FaultScore

2017 Acura RDX driver assist problems

11 of the 108 complaints about the 2017 Acura RDX are about the driver-assist systems — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 6,700 miles.

A

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Blind Spot Detection 2 18.2%
Adaptive Cruise Control 2 18.2%
Automatic Emergency Braking 2 18.2%
Warnings 1 9.1%
Forward Collision Avoidance 1 9.1%
Assist 1 9.1%
Warnings 1 9.1%
Warning 1 9.1%

What owners said

Filed with NHTSA, in their own words.

Camarillo, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

Part - Control Unit, Smart Power - Acura 38320-TX4-A31 has been diagnosed as defective causing major electrical issues. Dealer says it affects the safety features of the car yet they can't get a replacment part. Afraid to allow my wife to drive not knowing if the safety features we paid for actually work. Air bags? Electrical breakdown during operation? A simple search finds it is a common problem with Acura and Hondas of this time period.

NHTSA complaint #11519097 — an unverified report by a vehicle owner.

Camarillo, CA

BACK OVER PREVENTION: WARNINGS

Part - Control Unit, Smart Power - Acura 38320-TX4-A31 has been diagnosed as defective causing major electrical issues. Dealer says it affects the safety features of the car yet they can't get a replacment part. Afraid to allow my wife to drive not knowing if the safety features we paid for actually work. Air bags? Electrical breakdown during operation? A simple search finds it is a common problem with Acura and Hondas of this time period.

NHTSA complaint #11519097 — an unverified report by a vehicle owner.

Upland, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

NHTSA complaint #11509543 — an unverified report by a vehicle owner.

Upland, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

NHTSA complaint #11509543 — an unverified report by a vehicle owner.

Upland, CA

LANE DEPARTURE: BLIND SPOT DETECTION

While driving, all ADAS and Emmision System malfunctioned AND went offline (errors appear on main control panel and these features were no longer working). Fortunately, the car was otherwise still drivable without these features. It was brought to a local Acura dealer and they performed a software update which fixed the problem (at least so far after a week of driving).

NHTSA complaint #11509543 — an unverified report by a vehicle owner.

Kansas City, KS

LANE DEPARTURE: BLIND SPOT DETECTION

Since we have had the car we have had multiple issues with the car jerking and shifting hard after driving in S mode then going to standard mode. Dealership told us the transmission is "sensitive" in our model year and if we go 1 mile overdue for a transmission fluid flush we will have shudder/jerking/ hard shifting. (we have changed the transmission fluid 1-2x since have had the car, which is within range of recommended). Last episode- battery was dead, jumpstarted and car jerking at low speeds to the point I did not drive it and had it told. We were also told their was a short in the circuit board that controlled acuralink and what charged the battery. Jerking transmission related per dealership. lastly the sound for the blind spot monitoring is intermittently not working.

NHTSA complaint #11499553 — an unverified report by a vehicle owner.

Fair Oaks, CA

LANE DEPARTURE: ASSIST

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

NHTSA complaint #11445858 — an unverified report by a vehicle owner.

Fair Oaks, CA

LANE DEPARTURE: WARNING

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

NHTSA complaint #11445858 — an unverified report by a vehicle owner.

at 6,700 miles Simpsonville, SC

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

NHTSA complaint #11396930 — an unverified report by a vehicle owner.

at 6,700 miles Simpsonville, SC

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

NHTSA complaint #11396930 — an unverified report by a vehicle owner.

at 2,000 miles 3666 Woodthrush Court, MN

FORWARD COLLISION AVOIDANCE

TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

NHTSA complaint #10954547 — an unverified report by a vehicle owner.

Other 2017 Acura RDX problems

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