36 of the
239 complaints filed about the BMW 528XI
are about the transmission —
15% of everything owners reported.
The worst model year for it is 2012.
36
Complaints
15%
Share of all complaints
1
Crashes
1
Fires
Transmission & Drivetrain complaints by model year
My 2013 BMW 528i was serviced under recall 24V-608 (Coolant Pump Electrical Connector / DME). After the recall was marked complete, the car developed several serious failures: Coolant Pump / Connector (Recall Item) – The dealer refused to replace the coolant pump even though the recall notice from the government includes both the pump and connector. Shortly after, the water pump failed completely, causing “High Temperature” warnings and putting me at risk of sudden overheating and breakdown on the road. DME (Engine Control Unit) – This was supposedly updated during the recall, but it failed to detect existing problems. Before the recall, I was never warned about issues with the turbo or oil leaks. Immediately after the recall update, the car started misfiring and showing drivetrain malfunction. The recall did not prevent or detect the failures as promised. Valve Cover Gasket (Oil Leak) – After the recall, a severe valve cover oil leak appeared, causing lean air/fuel mixture, misfires, and risk of fire. Oil leaking onto engine components is a known safety hazard. The dealer admitted the gasket leak existed but refused to cover it. Turbocharger / Wastegate – The DME flagged turbo wastegate actuator problems after the recall. The turbo cannot be ordered separately from the actuator, leading to very expensive repairs. Before the recall update, this issue was not visible, so I believe the recall software either failed to detect earlier or triggered worse conditions. Because of these combined failures, the car became unsafe to drive: misfires caused loss of power, overheating warnings increased risk of sudden engine shutdown, and the oil leak created a fire hazard. An independent mechanic later confirmed the water pump failure and valve cover gasket leak, which I had to repair at my own expense. I believe the recall defect (coolant pump connector / DME) caused or contributed to the damage of the water pump, gasket, and turbocharger. BMW and the dealer refused to rep
NHTSA complaint #11685652 — an unverified report by a vehicle owner.
Both of my headlights had moisture. I replaced the driverside first because you could literally see water sitting in the headlamp. Then I replaced the passengerside a year later because it was doing the same thing that the driver side started doing. I have not had any accidents nor has there been any damage to the front of the car. It appears that this is a known problem. My adaptive part is still not working, but the headlights are working. I have replaced my timinig chain and I keep getting a drivetrain malfunction warning. I am not getting a real answer as to why this is occuring.
NHTSA complaint #11679386 — an unverified report by a vehicle owner.
The contact owns a 2012 BMW 528XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer for the recall repair. The contact was informed that the recall repair had been performed. The contact stated that upon driving off the parking lot at the dealer and coming to a complete stop at the traffic light, the message "Drive Train Malfunction - Service to Nearest BMW Dealer as Convenient" was displayed. Additionally, the vehicle was significantly sluggish and failed to respond upon depressing the accelerator pedal. The vehicle was taken back to the dealer, where the contact was informed that the failure could be related to the coolant pump, and the part was not covered under the recall; however, the recall remedy information stated that the dealer would inspect and replace the water pump and plug connector as necessary, and would install a protective shield, free of charge. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 129,000.
NHTSA complaint #11654514 — an unverified report by a vehicle owner.
-Drivetrain warning message was displayed, indicated to drive moderately, and moments later car sputtered and ceased to operate. Mechanic inspected and reported the timing chain failed and is to blame. Also, the engine may be impacted due to fraying parts that may have entered engine values over the course of time. Vehicle may be available for inspection for a short period of time (sold car to mechanic for very nominal amount). -My teenage daughter was driving the car when the above occurred and broke down on a busy highway. Thankfully, she avoided a collision. The police were called and the car towed. This could have been extremely harmful to both my daughter and the general public. -An independent mechanic diagnosed the issue and confirmed the issue. -The vehicle was not inspected by the manufacturer, police, or insurance. The manufacturer (BMW) did perform an extensive evaluation and repair of the coolant line approximately two months ago but did not mention this issue. -I believe the drivetrain warning displayed once or twice with a message to drive moderately. On recollection, this was after the visit to fix the coolant issue. -We purchased the car new in 2013, were the only owners, and I expected much more from BMW. We are very upset given the potential harm that could have occurred. Also, I have since read about a class action lawsuit impacting this very same issue and pertaining to our year, make, and model. We were not informed of this lawsuit, nor did we receive a recall notice for the defective timing chains in these models. I took a substantial loss on this vehicle as compared to its FMV had this not occurred.
NHTSA complaint #11637700 — an unverified report by a vehicle owner.
My BMW started leaking fluid 4 months ago. Lights on dash came on one light was the triangle light which engine light. I had it serviced completely oil & filter change hooked up to machine that checks all components senors everything checked out great. One week later I was driving I was coming to a stop my brakes sounded like they were grinding next day had mechanic check the brakes all good. Next day I am pulling out of Attorney Parking lot as I am turning the steering wheel my BMW makes a load screaming cracking noise so I turn my steering wheel up right to drive straight it makes the same noise. I stop to look around my vehicle to see if anything is leaking or dragging nothing was dragging but maybe one or drops of something I touched the solution to feel if it was water or oil? It felt oily so I drove to my mechanic he lifted it up on the racks. We both could see some solution was leaking around possibly where engine oil plug is then we saw it had been leaking back to middle of my vehicle water area and running back to the middle of my vehicle. My mechanic decided to put the machine that checks for certain items on vehicles I know it checks my sensors not sure what else?? He and a couple of the other mechanic stop and help him. I left my vehicle he let me drive his vehicle home he wanted to check other issue tomorrow. Next day I got to the mechanic he said he knew it needed a transfer case and 4 sensors he said it would take time to buy a new transfer case for 2012 BMW 528I xl so to leave my vehicle with him.Then I get this letter today 12/13/24 from BMW DATED 10/2024 it states there defect which relates to motor vehicle safety issue which means a part is being recalled on my vehicle!! My question my vehicle has already gotten damaged by this recall I am trying to fix the problems plus paid already $1500. For repairs to my mechanic whom thought that fix my issue but has not. Please inform me as to what I the owner of this model vehicle that has a defective part
NHTSA complaint #11630637 — an unverified report by a vehicle owner.
BMW 528i xdrive purchased new in 2013. Currently has 103k miles. While driving on hi-way at 65 mph, received "low oil pressure" alarm on instrument panel. Pulled on hi-way, engine shut-down. Initial diagnosis by local mechanic is timing chain failure. Have read COUNTLESS blogs about this being a recurring problem with the plastic timing chain degrading, 90% leading to complete engine failure - repair of which far exceeds value of car. Went to BMW dealership which didn't even bother to read the CLASS ACTION reports I presented. They had done some service work a year or so ago with no mention that this is a rather common issue. Said they would repair at my cost and that's all they can do. Ridiculous the lack of OWNERSHIP and responsibility that BMW is taking. Hopefully if enough people report BMW's behavior, an oversight agency will have enough stroke to force BMW to deal with this.
NHTSA complaint #11542241 — an unverified report by a vehicle owner.
I have a 2013 BMW 528I with 160,299 miles. I bought it 4 months prior to the incident with 145,000-150,000 miles on it. First the beginning of the month, the blower motor from the ac/heating stopped working. This was not covered under the extended service warranty I purchased. Then last that month my girlfriend is driving on the interstate merging onto another interstate when the BMW'S DRIVETRAIN MALFUNCTION WARNING LIGHT CAME ON AND she HAD A LOSS OF POWER. She did everything she was supposed to do. I had the veh towed home. The next day, I went out and it would not even stay running. I then had it towed to the repair shop which was chosen by the dealership I bought the car from. They inspected it and stated that the fuel injectors needed replacing because they were leaking. How was I to know they were leaking. There were no indicators at all prior to the warning light and lost power on the interstate. She could have been badly injured. Warranty stated this was not part of the engine, so they would not cover the repairs. The car is still sitting at the shop 4 months later. it is going to cost over $2000 to repair.
NHTSA complaint #11496388 — an unverified report by a vehicle owner.
Car just wouldn't start one day. Drivetrain malfunction warning indicating timing chain replacement. Car just sits in my driveway. Will cost 6 grand to fix. Timing Chain failure probably effected my engine.
NHTSA complaint #11482792 — an unverified report by a vehicle owner.
The engine timing chain failed due to faulty plastic guide around the timing chain which gets brittle and brakes in the engine causing catastrophic engine failure. Our safety and the safety of others on the Parkway was put at HIGH RISK because the car goes into some safe mode and puts itself into PARK!! This three lane parkway has no shoulder to pull over on at all! So we were blocking the entire lane during rush hour traffic in NYC!! This problem was confirmed by the BMW dealership where the car is now, and they are fully aware of this issue with certain model BMWs produced between 2012 thru 2015. The vehicle was inspected by BMW Certified Mechanics at their service station. The warning light came on a min before the car shut itself down on this very DANGEROUS stretch of highway!!
NHTSA complaint #11478921 — an unverified report by a vehicle owner.
The contact owns a 2012 BMW 528XI. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
NHTSA complaint #11469377 — an unverified report by a vehicle owner.
While driving on the Grand Central Plwy, Queens, NY, a drive train motification came on and stated to drive moderately, right after the oil light came on. We were near a gas station, and added a quart of oil. The oil light went out, the car started without hesitation. We decided to go home, we got off the highway about a mile out, the car just stopped went into park and could not start again. It would crank over, but not connect. We were on a four lane road, luckily there was no one behind us, it could have been a terrible incident. The car was towed to a BMW dealership in Great Neck, NY and we were told it was either the engine or the timing chain and it was not worth fixing. The car was then towed to my mechanic, who stated there was a technical warning #N20 & N26 regarding the timing issue. Hoping something can be done
NHTSA complaint #11464318 — an unverified report by a vehicle owner.
While driving with my children, the u-joint on my BMW 528xi failed, causing the driveshaft to break. There was no warning lights or other system indicators. Because the car was moving, the driveshaft continued to spin, smashing the oil and pan and other components in the car. Thankfully I was driving on a side street and not on a Highway, because I would imagine there could have been injury if this occurred at higher speeds. BMW confirmed that the u-joint failed upon inspection. My personal mechanic said that a driveshaft and u-joint is not a maintenance item and that it should not fail if properly designed and manufactured. I have since learned that BMW recalled this exact component on certain other 5 series and X5 models during the same years, but not my model.
NHTSA complaint #11447376 — an unverified report by a vehicle owner.
Car begin to stall on traffic, drivetrain malfunction light appeared..Took it to BMW DEALER My Fuel Pump replace with new EKP module- Which is the same recall that BMW issued in 2017 which included the Model/year vehicle that i have.
NHTSA complaint #11433864 — an unverified report by a vehicle owner.
in 2020 the engine started malfunctioning at 76,000 miles. I took it into the BMW dealership to get it inspected and they stated that it was a valve issue and charged replacement. After replacement, the engine lit would come on and I called the representative. He stated that it would need time to reset so I continued driving it. Eventually the light did not come on for some time. A year later in 2021 after driving to work the engine started to stall on my way to work on the highway. I since taken it back to BMW stating that it was less than 10,000 miles since the repair and I'm having engine troubles again. After talking to the BMW service representative, they stated that I will need a new engine because it is now blown. The engine only has 84,000 miles on it and I requested root cause analysis on the engine. After reviewing online, I discovered that this engine is mounted on multiple platforms BMW sold and is known to have issues since 2017 and a lawsuit in 2020, the same year I took my car to the BMW dealership for repairs. They neglected to inform me of the issue with the engine when I first took the car in and put my car back on the road with a faulty engine. Gross negligence by BMW.
NHTSA complaint #11428672 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 BMW 528XI. THE CONTACT STATED WHILE DRIVING 80 MPH, THE VEHICLE SHUT-OFF. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT MESSAGE READ "DO NOT STOP VEHICLE, MAYBE UNABLE TO RESTART; CHARGING ERROR" WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE SERPENTINE BELT TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
NHTSA complaint #11407066 — an unverified report by a vehicle owner.
DRIVING DOWN THE STREET WHEN ALL OF A SUDDEN CAR SAYS DRIVE TRAIN MALFUNCTION I WAS STOPPED AT THE LIGHT ON A ONE WAY STREET ON 11/20/2020 WHEN THE CAR JUST DIED NO WARNING JUST SHUT OFF WOULDN'T START COULDN'T PUT IT IN NEUTRAL BLOCKED TRAFFIC FOR ABOUT 90 MINUTES BEFORE I COULD GET A TOW TRUCK TO REMOVE MY CAR. I HAVE A 2012 BMW 528XI WITH ABOUT 90K + MILES ON IT I WAS SO SCARED BECAUSE IT COULD HAVE HAPPENS TO ME ON THE HIGHWAY OR IN THE MIDDLE OF THE STREET AND I WOULD NO HAVE BEEN ABLE TO GET OUT OF HARMS WAY.
NHTSA complaint #11375692 — an unverified report by a vehicle owner.
ON NUMEROUS OCCASIONS AFTER RESTARTING THE CAR AFTER A SHORT PERIOD OF REST (30MINS-1HR) AND A COUPLE TIMES ON EXTENDED DRIVES(2+ HOURS) CAR STALLS OUT THE FIRST 6 TIMES CAME UP WITH POWER TRAIN AND FUEL MODULE CODES TOOK TO DEALER. DEALER REPLACED HIGH PRESSURE FUEL PUMP AND TIMING CHAIN ISSUE APPEARED FIX TILL IT STARTED DOING IT AGAIN NO LONGER THROWING CODES
NHTSA complaint #11373270 — an unverified report by a vehicle owner.
WHEN TURNING MY CAR ON AND WHILE DRIVING ON THE HIGHWAY, MY CAR DISPLAYED A DRIVETRAIN MALFUNCTION ERROR. I TOOK THE CAR TO MY LOCAL BMW DEALER ON AUGUST 3, 2020 FOR SERVICE AND THEY DIAGNOSED THE CAR WITH A COMPUTER ERROR. THEY MADE A REPAIR TO THE COMPUTER AND TOLD ME IT WAS FIXED. THIS COST $350. ON AUGUST 7, I DROVE FROM MARYLAND TO SOUTH CAROLINA AND RECEIVED THE SAME DRIVETRAIN ERROR MESSAGE AND THE OIL SERVICE LIGHT WARNING CAME ON. WE HAD TO ADD A QUART OF OIL AND DRIVE SLOWLY PER THE DRIVETRAIN ERROR MESSAGE. AS SOON AS I RETURNED TO MARYLAND, I TOOK THE CAR BACK TO BMW OF ANNAPOLIS. THEY TOLD ME THAT THE FRONT END OF THE ENGINE WAS GONE AND THAT THEY WOULD NEED TO REBUILD THE MOTOR INCLUDING NEW TIMING CHAINS, CHAIN TENSIONER, CHAIN GUIDES, AND EXHAUST VANOS UNIT (A $6000 REPAIR). THE CAR ONLY HAD 72,000 MILES AND I HAD NEVER MISSED A SERVICE APPOINTMENT. BMW NORTH AMERICA OFFERED TO PAY HALF OF $6000 AFTER BEING CONTACTED BY BMW OF ANNAPOLIS. HOWEVER, I THOUGHT THAT BMW NORTH AMERICA SHOULD HAVE PAID THE ENTIRE AMOUNT BECAUSE THIS IS A KNOWN PROBLEM WITH THE 2012 BMW 528I AND I COULD HAVE HAD A MAJOR ACCIDENT. IN ADDITION, THIS CAR HAS HAD 2 PRIOR MAJOR RECALLS. I SENT BMW NORTH AMERICA A FORMAL COMPLAINT, BUT THEY STILL ONLY PAID $3000.
NHTSA complaint #11354780 — an unverified report by a vehicle owner.
WARNING FOR CHASSIS STABILIZATION IS ON, I ENCOUNTERED NOT BEING ABLE TO ACCELERATE AND HAD THE CAR TOWED. I WAS ON A MAIN ROAD AND I GOT REAR ENDED IMMEDIATELY AFTER I WAS NOT ABLE TO ACCELERATE AND I HAD MY HAZARD LIGHTS FLASHING
NHTSA complaint #11351466 — an unverified report by a vehicle owner.