The contact owns a 2013 BMW 335i. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, and the battery was replaced for the second time. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic and the battery was replaced a third time, but the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant pump failure. The contact was informed that the coolant pump had an electrical shortage and needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The failure mileage was approximately 140,000.
NHTSA complaint #11710003 — an unverified report by a vehicle owner.
Good Morning Folks, I own a 2010 BMW 335i sedan with approximately 110k miles and I will have to be replacing AGAIN, the valve cover gaskets in the car. The first time I had to replace the VCGs was back in 2016 and the vehicle barely had 50k miles on it. Had to replace the VCGs again in 2020. Milage was approximately 92k miles. Fast forward to today and once again, the VCG are leaking. This is an obvious manufacturer defect and I would request that the NHTSA look into to this reoccurring problem with BMW North America. The replacement cost of the VCGs on these vehicles is costly and because it is happening so frequently, BMW should not only be required to cover the cost of replacement but should also be required to remedy the problem permanently. The leakage could lead to possible ignition and a fire within the engine compartment. Thank you for your attention to this matter. [XXX] Grovetown, Ga 2010 BMW 335i owner [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694468 — an unverified report by a vehicle owner.
The contact owns a 2010 BMW 335I. The contact stated while driving 45 MPH, the vehicle went into LIMP Mode, and the check engine warning light illuminated. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was self-diagnosed, and the contact stated that the camshaft timing bolts needed to be replaced. The vehicle was repaired by the contact. The contact related the failure to NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 150,000.
NHTSA complaint #11659108 — an unverified report by a vehicle owner.
The contact owns a 2011 BMW 335I. The contact stated that while driving at an undisclosed speed, the "Loss of Oil Pressure" message displayed, and the vehicle lost motive power. The vehicle made an abnormally loud clunking sound. The vehicle was towed to the residence. The contact used an OBD scanner to retrieve a diagnostic trouble code for the VANOS bolts; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 200,000.
NHTSA complaint #11652309 — an unverified report by a vehicle owner.
I was in the middle of driving on the freeway and my motor started to get loss in power. Moments later a malfunction engine sign popped up. The codes I was able to pull from the vehicle were pointing towards a recall that already exists for BMW but for some reason my vehicle was not a part of the recall. The recall I am reffering to is 23V707000. It shows that there are 11 open recalls for 2011 335i including the vanos bolt recall. I called the dealer and according to my VIN, the vanos bolt recall is not covered. There are multiple reports online where the dealer is refusing to cover the recall for vehicles within a certain production date. There is clearly a safety issue going on as this has happened to plenty of people. Someone with the same motor as I could get covered for the recall due to the production date and I am in a position where BMW knows that this is an issue but will not cover it.
NHTSA complaint #11634627 — an unverified report by a vehicle owner.
After the car is shut off, the coolant pump will stop with the car but after a min the car will stay off but the coolant pump will kick on. Runs until battery is drained. I do understand there is a feature to circulate the coolant so help mitigate burn/hot spots but this continues until the battery is disconnected by ECU. Then it won't start because the battery is too low. Ongoing issue for the past 2 years now, happens intermittently. Frequency is random but happens more when it's cold out. But average happens a few times a week when cold out, sometimes it runs well for a few weeks then starts happening again. We had tried to troubleshoot by BMW but no luck. They have replaced battery, alternator, have tried to diagnose about 4 times now but they haven't fixed it since they can't replicate at the BMW Shop. I can hear the coolant pump running as well as feel the water moving. Also tested by Fluke Meter, it drains at about 40 amps (at 12 volts) when this happens, with the car off. Doing anything (opening doors, trunks, locking, unlocking, stops it for a minute but then pump starts again). No errors pop up for it except when the battery is low and then error battery had high discharge pops up.
NHTSA complaint #11629527 — an unverified report by a vehicle owner.
The contact owns a 2015 BMW 335I. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to be jumpstarted. The battery discharge warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the water pump and determined that a short in the water pump was preventing the water pump from turning off. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.
NHTSA complaint #11609727 — an unverified report by a vehicle owner.
on my car there is what is called the bowden cable that works to open and release the hood so that it can be opened. The problem with the design of the cable is that it sits right over a coolant hose leading to the engine. What happens is that the coolant hose gets very hot and the bowden cable that sits right over it melts along with the coolant hose. I just noticed this and felt it is a huge problem that could cause the coolant hose to either burst over time.
NHTSA complaint #11600854 — an unverified report by a vehicle owner.
2011 BMW 335i COUPE E92 My vehicle has broken vanos bolts which caused the engine to shut off while driving. This was a terrifying experience in which i was on the freeway doing around 70mph and lost power steering and power brakes. This is a known recall with these vehicles and my vehicle fits the criteria for BMW Recall 23V-707, including year, make, model, production date and engine. My vin does not show up as a recalled vin and the dealer refuses to fix my vehicle for that reason although it is confirmed the vanos bolts have snapped.
NHTSA complaint #11598018 — an unverified report by a vehicle owner.
The contact owns a 2011 BMW 335I. The contact stated that upon taking the vehicle to an independent mechanic for repair, he was informed that the camshaft bolts were damaged and required replacement. The vehicle was not taken to the dealer for a diagnostic test. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Colling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 130,000.
NHTSA complaint #11560781 — an unverified report by a vehicle owner.
I bought a BMW on November 3rd and within 48 hours on the 5th of November at 6:30 the engine seized while the car was driving when I took it to BMW they did a carfax on it, it said the car had 197,000 miles on it and the car was listed with 97,790 miles and the odometer still says 97,000 and the transmission is also slipping because it had 197,000 miles on it and the font headlights won't work.
NHTSA complaint #11554338 — an unverified report by a vehicle owner.
BMW has made their early 2011-13 engines(n55) a defective engine, the problem I’ve been experiencing with these engines is there new engine system called the valvetronic system. If the something in the valtronic system goes bad and most likely does when you listen to bmw recommendation of changing oil every 10,000 it becomes very annoying to fix and can also lead to damaging the car ecu/dme so they built a car that would have problems and would also take out your car ecu which would make costly repairs
NHTSA complaint #11538659 — an unverified report by a vehicle owner.
The engine stalled multiple times driving on the highway. When I turn off the car and turn on the car, it would go back to normal. I researched this is a problem for 335d, I think im experiencing the same problem, not sure why 335i is not included in the recall list. This happened multiple times for me and I ignored it at that time, other person has also experienced the same issue when he was driving my car. Now the electrical battery power is completely shut off and there is no recall, this really bothers me.
NHTSA complaint #11508094 — an unverified report by a vehicle owner.
I recently was advised by BMW that my valve cover had a leak as well as a rear axle. I feel that after only 8 years and less than 80,000 miles those component should NOT be failing so soon. My biggest complaint is that I recently had my power steering system completely fail on me. I was able to limp my car home and turn it off to let it sit for 15 minutes which the dealer recommended. I started the car back up and it has been working fine. The dealer inspected the vehicle and advised that I should have the entire system replaced for a little under $6,000. My largest concern is that the steering system is going to give out when my wife is driving the car or when we are hundreds of miles away from a dealer to fix it. The aggravating portion of this is that there is a recall for this issue on 2015-2017 SUV's and the 4 series (Recall 16v-704) and BMW will not cover the costs for repairs. I'm currently talking with BMW North America to see if their good will repair program will cover it but I still believe that the electric steering should not go out after only 8 years and less than 80,000 miles.
NHTSA complaint #11508001 — an unverified report by a vehicle owner.
My vehicle functioned normally without any faults for the approximately year and a half/ ~20,000 miles I used it. The one day I attempt to start my vehicle in colder weather (-6 degrees fahrenheit) and my starter fried and my engine seized up. I have heard of other occurrences like this happening where BMW owners attempted to start their vehicles in colder weather, have a fault come up as "starter/ignition malfunction" and then leading to an engine seizing. I believe this to be a faulty product from BMW.
NHTSA complaint #11507274 — an unverified report by a vehicle owner.
The contact owns a 2007 BMW 335I. The contact stated that while driving at 50 MPH, the vehicle stalled with the yellow check engine warning light displayed on the instrument panel. Due to the failure, the vehicle behind him came to a screeching halt to avoid causing a major accident. Multiple attempts to restart the vehicle failed, resulting in the vehicle being towed to an independent mechanic. The mechanic determined the failure to be a defective high-pressure fuel pump. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 177,000.
NHTSA complaint #11505769 — an unverified report by a vehicle owner.
I have an F30 body style bmw with the N55 engine. After purchasing the car I noticed a very rough idle for a few moments when warming up the car. The idle would be so rough that when in gear to reverse out of my driveway, it would jerk the car further than it should be meant to go. A slight tap of the throttle and the jerking would propel the car forward resulting in a dangerous situation. I almost collided with a couple of cars so far and I have kids in the car. Upon much research and performing car diagnostics, it was found that the cars valvetronic system which controls the idle for fuel efficiency is defective. After looking into this further and joining a few online forum groups with the same vehicle, it has been known that this is a vastly common issue with this vehicle. Thousands of owners had come up with top issues with this engine and this issue is at the top of the list. I do think that bmw should be responsible for this system as it fails very early on. I only have 58,000 miles on my vehicle and thousands of others reported the same issue and low mileage. This system needs to be looked at for safety precautions.
NHTSA complaint #11499600 — an unverified report by a vehicle owner.
Without any warning, the vehicle experienced a major engine failure while I was driving at about 70 mph on the highway. The vehicle immediately lost power and went into limp mode, making it impossible to safely maintain speed on a busy highway. Vehicle was towed to the dealership and it was determined that it had experienced a VANOS bolts failure on the intake side. Inspection of the failed VANOS bolts revealed that they were of the old design that BMW had issued a Recall for. Even though the Recall status for the vehicle in regard to the VANOS bolts indicates that it was completed, it appears the wrong components had been used in the repair. I have been informed that BMW has denied my request to have the recall done properly with the proper components.
NHTSA complaint #11478973 — an unverified report by a vehicle owner.
The oil filter housing gasket, the mechatronic transmission and the electrical system failed. Yes, it is available for inspection. My safety and the safety of others were put at risk as a result of my vehicle losing power suddenly while I was driving on the highway. I was driving at the highway speed limit and my vehicle malfunctioned and lost power while others were at high speeds. I had to abruptly stop almost causing an accident. The problem has been reproduced and confirmed by the BMW service center. The vehicle has been inspected by the BMW dealer service department. The warning lamps that came on my dashboard were the check engine light, oil level light, and the transmission light. The car was running poorly. The engine wouldn’t crank and then it would jolt after driving. I would smell oil occasionally. The symptoms first appeared in 2011. I had my vehicle serviced at BMW regularly. In 2016 the symptoms got worse despite having my vehicle serviced for the same issue. I had the repairs done at BMW and when I drove it for the first time after getting it repaired it still failed.
NHTSA complaint #11476287 — an unverified report by a vehicle owner.
The contact owns a 2009 BMW 335I. The contact stated while driving at various speeds, the vehicle independently entered limp mode with the service transmission warning message on the instrument panel. The contact restarted the vehicle and cleared all warning codes before he resumed normal driving. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. A DTC reader determined that the cause of the failure was related to a defective fuel pump. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.
NHTSA complaint #11469415 — an unverified report by a vehicle owner.