Hello, I have a 2014 BMW 535D, with only 46k miles. On September 14, 2025, my family experienced an unexpected and horrific incident that could have resulted with tragic consequences. This is not acceptable. While driving on the freeway at approximately 70 MPH, our vehicle completely malfunctioned in the fast lane and came to an abrupt stop. The thought of a vehicle traveling at a high rate of speed and crashing into us and potentially causing an explosion would have been catastrophic. Luckily, CHP pushed our vehicle to the shoulder after waiting fearfully for 20 minutes. I had a diagnostic report completed of my vehicle and it identified that the engine failure was due to the high pressure fuel pump coming apart internally and contaminated the entire fuel system with metal particles. The vehicle is available for inspection by NHTSA, if needed. No warning lamps or messages ever appeared to advise something was wrong. I have researched and learned that there was a 21V-586 recall for my exact year and model vehicle. I had never received this important notice from BMW and it was not addressed during any of my visits at the dealership every time I brought it in for maintenance. I am appalled at the possible loss of life due to this negligence. On September 16, 2025, I spoke with BMW customer relations, who advised that the recall I referenced above was only a warranty extension, of which had expired in November 2024. As a result, I just missed the warranty, despite how I experienced the exact issue identified in the recall notice/warranty. My concern again is why was I not notified of this so that I could have brought my vehicle in for inspection and repair, instead of having a close call with a potentially tragic outcome. BMW needs to recognize this negligence and repair my vehicle as cited in the recall notice/warranty. There needs to be better accountability to properly notify the consumer. Thank you for your attention and assistance with this matter.
NHTSA complaint #11687764 — an unverified report by a vehicle owner.
On [XXX], the coolant connector flange on my 2016 BMW 535d (VIN: [XXX] ) catastrophically failed, causing complete coolant loss. I immediately contacted BMW of Las Vegas and was instructed to drive it in despite fluid visibly leaking through the undercarriage. The next day, [XXX], BMW performed Recall 21V-907 (EGR cooler replacement), which involved draining and reconnecting the coolant circuit—but they left the failed flange in place. The failed flange connects directly to the new EGR coolant return hose installed under the recall. BMW had full access to the part but chose not to inspect or replace it. The dealer submitted a consequential damage claim to BMW North America, which was denied. The vehicle remains at the dealership unrepaired. This failure poses serious safety risks. Driving with active coolant loss could cause overheating, engine failure, or fire. Had I not stopped, this could’ve led to mechanical catastrophe. BMW re-pressurized the cooling system into a visibly broken flange, creating an unsafe condition. The failure was confirmed by BMW technicians and documented in a repair order. No warning lamps were active at the time of failure. I currently have an open case with BMW North America, but no contact has been made. I am requesting NHTSA review this matter as BMW failed to fully remedy a safety defect and ignored collateral damage tied directly to the recalled system. The failed part is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11676996 — an unverified report by a vehicle owner.
Valve cover leak Oil filter housing leak Super common that these items leak in the bmw N57 diesel engines. Increased risk of fire. I am in the Facebook group with many other owners of the same engine, and almost everyone runs into the same problems by 100,000 miles.
NHTSA complaint #11652697 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW 535d Sedan. The contact stated that while driving at approximately 40 MPH, the contact observed hear emanating from the engine compartment. The contact stated that the temperature gauge remained hot (H). The vehicle was pulled to the side of the road and the contact stated that she observed smoke emanating from the engine compartment and she exited the vehicle. A passerby stopped, opened the hood of the vehicle, and used the extinguisher where there was smoke. The vehicle was towed to the residence. The vehicle was then towed to the dealer where they diagnosed that the intake manifold melted and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 260,191.
NHTSA complaint #11603150 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW 535D. The contacted stated that while driving approximately 60 MPH, the "200 Mile No Start" light illuminated. The contact drove the vehicle to a dealer where it was diagnosed and determined that there was a software error in the DDE/ECM which a required reprogramming the ECM. The contact was advised by the dealer that the vehicle was no longer under warranty. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: SI B13 01 14 SCR System Faults (Engine and Engine Cooling). The failure mileage was 105,211.
NHTSA complaint #11550915 — an unverified report by a vehicle owner.
BOSCH CP4 HPFP failed and released metal shavings throughout all fuel lines, injectors and gas tank. BMW had a recall for 12K vehicles but mine was not on the recall list and BMW cannot explain why given that my fuel pump exploded like so many other BOSCH CP4 pumps. I am not in at least 7K in repairs to replace all the fuel lines, pumps and injectors that the faulty part ruined. I believe BMW knew that these pumps were bad and did not notify all owners that had them in the car. My year, make, model and build date all fit into the recall notice but i was not included. BMW cannot explain why and will not agree to pay for the repair bills.
NHTSA complaint #11546427 — an unverified report by a vehicle owner.
My car has a coolant leak coming from the plastic pipe underneath the manifold. The BMW dealership said this is a common issue with the bmw. You should definitely do a recall on this issue. It costs $1585 to fox a $30 defective part on these cars.
NHTSA complaint #11525699 — an unverified report by a vehicle owner.
On/around 4/24/2023, I was driving home at approximately 35mph when I heard a loud noise under the car as if I had run over something. I was able to safely pull into a parking lot and immediately shut off the engine. The vehicle was hard to steer but I managed to do it. There were no warning lamps or messages and the control center said "all systems are okay" I looked under the car and saw a significant amount of oil coming from underneath the car. I opened the hood and saw significant oil on the lower engine. I called AAA and had the vehicle towed to my local BMW dealership where I had worked done recently around 11/2022. My service advisor was able to check the car in and told me he would give me an update the next day. I received an inspection video on 4/25/2023 in which the service technician stated that the car experienced a catastrophic failure: the driveshaft broke and knocked a hole in the oil pan and broke a few other things. The technician is recommending replacing the driveshaft and the engine assembly. The technician stated that there could be other repairs involved. To date, I'm still awaiting to hear back from the service advisor for the cost of repairs. This was a very scary incident and could have been fatal if I was driving on the highway at a higher rate of speed. In fact, it could have been fatal on the road I was traveling on because it was during rush hour traffic. I was extremely lucky to have been able to pull over to safety. I did some research and found that BMW did some recalls regarding the drive shaft failures on certain Xdrive vehicles but mine was not part of those recalls. I have well maintained the vehicle and this should not have occurred. Anything that you can do to assist would be greatly appreciated. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11519153 — an unverified report by a vehicle owner.
The contact owns a 2014 BMW 535D. The contact stated while driving out his driveway, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the SCR active reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 90,000.
NHTSA complaint #11499212 — an unverified report by a vehicle owner.
there is an active recall on my current vehicle. i am in california and i cannot reregister until it is completed. recall states may cause fire. dealer states "no remedy available". so now i have a 5000lb paperweight in my driveway.
NHTSA complaint #11480368 — an unverified report by a vehicle owner.
A recall campaign No. 21V-907 was issued for my car on November 19, 2021 for the EGR Cooler. In the past 6 months I've had to add engine coolant to the cooling system reservoir and I made sure it is not leaking on the ground. On 8-8-22 I had a check engine light(MIL) with a stored code of P2004 which indicated: Intake manifold runner control (IMRC) is stuck in the open position. According to your recall letter, an EGR Cooler leak could develop and the coolant could mix with the soot deposits in the intake manifold and under certain conditions it could result in a fire. I have experienced a reduction in engine power, a warning symbol of low engine coolant, and an unpleasant exhaust odor so I contacted Stevens Creek BMW in San Jose, CA and spoke to the Service Manager. He said they are not able to fix my car due to the BMW EGR Cooler not being available. Can you help?
NHTSA complaint #11479056 — an unverified report by a vehicle owner.
My 2015 BMW 535d, VIN number: [XXX] is failing post catalytic 02 sensors. I replaced both of the post-catalytic 02 sensors after 1,040 miles and failed again last week on August 3, 2022. I believe the root cause may be related to the NHTSA Recall Number 21V907. BMW North America has not provided a remedy since notification in November 2021. Recall Status Recall Incomplete, remedy not yet available Summary EXHAUST GAS RECIRCULATION (EGR) COOLER: The issue involves the Exhaust Gas Recirculation (EGR) system which contains an integrated cooling component ("Cooler"). Over time, a leak of cooling fluid (glycol), could develop in the EGR Cooler. Safety Risk If cooling fluid leaks in the EGR Cooler, and combines with typical diesel engine soot deposits while the temperature is high (which is normal), this could create smoldering particles. In very rare cases, these particles could contact the engine intake manifold and cause damage by creating small holes in the manifold due to melting. In extremely rare cases, the holes in the manifold could increase the risk of a fire. Remedy The EGR Cooler will be replaced. If it is determined that the EGR Cooler has leaked, the engine intake manifold will also be replaced. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11478824 — an unverified report by a vehicle owner.
Fuel injectors not working check engine lights on. Car has 50,000 miles throwing fault 24BB00, recall for models a year after this one, with an extended warranty. The problem has been confirmed by two dealers and a garage. The car is presently at a BMW repair shop awaiting repair. why not this one?
NHTSA complaint #11478631 — an unverified report by a vehicle owner.
The contact owns a 2016 BMW 535D. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 65,000.
NHTSA complaint #11477184 — an unverified report by a vehicle owner.
My car is experiencing stalling and stuttering issues due to the failed EGR Cooler that's in recall. This part was replaced by BMW 2 years ago with a different recall with the same part. It's unsafe. Sometimes, my car stalls or stutters while driving which poses a huge risk (especially when turning out onto a street where there's traffic coming towards me). This has happened numerous times. I get a notification "Drivetrain Malfunction" when the car's computer detects there is an issue and it seems to correct the stalling issue. The problem is, the car doesn't always do this while I'm driving. This most recently occurred on 7/9/2022 but has happened many times since the recall was issued in 11/2021. I have not been contacted by BMW with an update on this recall since 1/2022.
NHTSA complaint #11473377 — an unverified report by a vehicle owner.
Turbo failure Car lost power on busy highway and defaulted to 15mph. Atlanta BMW evaluated problem and said it would be one week and over $8000 in parts and labor. No warning, all maintained up to date just sudden failure
NHTSA complaint #11453557 — an unverified report by a vehicle owner.
BMW has recalled the HPFP and EGR Cooler but not the EGR valve, which also fails and causes power loss, due to the same issues noted in the other recalls. The EGR valve should be added to the EGR cooler recall. The dealers are hiding behind ambiguity on this point to charge consumers for a common failure that should be covered, for the same reasons the EGR cooler has been recalled.
NHTSA complaint #11443596 — an unverified report by a vehicle owner.
Timing chain failed and caused the vehicle's engine to shut down. This failure occurred while driving at approximately 70 MPH on Rt. 90 in NY state. The car was traveling in the passing lane. The loss of engine power resulted in loss of steering and maneuverability placing the occupants of this vehicle and other vehicles in a very dangerous situation. Vehicle was towed to a BMW dealership in NY, and upon inspection by BMW technicians, concluded the timing chain failure led to the engine failure and shutting down. There was no warning or any indications of the problem prior to it occurring.
NHTSA complaint #11441084 — an unverified report by a vehicle owner.