A recall has been issued for our car over 5 months ago and dealer is saying they have no idea when the part will be in when i asked for a loaner car they said no,,the recall can cause the car to start a fire. Would like his to be addressed the reason we always bought BMW was for their reliability we are not happy Regards [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11746915 — an unverified report by a vehicle owner.
My 2020 BMW 530i caught fire while I was driving on March 13th. The car showed no signs of smoke. Another driver alerted me about smoke, I exited the vehicle, and within minutes the car was fully on fire. The vehicle is currently at a tow yard.
NHTSA complaint #11724573 — an unverified report by a vehicle owner.
I had stopped uphill, with my foot on the brake, heading East on the left lane of Pomona Road, at the approach to the Traffic Light Junction with Route 45, around 3.50 PM on Friday 1/23/2026. There were about 5-6 cars also stopped, ahead of me, at the Red Traffic Light and several cars behind me, when I heard my car engine rev up loudly. I kept applying the brake. I could hear my car tires spinning with a smell of burning rubber from the tires as they spun on the road, as my car lurched forward, and hit the rear of the stopped car ~ 5-7 feet ahead of me. I felt that I had no control of my car and turned the engine off after the collision. I called 911 twice at 3.55 PM and 4.12 PM and waited as advised, for the Police Officer who arrived about 30 mins later. I filed the report and the officer was able to retrieve my auto license plate which had fallen off from the road where I could clearly see the tire marks on the asphalt from the spinning tires at the time of the accident. The only message I recall receiving on the display was one that informed me that I had experienced a crash after the collision. I had never experienced this problem before. Later ,after the Police Officer had arrived and documented the accident, I was able to drive the car home. The burning smell from the tires persisted for some time. The next day I called the BMW dealer in the AM, and with great trepidation, drove the car to the BMW dealership. I explained to the Service Advisor on duty on the Saturday, what exactly had transpired during the accident. I also explained this later to the BMW Body Shop manager when I spoke with him. I requested a full inspection and investigation by BMW. I personally do not feel safe driving the car again after this most unnerving and frightening episode.
NHTSA complaint #11716484 — an unverified report by a vehicle owner.
The center console screen has a default screen that in part includes interior fan speed temperature. To adjust the fan speed and other A/C settings, the driver has to click press a small button at the bottom of the screen to open a new window. This is very dangerous because it requires the driver to take their eyes off the road. The car should have physical buttons for the fan speed. Since it doesn't have physical buttons for the fan speed, the car should have permanent fan speed buttons at the bottom of the screen at all times. The bottom of the screen should include permanent buttons for air temperature, A/C on/off, and fan speed. BMW can easily do this with a software update. The car does include the ability to make these changes through voice commands, but the voice commands do not always work.
NHTSA complaint #11715870 — an unverified report by a vehicle owner.
Good afternoon, I am writing regarding the recall affecting my BMW 2021 530i, VIN [XXX] . While I understand the importance of safety recalls, this issue has had a direct and measurable impact on the market value of my vehicle. Due to the recall, I have received reduced trade-in and resale offers, with dealers explicitly citing the recall as a reason for depreciation. This loss in value persists regardless of whether the recall remedy has been completed. I am therefore requesting compensation ($6000) for the depreciation caused by this recall, or financial adjustment or trade in. Please open a case on my behalf and advise on the next steps. I would appreciate this matter being reviewed by a regional case manager if necessary. Thank you for your attention. I look forward to your response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11710100 — an unverified report by a vehicle owner.
The contact owned 2006 BMW 530I. The contact received unknown recall notifications and requested to be removed from the recall distribution list because he no longer owns the vehicle. The dealer and the manufacturer were contacted. The manufacturer referred the contact to the NHTSA Hotline for assistance. The VIN was unavailable.
NHTSA complaint #11702805 — an unverified report by a vehicle owner.
Panoramic sunroof exploded while driving on route 30, York PA around 740am EST, shattered into pieces, made home late, urgent care closed near me will try again around 5am. Irritating eyes and headache most the day and having constant discomfort and worrying.
NHTSA complaint #11700235 — an unverified report by a vehicle owner.
Q) What component or system failed or malfunctioned, and is it available for inspection upon request? A) Refrigerant gas(R-1234yf) leak in the evaporator core. If the inspection request is made after the repair, no. It is suspected that there is a inherent defect in the evaporator core. Possibly related to interaction between the R-1234yf refrigerant and the material of the evaporator core. Q) How was your safety or the safety of others put at risk? A) The hole caused by this defect leaks refrigerant gas into the cabin, which in turn exposes drivers and passengers to a range of harmful health effects, including respiratory issues, skin irritation, nausea, neurological symptoms, and cardiovascular problems. The driver/passengers can even sense it after the recharge of the refrigerant gas(R-1234yf). Located behind the dashboard, manufacturer hinders users from being able to take appropriate and timely counter measures to protect them against such exposure. There is no warning system in placed either. Q) Has the problem been reproduced or confirmed by a dealer or independent service center? A) BMW service center confirmed the leak in the evaporator core using a Nitrogen Gas test. Q) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A) No. Q) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A) No. If did, I could have maintained the system and avoid myself and passengers from being exposed to the safety risks, especially for a long-distance driving. The AC issue involving replacement of evaporator core in BMW 5 Series and etc, is not mere an issue of inconvenience but rather pose long term health safety issue. People drive cars for a long period of time, sometimes hours and hours. Even if not all of the leaked refrigerant gas come into the cabin, driver and passengers are still exposed to the leaked gas.
NHTSA complaint #11679354 — an unverified report by a vehicle owner.
The vehicle caught fire on the highway / interstate. Completely burnt down. The incident has been reported to the insurance company. But still haven't had any feedback . The vehicle is located at the tow place. It is not drivable it's completely burnt. Pierce the fire started in the engine.
NHTSA complaint #11672444 — an unverified report by a vehicle owner.
I am a [XXX] physician who has been driving for about 30 years. Purchased this vehicle as a CPO with VIN as identified above. It is a 2024 BMW 530i X-drive from Faulkner BMW in Lancaster, PA. It was delivered on July 25, 2024. I have only put approximately 200 miles on in it since delivery. On Thursday, [XXX] there was catastrophic failure of the vehicle. At around [XXX] I was driving North on [XXX] about to make a right turn onto [XXX] for work at the Hospital System where I am employed. The traffic light was red and I was going about 5 miles an hour and attempted to brake the car. There was an 18 wheeler truck about 10 to 15 feet ahead of me. My car instead of braking underwent unintended acceleration. Despite my efforts to slam on the brake, the car was accelerating. None of the safety features including automatic emergency breaking were activated. Unfortunately I collided with the 18 wheeler. This was fortunate in some regards as I could have potentially struck a pedestrian or a motorcycle and have had a potentially fatal event. Please note that additionally my airbag did not deploy. The BMW dealership was contacted. They dropped off a loaner vehicle and picked up my vehicle in a flat bed for investigation. I was informed to contact BMW of North America which I did. Interestingly enough, there were no safety recalls on this vehicle on [XXX]. The car is at the BMW dealership in Lancaster PA for their internal inspection. I am being informed that the engineers are looking at the vehicle to find out what transpired. Interestingly enough, I did receive a phone call from the service manager advising me on August 9 that there was a safety recall as a relates to the brakes. As I review the NHTSA site, there is now a recall on my actual vehicle's braking system. I did a review of unintended acceleration and found multiple complaints. BMW is looking into this although into this, but external agency would be ideal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
NHTSA complaint #11607948 — an unverified report by a vehicle owner.
My car is producing a warning light for "Passenger restraint system malfunction". This is a safety hazard and it is not covered by warranty. I believe this should be investigated and a recall should be mandated as many people have this issue. The cost to fix is over $2,500 and BMW should bear the cost of this safety issue.
NHTSA complaint #11586947 — an unverified report by a vehicle owner.
I have been smelling a vinegar smell in my vehicle for 1 week upon turning on the air conditioner. At the end of one week I have been having several health issues and I am concerned that this is mold, mildew, or another toxic chemical. I live in Las Vegas where temperatures have reached 3 digits and I am unable to use my air conditioner due to this horrible smell. I ended up in the hospital this week and no one knows what the issue could be. I am concerned that it’s from breathing in toxins from my car
NHTSA complaint #11529860 — an unverified report by a vehicle owner.
Well was driving fine one day then the next it didn't do nothing an still hasn't done or moved since found that the module in the truck were the spare was got wet an melted then I got another put it in an still nothing changed starter still nothing an found out a recall was found called bmw but they wasn't willing to have it towed to a service provider
NHTSA complaint #11525149 — an unverified report by a vehicle owner.
The glass roof suddenly exploded while driving, there was a no visible damage on the glass as the sunshade was open and I inspect the glass for any cracks or chips, there were no cracks or chips. The outside temperature was 35 degrees, time as approximately 9:30 PM on a major highway with a smooth surface, and light traffic. The explosion did not occur while going under an overpass, there was no sound of any pebbles being pinged against the car, again traffic was light. Glass was not laminated as it is in a windshield, glass chips flew inside the vehicle which is very dangerous.
NHTSA complaint #11501997 — an unverified report by a vehicle owner.
There is a transmission recall on 2022 530i vehicles and my VIN number needs to be included. My vehicle constantly jerks forward and the vehicle dashboard does not set off any alerts.
NHTSA complaint #11483525 — an unverified report by a vehicle owner.
After pulling into a parking space and stopping, the braking system became unresponsive. While stopped with the foot on the brakes, attempts to place the car in park failed. After pumping the brakes, the car rolled forward as the car idled and the brakes were unresponsive as it rolled through a corrugated metal wall and the car only stopped after pressing the ignition button to turn off the car, putting anyone in or near the car at that time at risk. The problem has been reported to the dealer and the dealer inspection is pending but the problem has not been isolated and not reproduced. No prior warning lights or symptoms of a problem was noticed in this car before this incident.
NHTSA complaint #11465809 — an unverified report by a vehicle owner.
Design of acceleration pedal and seat are causing me leg pain and causing my leg to fall asleep while driving. This is dangerous. There is too much resistance of pedal and lots of force needed to accelerate car.
NHTSA complaint #11433528 — an unverified report by a vehicle owner.
MY CAR HAD UNDER 17,000 MILES AND HAD BEEN SERVICED ON SCHEDULE BY AN AUTHORIZED DEALER. I HAD BMW ANCHORED DRIVER'S FLOOR MAT IN PLACE. MY MOTHER-IN-LAW AND I WERE WEARING OUR SAFETY BELTS. WE WERE APPROACHING A FOUR-WAY INTERSECTION WITH A TRAFFIC LIGHT. THE SPEED LIMIT ON THE ROAD IS 35 MILES AN HOUR. I WAS DRIVING SLOWER THAN THAT SPEED. AS I WAS APPROACHING THE INTERSECTION WITH A RED LIGHT , I HAD TAKEN MY FOOT OFF THE ACCELERATOR. ALTHOUGH MY FOOT WAS NOT ON ANY PEDAL, THE CAR SUDDENLY ACCELERATED. I HIT THE BRAKES BUT I COULD NOT SLOW THE CAR. I WAS RAPIDLY APPROACHING THE INTERSECTION AND OTHER VEHICLES. TO THE RIGHT OF THE ROAD WAS A HOUSE. I STEERED THE CAR OFF THE ROAD AND INTO THE FIELD ON THE LEFT. I AM CERTAIN THAT MY FOOT WAS ON THE BRAKE PEDAL BECAUSE OF ITS POSITION AND RESISTANCE. THE CAR HAD ACCELERATED WITHOUT MY FOOT ON ANY PEDAL. DUE THE CAR'S SPEED AND AN INCLINE AT THE ENTRANCE TO THE FIELD, THE CAR BECAME AIRBORNE FOR A SHORT DISTANCE BEFORE LANDING HARD AND CONTINUING TOWARD A DUMPSTER. ALTHOUGH I WAS UNABLE TO SLOW THE CAR, I WAS ABLE TO STEER THE CAR AWAY FROM THE DUMPSTER AND TOWARD A STEEP HILL AT THE END OF THE FIELD. THE CAR WAS SLOWED BY THE INCLINE AND CONTACT WITH THE GROUND. MY FOOT WAS STILL ON THE BRAKE PEDAL. I WAS ABLE TO PLACE THE CAR IN NEUTRAL. I PLACED THE CAR IN PARK AND TURNED OFF THE IGNITION. I CALLED 911. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND AND THE POLICE OFFICER BOTH CONFIRMED THAT THERE WAS NOTHING IMPINGING UPON THE ACCELERATOR PEDAL. MY MOTHER-IN-LAW WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL WHERE SHE WAS ADMITTED FOR ACUTE LUMBAR SPINAL COMPRESSION FRACTURE. I WAS EVALUATED IN THE ED AND RELEASED. BMW IS TO SEND AN ENGINEER FROM BMW TO EVALUATE MY CAR. THE BODY SHOP TOLD MY HUSBAND THAT AN EMPLOYEE STARTED MY CAR WHICH INITIALLY REVVED AT A HIGH RATE. UNINTENTIONAL ACCELERATION
NHTSA complaint #11350816 — an unverified report by a vehicle owner.
I WAS DRIVING ON A CLEAR DAY ON A NEARLY STRAIGHT 4 LANE SURFACE ROAD WHEN SOMEONE PULLED OUT IN FRONT OF ME. WHERE THE COLLISION AVOIDANCE WOULD NORMALLY GIVE WARNING AND INTERFERE, THE CAR INSTEAD ISSUED AN ALERT THAT THE SYSTEM WAS UNAVAILABLE. IT WAS A CLEAR DAY, THE SENSORS WERE UNOBSTRUCTED, AND THE ROAD HAD NOTHING ABOUT IT THAT SHOULD BE A PROBLEM FOR THE SYSTEMS. THE ACCIDENT WAS ABLE TO BE AVOIDED, BUT A CRITICAL SAFETY SYSTEM ONLY INDICATED A FAULT RIGHT WHEN IT WAS NEEDED. THE DEALERSHIP WERE UNABLE TO FIND A FAULT AND BLAMED IT ON LIGHT BLINDING THE CAMERA.
NHTSA complaint #11337400 — an unverified report by a vehicle owner.