IMMEDIATELY DROVE VEHICLE TO HONDA DEALER AND CODE WAS RESET. DROVE APPROXIMATELY 1/4 MILE AND EPS FAILED AGAIN. DIAGNOSTIC SCAN (CODES 51-07 & 51-01) REVEALED A FAULTY TORQUE SENSOR, WHICH WAS REPLACED ($1,485). EPS FAILED AGAIN ON 2/22/21 WHILE TURNING AT A TRAFFIC LIGHT (25 MPH) AND NEARLY WRECKED THE VEHICLE DUE TO LOSS OF POWER STEERING. DROVE THE VEHICLE BACK TO THE DEALER AND AWAITING A RESPONSE. THERE ARE TSBS (EPS WARRANTY EXTENSION) ISSUED BY AMERICAN HONDA BUT THE DEALER HAS NOT RECOGNIZED THESE COMMUNICATIONS.

NHTSA complaint #11397506 — an unverified report by a vehicle owner.

at 24,507 miles Pickerington, OH

WHEELS

REAR WHEELS BECAME CUPPED DUE TO MISALIGNMENT DESPITE HAVING ONLY 24,000 MILES. REAR WHEEL DO NOT HAVE THE ABILITY TO ADJUST CAMBER WHICH LEADS TO THE ISSUE. DRIVING ON CUPPED TIRES CAUSES THEM TO HEAT UP WHICH COULD LEAD TO SUBSEQUENT FAILURE.

NHTSA complaint #11384595 — an unverified report by a vehicle owner.

at 85,000 miles Springer, OK

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT AFTER PUSHING THE START BUTTON A GRINDING AND BUZZING NOISE WAS HEAD AND THE VEHICLE FAILED TO IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STARTER WAS REPLACED HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #11364268 — an unverified report by a vehicle owner.

at 90,000 miles Beaumont, TX

ELECTRICAL SYSTEM

"SYSTEM STARTER" LIGHT APPEARS ON THE DASH. CAR WILL NOT START. SOUNDS OF GRINDING AND ALMOST LIKE A HISSING SOUND COMING OUT. IT HAS TO DO WITH THE PUSH BUTTON START. SOMETHING IS WRONG. HONDA IS WELL AWARE OF THIS ISSUE. I HAVE BEEN READING ABOUT IT VIA ONLINE FOR A WHILE, THERE ARE QUITE A FEW CASES OF THIS IN ALL MODELS HONDA MANUFACTURES. IT IS A VERY COSTLY REPAIR, ONE THAT HONDA SHOULD MAKE A RECALL OR PAY US CUSTOMERS BACK.

NHTSA complaint #11325141 — an unverified report by a vehicle owner.

at 36,000 miles Eagle, ID Crash 3 injured

VEHICLE SPEED CONTROL

MY 2014 HONDA ACCORD, 6 CYLINDER , ACCELERATED SUDDENLY. I STOPPED AT KIOSK TO PAY FOR CAR WASH. WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AT EXTREME SPEED. I HAD NO CONTROL OF CAR. THE SPEED WAS EXTREME.CAR CAME TO A STOP AFTER IT HAD GONE THROUGH LANDSCAPING AND HIT ANOTHER CAR. CAN WAS TOTALED, PLUS SEVERE DAMAGE TO OTHER CAR. I HAD NO CONTROL AND BELIEVE IT WAS A MECHANICAL FAILURE.

NHTSA complaint #11302461 — an unverified report by a vehicle owner.

at 65,000 miles Norfolk, VA

POWER TRAIN

WHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES

NHTSA complaint #11281503 — an unverified report by a vehicle owner.

at 65,000 miles Norfolk, VA

UNKNOWN OR OTHER

WHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES

NHTSA complaint #11281503 — an unverified report by a vehicle owner.

at 66,000 miles Dearbourn, MI

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN THE CONTACT PRESSED THE START BUTTON, SCRATCHING AND GRINDING NOISES WERE HEARD UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GENTHE HONDA (15100 DUREKA RD, SOUTH GATE, MI) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AND THE STARTER WAS REPLACED. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #11234106 — an unverified report by a vehicle owner.

at 66,000 miles Chicago, IL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE COMING FROM THE ROOF OF THE VEHICLE AND THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED ED NAPLETON OAK LAWN HONDA (5800 95TH ST, OAK LAWN, IL 60453, (833) 571-8721) AND ASKED FOR AN ESTIMATE OF THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #11208660 — an unverified report by a vehicle owner.

at 70,000 miles Auburn, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE ENGINE PUSH START FEATURE FAILED. WHEN THE CONTACT PUSHED THE START BUTTON, A LOUD GRINDING NOISE WAS HEARD AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT CALLED AUBURN HONDA (LOCATED AT 1801 GRASS VALLEY HWY, AUBURN, CA 95603, (530) 362-5046) AND WAS INFORMED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11204549 — an unverified report by a vehicle owner.

at 70,000 miles Auburn, CA

ENGINE

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE ENGINE PUSH START FEATURE FAILED. WHEN THE CONTACT PUSHED THE START BUTTON, A LOUD GRINDING NOISE WAS HEARD AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT CALLED AUBURN HONDA (LOCATED AT 1801 GRASS VALLEY HWY, AUBURN, CA 95603, (530) 362-5046) AND WAS INFORMED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11204549 — an unverified report by a vehicle owner.