30 of the
204 complaints filed about the Honda Crosstour
are about the transmission —
15% of everything owners reported.
The worst model year for it is 2012.
30
Complaints
15%
Share of all complaints
1
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
As I was driving out of the parking garage I could not turn the wheel of my vehicle and almost hit a cement pillar. A light popped on that had a steering wheel and a exclamation mark. This message had never popped up before. I looked in my owners manual and found it was the power steering sign. I thought my vehicle needed power steering fluid but found out it was automatic. I took it to the dealership and they stated I need a steering rack.
NHTSA complaint #11608868 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.
NHTSA complaint #11528506 — an unverified report by a vehicle owner.
I have a 2015 Honda Accord Crosstour, that was purchased in June 2022and since November 2022 , every few attempts, the car fails to start and, at times, grinds. This is a known problem under Honda Service Bulletin 16-002. I expect for the problem to be fixed and it has not. The starter was replaced, and it is still doing it. There is a second part to attempt to fix the problem, but Honda will not do it. Unfortunately, Honda has not been forced to address this problem and make customers whole fully. I have been stranded several times with two young children waiting for the car to start. Sometimes it starts, and sometimes it doesn't. As an owner of 3 Hondas, I will never buy another Honda again. I feel duped and defrauded.
NHTSA complaint #11509449 — an unverified report by a vehicle owner.
Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.
NHTSA complaint #11484394 — an unverified report by a vehicle owner.
The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 42,500.
NHTSA complaint #11433384 — an unverified report by a vehicle owner.
I HAVE A PUSH TO START AND THE VEHICLE CONSTANTLY HAS ISSUES WHEN ATTEMPTING TO START IT. TYPICAL A STARTER-RELATED GRINDING NOISE. IT IS NOT USER ERROR BECAUSE WHEN I GET IS SERVICED AT HONDA THEY WOULD FREQUENTLY QUEATION WHY THE ISSUE WAS HAPPENING. ITS AN ONGOING ISSUES SINCE I PURCAHSED IT FROM GREAT FALLS HONDA IN MT.
NHTSA complaint #11378114 — an unverified report by a vehicle owner.
STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS
NHTSA complaint #11290717 — an unverified report by a vehicle owner.
I PURCHASED A USED 2010 ACCORD CROSSTOUR FROM HANOVER HONDA IN PA, IN NOVEMBER, 2018.HAVEN'T HAD IT QUITE A YEAR, IN MARCH OF 2019, THE ENGINE LIGHT CAME ON, AND THE CAR STARTED TO MISFIRE INTENSELY.CODE P0301 CAME UP.I TOOK IT TO MARTIN HONDA IN DE AND THEY TOLD ME THAT THE COMPUTER SOFTWARE HAD TO BE UPDATED AND A FEW OF THE SPARK PLUGS HAD TO BE CHANGED. $345.00 LATER, THEY SAID THAT THIS WAS A "TWO-PART" REPAIR AND WHEN IT HAPPENS AGAIN, THEY WOULD DO THE 2ND PART WHICH HAD TO DO WITH THE PISTONS & SOLENOIDS.IT HAPPENED AGAIN.OCTOBER, 2019, THE ENGINE LIGHT CAME ON AND MY HUSBAND FOUND THE CAR TO BE MORE THAT 2 QUARTS LOW ON OIL.THE CODE NOW IS P3497.TOOK IT BACK TO MARTIN HONDA, AND THEY TOLD ME EXACTLY WHAT ALL OF THE OTHER COMPLAINTS SAY. ROCKER ARM SWITCHES NEED REPLACED.THEY SAID "LET'S TRY AN OIL CHANGE AND RE-CHECK IT IN ABOUT 1000 MILES". THIS LEADS ME TO BELIEVE THAT ALL HONDA SERVICE CENTERS KNOW ABOUT THESE COMPLAINTS.THE DEALERSHIP WHERE I PURCHASED THE CAR, WOULDN'T HELP ME AT ALL. RICHARD AT HONDA HEADQUARTERS AGREED WITH THE SERVICE DEPARTMENT AT MARTIN HONDA IN DE, AND DENIED MY CLAIM.ALL I WANT IS FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR ENGINE DEFECT, AND MAKE IT RIGHT.I PAY TOO MUCH FOR THIS VEHICLE, JUST TO HAVE TO PAY FOR SOMETHING THAT IS A KNOWN DEFECT.I HAVE ESCALATED MY CONCERNS WITH HONDA.THEY ARE GOING TO HAVE A HUGE LAWSUIT, IF SOMEONE DIES BECAUSE OF A DEFECTIVE ENGINE THAT BLOWS UP.IT WOULD BE EASIER AND CHEAPER FOR THEM TO RECALL THESE MODELS. IN THE PAST, THEY HAVE HAD MANY COMPLAINTS AND CLASS ACTION LAWSUITS SETTLED FOR THESE EXACT ISSUES WITH THE V6 ENGINES.THIS IS ALL GREED. IT DOESN'T MATTER WHAT TYPE OF STREET, OR WHERE THIS ISSUE HAPPENS.THE OIL CONSUMPTION TEST IS JUST COVER UP AND A WAY FOR HONDA TO SAY "YOU'RE PAST THE WARRANTY". THAT SHOULDN'T MATTER EITHER. I THOUGHT HONDA WAS BETTER THAN THIS.
NHTSA complaint #11269356 — an unverified report by a vehicle owner.
AT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES.
NHTSA complaint #11268419 — an unverified report by a vehicle owner.
AFTER TAKING MY VEHICLE TO HOLMAN HONDA SUNRISE FOR AIRBAG SAFETY RECALL A VIBRATION STARTED HAPPENING. TOOK BACK IN TO THE DEALERSHIP WAS TOLD AIR RECALL FIXING WOULDN'T CAUSED IT THEN THEY DID AN INSPECTION PROVIDED THREE RECOMMENDATIONS FOR REPAIR FRONT PASSENGER AXLE, BRAKES AND ROTATOR, AND ALL NEW FOUR WHEELS. COMPLETED ALL RECOMMENDATIONS GIVEN BY THE DEALERSHIP VIBRATIONS STILL NOT FIXED. HAD A SECOND INSPECTION ON THE VEHICLE BY PRIVATE MECHANIC WHO SEEN THAT THE AXLE PART IS BAD. WENT BACK TO HOLMAN HONDA SUNRISE MADE THEM AWARE AND ASKED THEM TO INSPECT THEIR AXLE PART TO SEE IF IT WAS FAILING; THEY REFUSED TO CHECK THE AXLE PART AND JUST WANTED TO ISSUE A REFUND TO NOT DEAL WITH THE SAFETY OF MY SON AND ME. CONTACTED HONDA MANUFACTURER ABOUT THIS SAFETY CONCERN ON A MANUFACTURER DEFECTED PART THEY REFUSED ASSISTANCE AND RECOMMENDED TO CONTINUE WORKING WITH THE DEALERSHIP WHO REFUSED TO TAKE LIABILITY ON A PARTY THEY SOLD TO ME. ALSO HONDA MANUFACTURER REFERRED ME TO GO DEAL WITH ANOTHER DEALERSHIP AND PAY MORE MONEY OUT OF POCKET AFTER ALREADY WORKING WITH A DEALERSHIP ASSOCIATED WITH THEM THAT HAS BEEN NEGLIGENT ABOUT MY SAFETY. DUE TO AXLE VIBRATION HAS CAUSED THE AXLE SEALS TO LINK. THIS HAS BEEN A FRUSTRATION AS THE DEALERSHIP AND MANUFACTURE HAS NOT SHOWED ANY SAFETY CONCERNS ON A VEHICLE THAT COULD CAUSE INJURIES. THIS HAS BEEN A HORRIBLE EXPERIENCE TO SEE HOW THE DEALERSHIP AND MANUFACTURE TREAT PEOPLE FAMILIES AND LIFE OF OTHER BECAUSE OF THEIR BAD MALPRACTICE AND REFUSES TO ASSIST CONSUMERS FURTHER THEY AVOID THE LIABILITY AND PUSH IT ON THE CONSUMER AFTER THEIR SERVICE. HONDA ONCE WERE TRUSTED VEHICLES NOW I PUT NO TRUST IN THEM AS THEY HAVE LITTLE CONCERNS OR NO REMORSE ABOUT THE SAFETY OF CONSUMERS DRIVING THEY VEHICLE. ITS LIKE MONEY OVER SAFETY. ITS SAD WHEN A CONSUMER HAS PAID OUT OF POCKET SPENT SO MUCH TIME TRUSTING HONDA STILL NO FIX.
NHTSA complaint #11267512 — an unverified report by a vehicle owner.
2013 HONDA CROSSTOUR ATTEMPING TO START THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE STARTER. ERROR ON DASH INDICATED STARTER SYSTEM FAILURE. ATTEMPING AGAIN, VEHICLE STARTED NORMALLYE. THE FAILURE RECURRED NUMEROUS TIMES.THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. COST 599.54 + 50.00 DIAGNOISTIC CHARGE. THE VEHICLE WAS REPAIRED WITH MANUFACTURER PARTS 12/11/2018 107277 MILEAGE. 9 MONTHS LAST SEPTEMBER 2019, STARTER BEGAIN SAME FAILURE. 118100 MILEAGE. DEALER TO REPLACE STARTER AGAIN.
NHTSA complaint #11258525 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING 20 MPH AND CLOSING THE SUN ROOF, THE INSTRUMENT PANEL LIGHTING AND HEADLIGHTS BEGAN TO DIM. WHILE PULLING UP AT HOME, THE DRIVER NOTICED THAT THE VEHICLE WAS DECELERATING, AND THE VEHICLE STALLED AND FAILED TO RESTART. THE INSTRUMENT PANEL LIGHTING TURNED OFF AND ON. THE FOLLOWING DAY, THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO HERITAGE HONDA PARKVILLE (9213 HARFORD RD, BALTIMORE, MD 21234, (877) 366-2776), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS IN THE PAST, THE VEHICLE WOULD NOT START WHEN PRESSING THE START BUTTON, THERE WAS A WHINING/GRINDING SOUND COMING FROM THE ENGINE, AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #11242439 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN THE CONTACT PRESSED THE START BUTTON, SCRATCHING AND GRINDING NOISES WERE HEARD UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GENTHE HONDA (15100 DUREKA RD, SOUTH GATE, MI) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE AND THE STARTER WAS REPLACED. THE FAILURE MILEAGE WAS 66,000.
NHTSA complaint #11234106 — an unverified report by a vehicle owner.
MY 2012 CROSSTOUR IS NOW SUFFERING FROM WHAT SEEMS TO BE THE VERY COMMON SHAKING/SHUDDERING ISSUE. THE PROBLEM PRESENTS BETWEEN 20-45MPH AND AGAIN AROUND 60MPH, WHILE UNDER ACCELERATION. THE PARTS REMAIN ON NATIONAL BACKORDER. HOW CAN HONDA GET AWAY WITH NOT SUPPORTING THESE VEHICLES? OWNERS REALLY SHOULD BEGIN TO CONSIDER GETTING TOGETHER TO BRING A CLASS ACTION LAWSUIT AGAINST HONDA.
NHTSA complaint #11090066 — an unverified report by a vehicle owner.
I BEGAN EXPERIENCING A SHAKING STEERING WHEEL DURING ACCELERATION LAST FALL. (APPROXIMATELY 70,000 MILES) AFTER REPLACING ALL 4 TIRES, REPLACING FRONT BRAKES & ROTORS, REPLACING BEARINGS, DOING AN ALIGNMENT AND HAVING MY MECHANIC REBUILD THE FRONT DRIVER'S SIDE AXLE, I FINALLY GAVE UP AND WENT TO THE DEALER. WITHIN ABOUT 2 MINUTES OF DISCUSSING THIS PROBLEM, THE SERVICE MANAGER TOLD ME THAT HE HAD SEEN NUMEROUS PROBLEMS WITH THIS VEHICLE AND TOLD ME THAT HONDA HAD UPGRADED THE AXLE. I HAD TO REPLACE BOTH AXLES BUT NO RECALL OR INFORMATION HAS EVER BEEN POSTED BY HONDA FOR THIS PROBLEM. IF THIS IS, INDEED A COMMON PROBLEM ON THIS VEHICLE, I THINK A RECALL SHOULD BE INITIATED!
NHTSA complaint #11079962 — an unverified report by a vehicle owner.
2010 HONDA CROSSTOUR. CONSUMER WRITES IN REGARDS TO LEAK FROM REAR DIFFERENTIAL RIGHT OIL SEAL AREA. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIR COSTS.
NHTSA complaint #11023108 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED AND THE VEHICLE WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,484.
NHTSA complaint #11000246 — an unverified report by a vehicle owner.