2007 BMW 328I door lock problems

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT UNLOCK EVEN AFTER MANUALLY USING THE KEY. IN ADDITION, THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #10903351 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR LOCKS WOULD NOT OPEN LEAVING ME LOCKED OUT OF THE CAR AND STRANDED. HAD TO HAVE THE CAR TOWED 300 MILES TO GET IT BACK HOME WHERE A BMW REPAIR PLACE WAS AVAILABLE. HAD TO REPLACE BOTH FRONT DOOR ACTUATORS AT A COST OF $600.00 JUST TO GET BACK INSIDE MY CAR. IF A BABY WAS TRAPPED IN THE CAR IT COULD OF DIED BY THE TIME IT WAS TO GET ANYONE TO HELP GET THE DOORS OPEN. THE MOST DANGEROUS DESIGN I'VE EVER HEARD OF. INTERIOR DOOR HANDLES WILL NOT WORK AND NO WAY TO GET OUT OF THE CAR IF IT HAPPENED WHILE I WAS INSIDE.

NHTSA complaint #10668571 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE ELECTRICAL DOOR LOCK FAILED AND PREVENTED THE DRIVER'S DOOR TO UNLOCK FROM THE INSIDE CAUSING THE DRIVER TO BE TRAPPED INSIDE THE CAR. THERE IS NO MANUAL WAY TO UNLOCK CAR DOOR FROM INSIDE.

NHTSA complaint #10641309 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

I WAS DRIVING MY BMW 328I 2007 AND HAD PASSENGERS IN THE CAR. APPARENTLY ONE OF THE DOOR LOCK FUSES BLEW. I AM UNABLE TO UNLOCK ANY OF THE PASSENGER DOORS WITH THE KEY FOB NOR FROM THE INSIDE OF THE CAR. I AM ABLE TO OPEN THE DRIVER'S SIDE DOOR MANUALLY BUT THAT IS IT. IN OTHER WORDS, THE PASSENGERS IN MY CAR COULD NOT MANUALLY OPEN THEIR DOORS AT ALL. THEY HAD TO CRAWL THROUGH THE DRIVER SIDE TO EXIT THE VEHICLE! THANK GOD I WASN'T IN AN ACCIDENT, THERE WASN'T A FIRE. I'M NOW BEING TOLD THAT BMW HAS TO "RUN A FULL DIAGNOSTIC" BUT THERE IS NO WAY TO OPEN ANY PASSENGER DOORS OF THE VEHICLE FOR ENTRANCE OR EXIT UNLESS I POTENTIALLY SPEND THOUSANDS OF DOLLARS ON AN ELECTRICAL SYSTEM ISSUE. SERIOUSLY? DOES THIS SEEM SAFE TO THE AVERAGE PERSON?

NHTSA complaint #10609296 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DRIVER DOOR WILL NOT UNLOCK OR OPEN. ACCORDING TO DOZENS OF FORUM POSTS, IT'S A KNOWN ISSUE. VERY DANGEROUS IF THIS FAILS IN AN ACCIDENT AND CAN'T GET OUT OF THE CAR. ONLY WAY TO GET IN AND OUT IS THROUGH WINDOW OR PASSENGER DOOR. IT IS POSSIBLE FOR ALL LOCKS TO FAIL AND ONLY WAY TO GET OUT WOULD BE FROM THE WINDOWS. EVEN DOOR HANDLE CAN'T OPEN DOOR.

NHTSA complaint #10594454 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHEN ENTERING OR EXITING THE VEHICLE WITH THE USE OF THE KEY FOB OR MANUALLY, THE FOUR POWER DOOR LOCKS WOULD NOT UNLOCK HOWEVER, THE FRONT DRIVER'S SIDE DOOR WOULD UNLOCK MANUALLY WITH THE KEY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA complaint #10483174 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT UNLOCK. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR USING THE MANUAL KEY OR THE ELECTRONIC KEY FOB. THE FRONT DRIVER'S SIDE DOOR WAS ALSO AFFECTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO WAS WAITING FOR THE RESULTS OF THE DIAGNOSTIC. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

NHTSA complaint #10477051 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

A COPY OF AN EMAIL TO BMW: I HAVE BEEN REASONABLY HAPPY WITH MY 2007 328I UNTIL THE ELECTRONIC LOCKS FAILED. I COULD NOT GET IN MY CAR EXCEPT WITH A KEY. I COULDN'T OPEN ANY DOOR EXCEPT THE DRIVER'S DOOR EVEN FROM THE INSIDE! IF I HAD AN EMERGENCY BOTH MY PASSENGERS AND I WOULD HAVE BEEN TRAPPED. WHEN I LOOKED ONLINE, I FOUND THAT MY PROBLEM WAS NOT AT ALL UNIQUE MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE WITH FAILING ACTUATORS. WHAT TROUBLES ME IS NOT THE FAILURE OF A PART (THOUGH I DO EXPECT BETTER OF BMW), BUT THE FACT THAT MY FAMILY'S SAFETY WAS POTENTIALLY COMPROMISED. MORE IMPORTANTLY, BMW HAS NOT ADDRESSED THIS ISSUE WITH CORRECTIVE PARTS AND PROCEDURES SO, I AM TOLD THAT IF THIS HAPPENS AGAIN, I COULD STILL FIND MYSELF TRAPPED IN MY CAR AFTER AN ACCIDENT. I EXPECTED BETTER WITH THE PURCHASE OF A BMW. I AM PROFOUNDLY DISAPPOINTED THAT BMW DOES NOT THINK ENOUGH OF ITS CUSTOMER'S SAFETY TO APPROPRIATELY ADDRESS AND CORRECT THIS ISSUE SO THAT THERE ARE ALWAYS MECHANICAL OVERRIDES OF THE ELECTRICAL SYSTEM. PERHAPS YOU HAVE DECIDED, LIKE FORD DID 40 YEARS AGO WITH THE PINTO, THAT THE COSTS OF SETTLING A FEW WRONGFUL DEATH CLAIMS IS CHEAPER THAN CORRECTING A SAFETY DESIGN DEFECT. IN LIEU OF A PROACTIVE ACTION ON YOUR PART, I HAVE FILED A COMPLAINT WITH THE NHTSA.

NHTSA complaint #10473213 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

A BLOWN FUSE CAUSED THE DOOR UNLOCKING MECHANISM TO FAIL, TRAPPING OCCUPANTS IN THE CAR. THE DOORS COULD NOT BE OPENED BY ANY MEANS, AS THE FAILURE ALSO DISABLED THE NORMAL MECHANISM BY WHICH PULLING ON AN INTERIOR DOOR HANDLE RELEASED THE ASSOCIATED LOCK. THE SOLE EXCEPTION IS THAT THE DRIVER'S DOOR COULD BE OPENED BY ROLLING DOWN THE WINDOW, AND REACHING OUT AWKWARDLY THROUGH THE WINDOW TO THE EXTERIOR DOOR HANDLE WITH THE MECHANICAL AUXILIARY KEY. HOWEVER, THE ONLY EXIT AVAILABLE TO BACKSEAT PASSENGERS WAS THROUGH THE WINDOWS, ASSUMING THE PASSENGERS WERE SMALL ENOUGH TO FIT THROUGH THEM. NEITHER OF THESE MODES OF EGRESS WOULD BE SATISFACTORY IF EXIT NEEDED TO BE QUICK. FORTUNATELY, THIS PARTICULAR FAILURE HAPPENED TO MY FAMILY WHILE THE CAR WAS SAFELY PARKED. IN THE EVENT OF A COLLISION OR FIRE THAT REQUIRED RAPID EVACUATION OF THE VEHICLE, HOWEVER, THIS WOULD BE A POTENTIALLY LIFE THREATENING SITUATION. IDEALLY, THE LOCKS SHOULD BE MECHANICALLY LINKED TO THE DOOR HANDLES SO THAT AN ELECTRICAL FAILURE WOULD NOT RENDER IT IMPOSSIBLE TO OPEN THE DOORS. ABSENT THAT, AT LEAST HAVING INDIVIDUAL FUSES FOR EACH LOCK ACTUATOR WOULD LEAVE THREE FUNCTIONING DOORS IF ONE FAILED.

NHTSA complaint #10467116 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE DOOR LOCKS WOULD NOT WORK WITH THE FOB. I WAS LOCKED IN SIDE THE VEHICLE. WHEN I FINALLY GOT OUT AND TRIED TO OPEN THE DOORS FROM OUTSIDE, THE DOORS WOULD NOT OPEN. THIS SITUATION HAS HAPPENED MANY TIMES OVER THE YEARS. I WAS TRAPPED INSIDE THE CAR DURING A HEAVY RAIN FALL ON THE ROAD LAST YEAR DUE TO THE DOORS NOT UNLOCKING.

NHTSA complaint #10463295 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

SUDDENLY ALL 3 DOORS (EXCEPT ONE PASSENGER DOOR) FAIL TO UNLOCK AND EVEN THE INSIDE DOOR KNOB WOULDN'T UNLOCK THE DOOR. IT SEEMS TO BE A VERY WELL KNOWN PROBLEM BUT BMW WOULDN'T FIX THE PROBLEM BEFORE IT HAPPENS, AND MY WARRANTY PERIOD IS OVER.

NHTSA complaint #10460789 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR.

NHTSA complaint #10455007 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR LOCK ACTUATOR FAILURE: FRONT DOOR LOCK ACTUATORS FAILED DISALLOWING EXIT FROM ALL DOORS EXCEPT THE DRIVER'S SIDE FRONT DOOR. PASSENGERS COULD ONLY EXIT THE VEHICLE BY CRAWLING OUT OF THE DRIVER'S SIDE FRONT DOOR. THE FRONT PASSENGER DOOR AND BOTH REAR DOORS COULD NOT BE OPENED BY USING THE INTERIOR OR EXTERIOR DOORHANDLES. FURTHERMORE, THE ELECTRICAL SYSTEM DISALLOWED ANY UNLOCKING OF THESE THREE DOORS AS WELL. FORTUNATELY, THE CAR WAS NOT INVOLVED IN AN ACCIDENT DURING THIS DOOR LOCK ACTUATOR FAILURE. DURING THE TIME OF THIS INCIDENT. CAR WAS TAKEN TO BMW DEALER (PASSPORT) FOR REPAIR AND WHEN ASKED ABOUT THE SAFETY IMPLICATIONS SAID IT IS UNFORTUNATE BUT ALL CARS WITH ELECTRONIC LOCKS RESPOND THIS WAY WHEN THE CENTRAL LOCKING SYSTEM FAILS.

NHTSA complaint #10450297 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

CAR WAS PARKED, AND WHEN KEY FAB WAS USED TO UNLOCK THE DOORS TO ENTER THE CAR THE LOCKS DID NOT WORK. ONLY WHEN THE EMERGENCY KEY WAS USED DID THE DRIVER DOOR OPEN MANUALLY. NO OTHER DOORS WOULD OPEN LOCKING ANY PASSENGERS IN THE CAR. DEALERSHIP RECOMMENDED CHANGE OF FUSES WHICH WAS DONE AND DID NOT SOLVE THE DOOR LOCK PROBLEM. THE CENTRAL LOCKING SYSTEM WAS STILL NOT WORKING. DEALER RECOMMENDED CHANGING THE DOOR ACTUATORS FOR $3000 EVEN THOUGH THIS IS A KNOWN SAFETY ISSUE. CENTRAL LOCKING ALSO CAUSED THE GAS CAP TO REMAIN LOCKED AND POSSIBLY STRANDING THE DRIVER AT THE GAS STATION.

NHTSA complaint #10448503 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR LOCK ACTUATOR FAILURE: FRONT DOOR LOCK ACTUATORS FAILED DISALLOWING EXIT FROM ALL DOORS EXCEPT THE DRIVER'S SIDE FRONT DOOR. PASSENGERS COULD ONLY EXIT THE VEHICLE BY CRAWLING OUT OF THE DRIVER'S SIDE FRONT DOOR. THE FRONT PASSENGER DOOR AND BOTH REAR DOORS COULD NOT BE OPENED BY USING THE INTERIOR OR EXTERIOR DOORHANDLES. FURTHERMORE, THE ELECTRICAL SYSTEM DISALLOWED ANY UNLOCKING OF THESE THREE DOORS AS WELL. FORTUNATELY, THE CAR WAS NOT INVOLVED IN AN ACCIDENT DURING THIS DOOR LOCK ACTUATOR FAILURE. DURING THE TIME OF THIS INCIDENT, TWO PEOPLE WERE IN THE CAR. THE CONSEQUENCES OF NOT HAVING DOORS WHICH CAN OPEN FROM THE INSIDE OF THE CAR COULD PROVE DEADLY IN AN ACCIDENT. A LETTER WAS WRITTEN TO BMW OF NORTH AMERICA, LLC BY THE OWNER OF THIS CAR IN THIS REPORT AND THEIR RESPONSE ON OCTOBER 7TH, 2011 WAS, "WE HAVE NO RESPONSE."

NHTSA complaint #10433514 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THE KEY LOCK ACTUATOR FAILED; WHENEVER SHE UNLOCKED THE DOORS THE LATCH ON THE FRONT DRIVERS AND FRONT PASSENGERS SIDE FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED SHE NEEDED ALL FOUR ACTUATORS TO FUNCTION IN ORDER FOR THE LOCKS TO WORK PROPERLY. THE CONTACT WAS ADVISED THAT THE REPAIR COST WAS $1200 AT HER EXPENSE; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10432528 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MY DOOR LOCKS FAILED TO UNLOCK (WITH BOTH THE REMOTE ENTRY AND THE DOOR LOCK SWITCH LOCATED IN THE CAR) WITH THE EXCEPTION OF THE DRIVER SIDE DOOR USING THE MANUAL KEY TURN. THIS WAS REPAIRED BY REPLACING THE DOOR LOCK ACTUATORS, UNDER WARRANTY.

NHTSA complaint #10430501 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE DOORS FAILED TO UNLOCK WITH THE KEY FOB. ONLY WAY TO ENTER WAS WITH THE KEY INTO THE DRIVERS DOOR. THE OTHER DOORS FAILED TO UNLOCK FROM THE INSIDE, BOTH BY USING THE HANDLE AND THE UNLOCK BUTTON ON THE DASH. APPARENTLY, THE DOOR LOCK ACTUATORS ARE DRAWING MORE CURRENT FLOW AND BURNING THE 15A FUSE INSTALLED. A BMW SB SAYS TO REPLACE WITH A 20A FUSE, HOWEVER, THE PROBLEM STILL EXISTS. THIS CREATES AN UNSAFE CONDITION, IN THAT NO PASSENGER(S) CAN EXIT THE VEHICLE, AND NOBODY, SUCH AS EMERGENCY PERSONNEL, CAN ENTER FROM THE OUTSIDE. THE FUSE ISN'T THE ANSWER, BMW KNOWS ABOUT THIS PROBLEM AND SHOULD DEAL WITH IT IN A MANNER THAT PROMOTES SAFETY OF PASSENGERS, NOT PROFITS FOR THE DEALERS.

NHTSA complaint #10424665 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MY DOORS HAVE LOCKED AND WILL NOT UNLOCK WITHOUT A VERY EXPENSIVE REPAIR. I HAVE TO USE THE INTERNAL KEY FROM THE KEY FOB TO UNLOCK THE DRIVER DOOR BUT THERE IS NO WAY TO UNLOCK ANY OF THE OTHER DOORS. THIS IS EXTREMELY DANGEROUS AS THE OTHER DOORS WILL NOT EVEN UNLOCK FROM INSIDE THE CAR. ALSO IF YOU PLAN ON HAVING ANY PASSENGERS THEY ALL HAVE TO GET IN THROUGH THE DRIVER DOOR, IF IN AN ACCIDENT THEY HAVE TO GET OUT OF THE DRIVER DOOR, THIS IS ABSOLUTELY RIDICULOUS AND WAS EXPENSIVE TO FIX!

NHTSA complaint #10424207 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MY WIFE WAS UNABLE TO OPEN THE DOOR ON OUR 2007 BMW 328I. THE DOOR LOCKS SEEM TO BE STUCK WITH NO WAY TO OPEN THEM EXCEPT THE DRIVERS DOOR WHICH WILL STILL OPEN WITH TWO PULLS ON THE DOOR RELEASE LATCH. ALL OTHER DOORS AND THE FUEL FILLER DOOR ARE STUCK CLOSED. VERY DANGEROUS SITUATION AS EVERYONE HAS TO EXIT THROUGH THE DRIVERS DOOR OR THROUGH THE ELECTRIC WINDOWS. OBVIOUS SAFETY ISSUE WHICH SEEMS TO BE VERY COMMON WITH THESE CARS. SHOULD BE RECALLED AND HAVE A FIX WHICH MAKES THE DOORS OPEN EVEN WITH AN ELECTRICAL FAILURE.

NHTSA complaint #10418444 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2007 BMW 328I KEY FOB NO LONGER LOCKS/UNLOCKS ALL DOORS. THIS IS A SEVERE SAFETY HAZARD. THIS HAS HAPPENED MORE THAN TWICE ALREADY. IF THERE WERE AN ACCIDENT OR IF PASSENGERS WERE IN THE CAR, THEY WOULD HAVE TO GO OUT OF THE CAR THROUGH THE CAR WINDOWS. ONLY THE MANUAL KEY OPENS THE DRIVER'S SIDE DOOR.

NHTSA complaint #10417081 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR LOCKS FAILED TO UNLOCK EITHER WITH THE REMOTE CONTROL OR THE INSIDE DOOR LOCK BUTTON (CENTRAL LOCKING SYSTEM). DOORS EXCEPT FOR THE DRIVERS DOOR WOULD NOT OPEN EVEN USING THE INSIDE DOOR HANDLES. THE DRIVERS DOOR HAD TO BE OPENED FROM THE OUTSIDE USING THE KEY. MY WIFE AND I WERE LOCKED IN THE CAR IN TEMPERATURES EXCEEDING 100 DEGREES. WE DID NOT EVEN REALIZE THE LOCKS DID NOT WORK UNTIL WE RETURNED HOME FROM A BRIEF TRIP. HAD WE BEEN IN AN ACCIDENT WE WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR. THE GAS FILLER DOOR IS LINKED TO THE DOOR LOCKS AND WOULD ALSO NOT OPEN. IT SEEMED THAT THE DOOR LOCKS ARE ONLY ELECTRONICALLY CONTROLLED WITH NO MANUAL LINKAGE SINCE LIFTING THE BUTTON ON THE DOOR DID NOT UNLOCK THE DOOR. AFTER FINALLY GETTING OUT OF THE CAR I DID SOME QUICK RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM. THE FUSE HAD BLOWN SO I REPLACED THE FUSE BUT I AM SURE IT WILL FAIL AGAIN. CANNOT TRUST THE CAR NOW SO WILL BE GETTING RID OF IT. THIS IS A DANGEROUS DESIGN WHEN THE DOORS WILL NOT OPEN FROM THE INSIDE WHEN THERE IS AN ELECTRICAL FAILURE.

NHTSA complaint #10416414 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

MY DOORS HAVE LOCKED AND WILL NOT UNLOCK WITHOUT A VERY EXPENSIVE REPAIR. I HAVE TO USE THE INTERNAL KEY FROM THE KEY FOB TO UNLOCK THE DRIVER DOOR BUT THERE IS NO WAY TO UNLOCK ANY OF THE OTHER DOORS.

NHTSA complaint #10412161 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

PASSENGER AND REAR DOORS WILL NOT UNLOCK EVEN FROM THE INSIDE. KEY FOB, INTERIOR UNLOCK BUTTON AND MANUAL DOOR HANDLES WILL NOT UNLOCK THE DOORS MAKING PASSENGERS HAVE TO EXIT THROUGH THE DRIVERS DOOR OR WINDOWS.

NHTSA complaint #10402455 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR NOR WILL THE UNLOCK BUTTON FOR ALL LOCKS ON CAR. IN ADDITION THE REMOTE KEY FOB WILL NOT LOCK OR UNLOCK THE DOOR. RANDOM OCCURRENCE. WORKED PERFECTLY FINE IN THE MORNING AND THEN MALFUNCTIONED LATER ON IN THE DAY. SERIOUS SAFETY HAZARD. WHAT IF THERE IS AN ACCIDENT. I CAN NOT GET OUT OF THE CAR.

NHTSA complaint #10398358 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

2007 BMW 328I DOORS WOULD NOT LOCK/UNLOCK.

NHTSA complaint #10366955 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE DOOR LOCKS FAILED TO UNLOCK (WITH BOTH THE REMOTE ENTRY AND THE DOOR LOCK SWITCH LOCATED IN THE CAR) WITH THE EXCEPTION OF THE DRIVER SIDE DOOR. THIS RESULTED IN ALL PASSENGERS (INCLUDING SMALL CHILDREN) TO HAVE TO EXIT THE CAR THROUGH THE DRIVER'S DOOR. IN THE EVENT OF AN EMERGENCY THIS COULD CAUSE SAFETY ISSUES FOR ALL OCCUPANTS. THIS WAS REPAIRED BY INCREASING THE SIZE OF THE FUSE (TO A 20 AMP FROM A 15 AMP). AFTER RESEARCH, THIS APPEARS TO BE JUST A TEMPORARY FIX. I AM CONCERNED WITH THE SAFETY ISSUES THIS COULD CAUSE FOR OTHER FAMILIES.

NHTSA complaint #10365288 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

BMW 328I 2007. MY WHOLE FAMILY {4} OF US WERE LOCKED IN CAR. WE COULD NOT OPEN THE CAR FROM INSIDE. THAT IS MOST CRAZY THING EVER HAPPEN TO ME. THIS IS THE SAFETY ISSUE AND BMW NEED TO RECALL ALL VEHICLES AND FIX PROBLEM BEFORE SOMEBODY GETS REALLY IN TROUBLE. I MADE SOME RESEARCH AND FIND OUT THAT MORE PEOPLE HAD THE SAME PROBLEM AS I HAD. I HAD TO PULL OUT MY CHILDREN TROUGH THE WINDOW TO GET THEM OUT OF CAR. WHAT WOULD HAPPEN IF SOME BIGGER ADULT WAS SITTING IN THE BACK OF CAR OR IF WE HAD CRASH ON OUR WAY HOME. THIS ISSUE WITH THIS CAR NEED TO BE RECALLED!!

NHTSA complaint #10362176 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

DOOR ACTUATORS ON MY 2007 BMW 328I FAILED. IT BEGAN WITH JUST THE FRONT TWO DOORS AND THEN THE REAR DOORS. A VERY EXPENSIVE REPAIR, MOSTLY LABOR EXPENSE. I AM THANKFUL THAT THIS DID NOT OCCUR WHEN AWAY FROM HOME AS LOCKING AND UNLOCKING THE DOORS WAS NOT POSSIBLE. ALSO, IF SOMEONE HAD BEEN IN THE BACKSEAT THEY MAY NOT HAVE BEEN ABLE TO GET OUT.

NHTSA complaint #10349634 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

THE DOORS ON MY 2007 BMW 328I WOULD NOT OPEN WITH THE PUSH BUTTON LOCK. I REMOVED THE MANUAL KEY AND WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE. WHEN I RETURNED TO MY HOUSE, I REVIEWED THE OWNERS MANUAL AND CHECKED TO SEE IF THE SETTING WAS WRONG WITH THE KEY. PUSHING THE KEY, OPEN-CLOSE BUTTON THE DOORS LOCKED BUT WOULD NOT OPEN. I HAD THE FORESIGHT TO ROLL MY WINDOW DOWN PRIOR TO CHECKING THE LOCK. IF I HAD NOT DONE SO, I WOULD HAVE BEEN LOCKED IN THE VEHICLE. THIS HAPPENED IN FLORIDA AND COULD HAVE BEEN FATAL IF LOCKED IN THE CAR WITHOUT A WAY OUT IN THE FLORIDA HEAT. ALSO, THE GAS DOOR WAS LOCKED SHUT AND I WAS UNABLE TO PUT GAS IN THE VEHICLE. I CONTACTED THE BMW DEALERSHIP (QUALITY IMPORTS- FT WALTON BEACH) AND TOOK THE CAR TO THEM FOR REPAIRS. IT TOOK TWO DAYS INSTEAD OF THE TWO HOURS THAT I WAS PROMISED. ALSO, I FOUND OUT THAT THEY HAD A TECHNICAL REPAIR BULLETIN THAT HAD BEEN ISSUED REGARDING FAULTY LOCKS ON THIS MODEL VEHICLE. BESIDES THE SAFETY COMPLAINT I FEEL THAT I WAS CHARGES WHEN I SHOULD HAVE BEEN TAKEN CARE OF (NO COST TO THE CONSUMER) SINCE THIS VEHICLE'S PROBLEM WAS A SAFETY ISSUE. I HAVE TALKED WITH CORPORATE BMW AND WAS TOLD THAT ANY ISSUE COULD BE CONSIDERED A SAFETY ISSUE. (I FELT THAT I WAS BLOWN OFF). I WOULD LIKE FOR THE FAULTY DOOR ACTUATORS TO BE CONSIDERED A SAFETY ISSUE AND NOT A TECHNICAL BULLETIN ISSUE. WHEN ASKING THE DEALERSHIP WHAT THEY MEANT BY A TECHNICAL BULLETIN, THE RESPONSE WAS THAT THEY KNEW ABOUT THE PROBLEM BUT THERE WAS NO SAFETY PROBLEMS IDENTIFIED. I DISAGREE.

NHTSA complaint #10330265 — an unverified report by a vehicle owner.