2014 BMW 328D fuel system problems

FUEL/PROPULSION SYSTEM

1.) The Bosch CP4 High-Pressure Fuel Pump (HPFP), OEM part number 13517824477 / 0445010517, failed catastrophically. This is the factory-installed pump on the 2014 BMW 328d equipped with the N47 diesel engine. Upon failure, the pump's internal cam and roller assembly disintegrated, releasing metal shavings throughout the entire fuel system — contaminating the fuel lines, injectors, fuel rail, and fuel tank. The vehicle will not start. The failed pump and contaminated fuel system components are available for inspection upon request. 2.) The vehicle experienced a sudden, complete loss of motive power with no prior warning, rendering it unable to start or operate. This type of failure — as documented in NHTSA Engineering Analysis EA23-001 — is known to also occur while the vehicle is in motion, causing unexpected engine stall at highway speeds with no ability to restart. This creates an immediate risk of rear-end collision, loss of vehicle control, and danger to other motorists. The failure provides no warning to the driver and cannot be prevented through normal maintenance practices. 3.) Yes. The high-pressure fuel pump failure and presence of metal shavings throughout the fuel system have been confirmed by a BMW authorized dealership. The dealer has documented the failure and provided a repair estimate for full fuel system replacement — including the HPFP, injectors, fuel lines, and tank cleaning — at an estimated cost of $10,000–$15,000. BMW of North America has declined warranty coverage citing that the vehicle has exceeded the 120,000-mile threshold under Recall 21V-586, despite this being the identical defect covered by that recall. 4.) Yes. The vehicle has been inspected by a independent BMW Specialist 5.) Check engine light was present

NHTSA complaint #11737066 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The fuel system has failed. The car shut off in the Baltimore harbor tunnel twice completely stopping traffic and creating a very hazard situation. One of those two times the semi truck behind me had to slam its brakes. When the car shuts off you must come to a complete stop and turn the car completely off. After restarting the car is in limp mode with reduced power. The incident has happened about 6 other times. Every time it happens I have feared my safety, especially if there is no shoulder to coast the car in to park. Independent service center has replaced three sensors related to fuel pressure system which did not fix. The vehicle and component has not been inspected by manufacture, police, insurance representatives or others. The manufacture claims there are no recalls on the fuel system of the vehicle. The vehicle has a rebuilt title from a small accident because no parts were available during covid so the insurance wrote the car off. The car was inspected by the state of North Carolina and deemed safe for the road. There is no indication that the car is going to shut off. It just cuts power and shuts off. After restarting the car, it will show a check engine light on the cluster and a drivetrain error on the infotainment screen . The error code p0087 Fuel/rail system Pressure - too low bank 1

NHTSA complaint #11725764 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk.

NHTSA complaint #11717764 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the intake system, including intake air leaks, charge pipe failure, displaced turbo-to-DPF V-band clamp, brittle/cracked fuel lines, and intake system integrity loss. Yes — the vehicle and all affected components are available for inspection upon request The EGR cooler internal leak defect and intake system failures create risk of engine overheating, thermal degradation, loss of engine power under boost, exhaust gas leakage, and potential fire hazard, which can cause unsafe driving conditions and sudden loss of vehicle performance The vehicle was presented to a BMW dealership, and the recall defect was acknowledged. The dealer confirmed that any decisions regarding inspection and repair must come from BMW corporate. The dealership refused to inspect or evaluate the recall-related failures pending corporate authorization. No. BMW of North America has not authorized inspection or evaluation. The dealership also refused to inspect the vehicle pending corporate direction. Yes. Symptoms included audible air leaks, intake pressure loss under boost, performance degradation, and component failures occurring both before and after recall repair attempts. These symptoms developed during the period when the vehicle was operating under a known recall-defect condition and continued after recall repair.

NHTSA complaint #11715249 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the message "Engine Malfunction" displayed on the instrument panel. The contact used a scanner and retrieved a DTC for the high-pressure fuel pump failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); and associated the failure with the recall. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.

NHTSA complaint #11710297 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated while driving 55 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the contact’s parents’ residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer also informed the contact that the VIN was not included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 91,000.

NHTSA complaint #11702337 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed high-pressure fuel pump and assembly. The contact was informed that the high-pressure fuel pump and assembly needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied because of the age of the vehicle. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 177,010.

NHTSA complaint #11682947 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that the vehicle was taken to an unknown dealer, where the oil filter housing was replaced due to an oil leak. After the repair, the contact drove to the residence and the vehicle was not driven the following few days. The dealer called the contact to inquire updates on the vehicle after the service. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer, where a diagnostic trouble code for the fuel rail sensor was retrieved. Upon inspection, the mechanic discovered metal inside the fuel system due to the high-pressure fuel pump failure. Upon investigation, the contact related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The vehicle was not repaired and remained at the dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 140,000.

NHTSA complaint #11678198 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the engine bay to include the exhaust manifold. Had this been a gasoline car a fire could have ensued.

NHTSA complaint #11676346 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to the side of the road and as soon as I did, the engine stalled and turned off. I'm lucky that I pulled off the road because if it turned off while on the road I could have caused an accident. The car is no longer able to turn on. I had to get it towed to my work where I had a mechanic look at it. They said they believe the high-pressure fuel pump failed. I researched this online and saw that there is an open NHTSA campaign for it (#21V586000). My car is a 2014 BMW 328D with the N47 engine. It seems that my car would fall under this recall but when I put in my VIN it says it does not have a match for it. How is it possible for my vehicle to be accepted into this recall.

NHTSA complaint #11669023 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The contact stated that the dealer charged a fee for the replacement of the intake manifold. The contact declined to pay the fee and informed the dealer that the intake manifold needed to be replaced as necessary free of charge, per the recall instructions. The dealer declined to honor the recall and marked the recall as complete. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 180,000.

NHTSA complaint #11639030 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 years or 120k miles. My 2014 BMW 328d's nox sensor failed in 2022 and i submitted my repair bill for replacing the nox sensor to bmw recently. BMW denied my reimbursement claiming the warranty expired despite the documents i submitted was for a repair done in 2022 with credit card receipts and repair shop copy of work done.

NHTSA complaint #11632349 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Faulty fuel injectors , that are known to prematurely fail. The same injectors are covered by BMW for model years 2015-2018 Under NHTSA SIB 01 09 19. My complaint is my 2014 has the same fuel injectors as the 2015-2018 that are known to be faulty and yet it is deliberately excluded from the same “limited warranty extension “

NHTSA complaint #11630103 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While driving our 2014 BMW 328d the engine misfired then stalled on the highway. This was a very dangerous and frightening scenario trying to push it off of the roadway while my wife and children were inside the car while highway traffic on the I-15 interstate rushes by. I was not able to restart, so we had it towed to our local BMW shop. Diagnosed as High Pressure Fuel Pump complete failure. Metallic debris throughout the entire fuel system, lines, tank filter, injectors, pumps. No check engine light or any prior warning. Many of the components have already been disassembled to determine the extent of damage, and all the components are currently with the vehicle, and available for inspection. The vehicle has been at the shop since the end of June. Some parts were initially ordered then all repairs put on hold while awaiting direction/ recall approval from BMW of North America. 5 months later we are being told this vin does not qualify for the safety recall. We can not afford the cost of the repairs and they will likely exceed the value of the car. We also need to remove it from storage at the shop it was towed to, and take it somewhere else while this is sorted out.

NHTSA complaint #11625820 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound, and an unknown warning light illuminated. The contact stated that the vehicle was able to be restarted but the contact had the vehicle towed to a dealer. The vehicle was towed to a dealer to be diagnosed. The contact was informed that there were metal shavings in the fuel pump. The contact was informed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

NHTSA complaint #11595554 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that while driving approximately 70–75 MPH, the vehicle shuddered and then lost motive power. An unknown message was displayed. The contact pulled over to the shoulder, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced due to metal shavings in the fuel injectors. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 108,859.

NHTSA complaint #11588687 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

High pressure fuel pump failed while underway causing vehicle to immediately stall in traffic and lock in "Park" making it unable to move. Mechanic (Werner's European Auto) confirmed diagnosis of catastrophic failure of the pump. Part is available for inspection. This part for the gasoline version of the 2014 328 series car is subject to a recall notice but for some reason the notice does not apply to the diesel version of this model. Repair cost is estimated at $11,000 to replace entire fuel system due to metal particles released when the pump broke

NHTSA complaint #11576292 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Subject: Urgent Complaint Regarding Potential Safety Hazard in 2014 BMW 328D Fuel Injector I am writing to report a serious safety concern regarding my 2014 BMW 328D. On about August of 2023, while operating my vehicle, I experienced a sudden and alarming issue that poses a significant risk to both myself and other motorists. As I came to a routine stop, smoke began pouring out from under the hood of the vehicle, obscuring my vision through the windshield. Simultaneously, a strong odor of diesel permeated the interior of the passenger compartment. Concerned for my safety, I immediately investigated and discovered that the fuel injector area was drenched with diesel fuel. Upon further inspection by a qualified mechanic, it was determined that a crack had developed in the fuel injector, causing the leak. This defect not only poses a serious fire hazard but also exposes occupants to toxic diesel fumes, creating an immediate and grave risk to safety. My concern is exacerbated by the fact that this incident appears to be part of a larger pattern of failures in BMW diesel automobiles. I have conducted research and found numerous recalls related to faulty fuel injectors in various BMW models over different years. However, to my astonishment, the 2014 BMW 328D, including mine, has not been included in any such recall despite the clear evidence of a recurring issue with fuel injectors. Given the severity of the situation and the potential danger it poses to myself and others on the road, I urge the National Highway Traffic Safety Administration (NHTSA) to thoroughly investigate this matter. It is imperative that immediate action be taken to address this safety hazard, including the consideration of a recall for the affected vehicles. I kindly request a prompt response regarding the steps being taken to address this issue and ensure the safety of all BMW 328D owners.

NHTSA complaint #11575299 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.

NHTSA complaint #11554116 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Driving vehicle home from work and it completely lost power and died. ""Drivetrain Malfunction" error popped up on the screen. Vehicle would crank but not start. Towed to repair shop. High Pressure Fuel Pump issue is on the radar for 2014 BMW 328D, BMW has recalled less than 12000 cars. My vehicle is not currently on the recall list.

NHTSA complaint #11524632 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the dealer, where the engine was flushed; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.

NHTSA complaint #11524388 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated that on several occasions while driving at various speeds, the vehicle stalled and lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced again. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be serviced under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The vehicle was repaired; however, the contact stated that the failure reoccurred while driving at an undisclosed speed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that further inspection of the high-pressure fuel pump was required. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

NHTSA complaint #11521001 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The contact owns a 2014 BMW 328D. The contact stated that on several occasions while driving at various speeds, the vehicle stalled and lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced again. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be serviced under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The vehicle was repaired; however, the contact stated that the failure reoccurred while driving at an undisclosed speed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that further inspection of the high-pressure fuel pump was required. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

NHTSA complaint #11521001 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution

NHTSA complaint #11498729 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I am having the same exact issues at the models 2015 and up have experienced with the fuel injectors. 2014 wasn’t involved in the extension of the warranty when It experiences the same failures because It’s the same parts. I have 3 fault codes for injectors

NHTSA complaint #11485566 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

i was told by BMW that my vehicle doesn't qualify for RECALL 21V-586. however my high pressure fuel pump failed at about 130,000 miles. i am trying to be reimbursed for my cost of parts under the TREAD ACT but BMW says my vin wasn't included by NHTSA. the recall seems to cover all BMW diesels from 2014 to 2018. please help. Michael Kanterakis, michaelkanterakis@gmail.com 973-432-0673. thanks

NHTSA complaint #11483582 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.

NHTSA complaint #11481777 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.

NHTSA complaint #11479798 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11467763 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated. The contact refilled the coolant reservoir however, the failure persisted. The vehicle was taken to the dealer where the Exhaust Gas Recirculation (EGR) was replaced. Additionally, the contact stated that he could smell a strong diesel and coolant odor inside the cabin of the vehicle. The contact later received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

NHTSA complaint #11465476 — an unverified report by a vehicle owner.