MY BMW IS A 2008 BMW 535XI THAT WAS MANUFACTURED ON 02/2008. I HAVE HAD AN ISSUE WITH CYLINDER 4 MISFIRING SO I CHANGED ALL 6 SPARK PLUGS AND CYLINDER 4 IGNITION COIL ONLY TO HAVE CYLINDER MISFIRING STILL. I TOOK IT TO A MECHANIC AND THEY CHECKED AND STATED THAT I HAD A BAD IGNITION COIL BECAUSE MY SPARK PLUG AND IGNITION COIL SMELLED LIKE FUEL. MY FRIEND IS A TECH AT A LOCAL BMW DEALERSHIP AND TOLD ME NOT TO REPAIR IT YET BECAUSE BMW HAS ISSUED A RECALL FOR MY VEHICLE WHICH IS A E61 SPORTS WAGON. I WILL PROVIDE THE DOCUMENT THAT SHOWS THAT MY VEHICLE IS UNDER THE AFFECTED VEHICLES. WHEN AT IDLE MY CAR SHAKES. THIS HAS BEEN GOING ON FOR ABOUT A YEAR I JUST NEVER HAD THE MONEY TO FIX IT AND DIDN'T KNOW WHAT THE ISSUES WERE UNTIL NOW. I DON'T KNOW THE EXACT DATE SO I WILL PUT TODAY'S DATE.
NHTSA complaint #11320619 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 BMW 535XI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BMW OF COLUMBIA LOCATED AT (1900 I70 DR. SW, COLUMBIA MO) WHO DIAGNOSED THAT THE ENGINE CYLINDER NUMBER 4 MISFIRE WAS DUE TO DEFECTIVE FUEL INJECTORS. THE FUEL INJECTORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,450.
NHTSA complaint #11319458 — an unverified report by a vehicle owner.
VEHICLE STALLS, HESITATES WHEN DRIVING. MESSAGE ON THE DASH SAYS THAT THE FUEL PUMP IS FAILING, BUT CAN BE DRIVEN WITH DECREASED PERFORMANCE AND TO BRING THE VEHICLE TO BMW. BROUGHT THE CAR TO BMW SERVICE AND THEY TOLD ME THAT THERE WAS A RECALL ON THE FUEL PUMP BUT MY CAR IS NOT COVERED BECAUSE I HAVE 159K MILES ONE THE SAID VEHICLE. UPON FURTHER INVESTIGATION WITH THE SERVICE ADVISOR, (CARLOS - NORWALK BMW), WHO IS POLITE AND HELPFUL, WE FOUND THAT THE CAR HAD ALREADY BEEN SERVICED FOR THREE SAME PROBLEM AT LEAST 3 TIMES. FIRST IS IN 2009 WHEN THEY REPLACED THE HIGH PRESSURE FUEL PUMP. AFTER FOLLOA YEAR 2010, THE SAME PROBLEM OCCURRED. THE DEALERSHIP AGAIN REPLACED THE SAME FUEL PUMP. THEN ON 2013, HAVING THE SAME PROBLEM AGAIN, THE DEALERSHIP REPLACED THE INJECTORS BUT THE PROBLEM IS STILL OCCURRING. THE PROBLEM HAD BEEN ONGOING AND THIS TIME, THEY WILL NOT FIX THE ISSUE BECAUSE THE VEHICLE IS OVER THE 120K MILES. I BELIEVE THAT BMW IS RESPONSIBLE FOR THE PROBLEM THAT THE VEHICLE WAS NEVER PROPERLY FIX IN THE FIRST PLACE. AT LEAST 3 TIMES OF HAVING THE SAME PROBLEM (THAT WAS DOCUMENTED BY BMW), AND STILL NOT RESOLVED! IT IS A GOOD CAR, BUT CAN BE DANGEROUS AND COULD CAUSE AN ACCIDENT. I WILL NOT LET MY WIFE DRIVE IT ANYMORE UNTIL I FEEL IT IS SAFE. PROBLEM IS INTERMITTENT. AT LOW SPEED, IDLING, AND AT HIGHWAY SPEEDS WHICH CAN BE REALLY SCARY. I HOPE THEY WILL TAKE RESPONSIBILITY AND ACTUALLY FIND AND FIX THE ISSUE.
NHTSA complaint #11221741 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE HIGHWAY AND LOCAL STREETS THE CAR SUDDENLY LOSES POWER AND CUTS OFF GIVING A FUEL PUMP MALFUNCTION. I HAD THE HIGH PRESSURE FUEL PUMP REPLACED AND THE PROBLEM STILL EXISTS. THIS HAS PUT MY WHOLE FAMILY IN DANGER BECAUSE IT HAS HAPPENED ON THE HIGHWAY AT SPEEDS IN EXCESS OF 50 MPH. THE CAR JUST SUDDENLY SHUT DOWN.
NHTSA complaint #11114710 — an unverified report by a vehicle owner.
MECHANICAL INSPECTION REVEALED A CRACK IN INTAKE MANIFOLD. THIS DEFECT MANIFESTS ITSELF WITH DIFFICULTY STARTING THE ENGINE DURING COLD STARTS,HESITATION WHEN APPLYING THE GAS PEDAL FOR RAPID ACCELERATION ON HIGHWAY ROADS. THERE IS ALSO A ROUGH IDLE
NHTSA complaint #11043376 — an unverified report by a vehicle owner.
IT HAS ACCELERATION ISSUES ALL OF THE TIME. DOES NOT ACCELERATE AS IT SHOULD, INSTEAD IT JERKS. WHEN AT A STOP SIGN OR LIGHT AND LOOKING TO ACCELERATE IT WOULD JERK MAKING IT UNSAFE. I HAVE ALMOST HIT MULTIPLE VEHICLE ECAUSE OF THIS.
NHTSA complaint #11035341 — an unverified report by a vehicle owner.
I WAS DRIVING MY BMW 535 XI ON INTERSTATE HIGHWAY. ALL OF A SUDDEN CARS GAVE A MESSAGE OF "DRIVETRAIN MALFUNCTION: CONTACT YOUR SERVICE CENTRE". AFTER THAT CAR'S POWER REDUCED. AFTER THAT WHENEVER I APPLY BRAKE, THE CAR IGNITION STOPPED AND CAR PUTS ITSELF IN NEUTRAL. I HAD TO START THE CAR AROUND 8 TIMES TO REACH HOME SAFELY. AFTER THAT I TOWED THE CAR TO NEARBY BMW SERVICE. BMW DEALERSHIP TOLD ME THAT MY CAR'S HIGH PRESSURE FUEL PUMP IS NOT WORKING. THIS IS TRAUMATIC EXPERIENCE AS I WAS ON INTERSTATE AND SUDDEN STALLING ON INTERSTATE COULD HAVE BEEN FATAL FOR ME AS WELL AS MY PASSENGER.
NHTSA complaint #11034369 — an unverified report by a vehicle owner.
I HAVE AN OPEN RECALL CAMPAIGN WITH MY VEHICLE'S IN TANK FUEL PUMP. IT IS BEEN A NINE MONTHS SINCE THE RECALL WAS INITIAL IDENTIFIED AND MY VEHICLE HAS NOT BEEN FIXED BY BMW. I CALLED THEM UP AND BROUGHT THE VEHICLE TO THE DEALERSHIP BUT HAVE TO BRING BACK THE VEHICLE UN-REPAIR DUE TO THE FACT THAT THEY DON'T WANT TO FIX IT AND WITH EXCUSE OF PART IS NOT AVAILABLE. WHEN I CALL THE BMW CUSTOMER RELATION DEPARTMENT LAST WEEK JUNE 14, THEY SAID THE SAME THING AGAIN "WAIT, AND CALL US BACK BUT NO DEFINITE SOLUTION". WE NEED A REAL ENFORCEMENT CAR MANUFACTURE ON THE TIMELINE THE RECALL MUST BE REMEDIATE WHEN THE RECALL WAS INITIALLY IDENTIFIED, OTHERWISE CONSUMER WITH RECALL VEHICLE DOESN'T HAVE A PEACE OF MIND WHEN DRIVING A DEFECTIVE VEHICLE
NHTSA complaint #11000701 — an unverified report by a vehicle owner.
2010 BMW 535XI, CAUGHT FIRE IN ENGINE COMPARTMENT RESULTING IN TOTAL LOSS OF VEHICLE. VEHICLE HAS ONLY BEEN MAINTAINED AT BMW DEALERSHIP, AND CURRENT ON ALL INSPECTIONS, REPAIRS, AND MAINTENANCE. FIRE OCCURRED IN DUNCAN DOUGHNUTS DRIVE THROUGH, SLIGHT SMELL OF SMOKE WHILE AT DRIVE THROUGH LINE. WHILE RECEIVING FOOD AT WINDOW LESS THAN A MINUTE OR TWO LATER, AND WHILE IN PARK. FLAMES SHOT THROUGH HOOD AT MIDDLE OF ENGINE COMPARTMENT BY WINDSHIELD AND REAR 1/3 OF THE MIDDLE OF THE HOOD WITH INTENSE SMOKE. IMMEDIATEL REACTION WAS TO PUT IN DRIVE AND MOVED FOREWORD TO GET AWAY FROM BUILDING TO GET OUT OF DOOR AS ENGINE DIED, WE SCRAMBLED OUT OF VEHICLE. 2 EMPLOYEES IMMEDIATELY ASSISTED WITH FIRE EXTINGUISHERS, BUT ENGINE COMPARTMENT QUICKLY ENGULFED 1ST IN THE MIDDLE HOOD THEN LEFT HOOD AND EVENTUALLY THROUGH THE WHEELWELL. I HAVE ALL SERVICE RECORDS, AND HAVE HAD ALL REQUIRED REPAIRS, RECALLS AND MAINTENANCE PERFORMED EXCLUSIVELY AT BMW DEALERSHIP. THIS VEHICLE SHOULD NOT JUST CATCH FIRE AND BURN FOR NO APPARENT REASON AND WITHOUT AND WARNING LIGHTS OR INDICATORS. CLEARLY A SAFETY ISSUE HERE THAT REQUIRES FURTHER INVESTIGATION. I'M REALLY LUCKY THERE WERE NO INJURIES AND THAT THE CAR WAS STATIONARY AND NOT IN MY GARAGE, OR GOING DOWN THE HIGHWAY. GLAD THAT I WAS ABLE TO GET THE VEHICLE TO ROLL AWAY FROM THE BUILDING FAR ENOUGH TO PREVENT IT FROM CATCHING ON FIRE ALSO AND CAUSING ADDITIONAL PROPERTY DAMAGE. THIS 2010 BMW 535XI HAS ADMITTEDLY BEEN A FREQUENT FLIER AT THE BMW DEALERSHIP. IT HAS HAD THE VALVE COVERS REPLACED, CV JOINT REPLACED, , VANOS SOLENOID VALVES REPLACED, SHAFT SEAL REPLACED, REAR DIFFERENTIAL REPLACED, COOLANT PUMP REPLACED, OIL FILTER HOUSING REPLACED, FUEL INJECTORS REPLACED TWICE, BULB HOLDERS REPLACED, SIDE LIGHTS REPLACED, REPROGRAMMED ECT.
NHTSA complaint #10985883 — an unverified report by a vehicle owner.
ON THURSDAY MARCH 30TH I DROPPED THE CAR OFF WITH BRINSFIELD AUTO IN GREENSBORO, NC BECAUSE MY CHECK ENGINE LIGHT CAME ON. ON APRIL 6TH I PICKED IT UP WITH COMPLETED REPAIRS OF A CLEANED #5 FUEL INJECTOR THAT WAS DIAGNOSED AS RUNNING RICH BUT AFTER BEING CLEANED WAS RUNNING CORRECTLY AND CHECK ENGINE LIGHT WAS NO LONGER AN INDICATOR. ON APRIL 8TH I WAS DRIVING IN GASTONIA, NC AND THE CAR BEGAN SMOKING AND SHUDDERING TO THE POINT IT WAS NOT DRIVABLE. I PULLED INTO A CAR DEALERSHIP THAT WAS CLOSED BECAUSE IT WAS AFTER HOURS AND PARKED THE CAR. MY SON AND I GOT OUT OF THE CAR AND NOTICED A VERY CLEAR ODOR OF GAS. THERE WAS A COUPLE DRIVING THROUGH THE DEALERSHIP LOT WHO STOPPED AND ALSO NOTICED THE ODOR AND AGREED IT WAS INDEED FUEL AND I SHOULD NOT DRIVE THE CAR. IT WAS TOWED BACK TO BRINSFIELD AUTO WHERE IT WAS DISCOVERED THAT THE #5 FUEL INJECTOR WAS LOCKED IN THE OPEN POSITION AND SHOOTING STRAIGHT FUEL THROUGH THE ENGINE AND OUT THE EXHAUST PIPE. THIS COULD HAVE CAUSE A FIRE HAD I NOT NOTICED.
NHTSA complaint #10972012 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BMW 535XI. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE DEALER DIAGNOSED THAT THE INTAKE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
NHTSA complaint #10960288 — an unverified report by a vehicle owner.
WHILE TRAVELING IN THE MIDST OF TRAFFIC ON BUSY ROADWAY THE FUEL PUMP STOPPED OPERATING(ON-BOARD COMPUTER DISPLAY). I RECEIVED A MESSAGE INDICATING THE VEHICLE WOULD CONTINUE TO OPERATE BUT SHOULD BE CHECKED. I MANAGED TO STEER THE VEHICLE FROM THE MAIN ROADWAY BEFORE THE POWER STEERING CEASED TO OPERATE. THIS IS THE THIRD INCIDENT IN WHICH THE FUEL PUMP FAILURE OCCURRED. A PREVIOUS REPOST WAS MADE TO THE NHTSA #(10938620). A SAFETY RECALL WAS ACTIVATED FOR SEVERAL VEHICLE WITH THE SAME HIGH PRESSURE FUEL PUMP, BUT MY VIN IS NOT LISTED IN THE DATABASE. I FEAR FOR MY LIFE AND FOR THE LIVES OF OTHERS THAT COULD BE LINKED TO THE POTENTIAL TRAGEDY THAT MAY OCCUR. TODAY MY VEHICLE WAS TOWED TO A BMW SERVICE CENTER FOR ASSESSMENT. OF COURSE THE WARRANTY HAS EXPIRED AND I AM WAITING FOR AN OUTCOME AND FEEL VULNERABLE. I FEAR THAT I WILL BE STUCK WITH THE EXCESSIVE EXPENSE OF RESOLVING THE ISSUE OR THE RISK OF LOSING MY LIFE.
NHTSA complaint #10944420 — an unverified report by a vehicle owner.
TWO TIMES IN THE PAST FIVE DAYS MY 2010 BMW 535XI HAS SHUT DOWN. EACH TIME IT HAS MALFUNCTIONED(12/24/16 AND 12/29/16), THE AUTOMATIC DOWNSHIFT ACTIVATED). ONCE WHILE TRAVELING UP A HILL AT APPROXIMATELY 35 MILES PER HOUR AND ONCE WHILE TRAVELING IN EXCESS OF 55 MILES PER HOUR ON A VERY BUSY HIGHWAY. I WAS NOT ABLE TO RESTART THE VEHICLE AND HAD THE VEHICLE TOLLED TO A LOCAL GARAGE. SHORTLY AFTER ARRIVING THE TOW OPERATOR STARTED THE VEHICLE. IT STARTED WITHOUT HESITATION A SECOND TIME. I LEFT THE VEHICLE AT THE REPAIR SHOP AND PICKED IT UP FOUR DAYS LATER. IT HAS STARTED AND OPERATED AS BEFORE UNTIL DAY FIVE WHEN I WAS TRAVELING UPHILL AND IT INITIATED A DOWNSHIFT AND STOPPED OPERATING. EACH TIME THE FUEL PUMP FAILURE INDICATOR CAME ON. IT IS A SCARY FEELING, ESPECIALLY SINCE EACH TIME I WAS IN THE MIDST OF OTHER VEHICLES.
NHTSA complaint #10938620 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 BMW 535XI. WHILE OPERATING THE VEHICLE IN STOP AND GO TRAFFIC, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000.
NHTSA complaint #10924198 — an unverified report by a vehicle owner.
MY CAR IS A 2011 BMW 535 I X DRIVE, HAS 68,000 MILES. I BOUGHT IT NEW ON 10/19/2011 ON FRIDAY 10/21/2016 MY CAR STALLED AND WOULDN'T START WHILE DRIVING IN THE MIDDLE OF A MAIN HIGH TRAFFIC BUSY ROAD IN RUSH HOUR. LUCKILY, I DIDN'T HAVE A CRASH AND I CALLED BMW ROADSIDE ASSISTANCE, THEY SAID "THIS SERVICE IS NO LONGER AVAILABLE" TO ME. I CALLED MY INSURANCE ROADSIDE ASSISTANCE AND THEY TOWED THE CAR TO THE NEAREST BMW DEALER (WHERE I BOUGHT IT FROM). THE DEALER SERVICE DEPT. SAID THAT THE CAR WAS ON EMPTY (NO GAS) EVEN THOUGH THE FUEL SENSOR LIGHT DIDN'T COME ON AND IT SHOWED 70 MILES LEFT TO EMPTY. AFTER RESEARCHING BMW RECALLS I FOUND THIS PROBLEM WAS RECALLED FOR 2010 AND 2011 5 SERIES. I NEVER RECEIVED A RECALL LETTER. DEALER SERVICE DIDN'T BELIEVE ME FIRST AND SAID THAT I DROVE IT ON EMPTY AND JUST NEEDED GAS AND WANTED ME TO PICK IT UP AFTER THEY PUT IN 3 GALLONS OF GAS. I INSISTED THAT THAT WHAT HAPPENED, THE SENSOR LIGHT DIDN'T COME ON AND IT SHOWED 70 MILES LEFT. THEY WERE NOT AWARE OF THE PROBLEM OR THE RECALL. THE CAR IS STILL THERE AND THEY GAVE ME A SMALL CHEAP LOANER CAR WHICH I HAVE NOW. THIS COULD BE A MAJOR SAFETY HAZARD AND SHOULD BE TAKEN SERIOUSLY, NOT JUST ADD GAS AND GO. THANKS, REPORT RECEIPT DATE: JUL 22, 2010 NHTSA CAMPAIGN NUMBER: 10V331000 COMPONENT(S): FUEL SYSTEM, OTHER MAKES/MODELS/MODEL YEARS: BMW/5-SERIES/2010-2011 BMW/5-SERIES GRAN TURISMO/2010-2011 NHTSA CAMPAIGN NUMBER: 10V-331 MFG'S REPORT DATE: JULY 21, 2010 COMPONENTS: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 6,080 SUMMARY: BMW IS RECALLING CERTAIN 2010 AND 2011 5-SERIES AND 5-SERIES GRAN TURISMO PASSENGER VEHICLES MANUFACTURED FROM JANUARY 12 THROUGH JULY 1, 2010. THE VEHICLE'S FUEL LEVEL SENSOR WITHIN THE FUEL TANK CAN BECOME WEDGED AGAINST THE TANK.
NHTSA complaint #10918658 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 BMW 535XI. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND OVERHEATED. IN ADDITION "PLEASE SHUT ENGINE OFF DUE TO OVERHEATING " WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10906002 — an unverified report by a vehicle owner.
2010 BMW 535 XI. CONSUMER WRITES IN REGARDS TO VEHICLE MANUFACTURER AGREEMENT TO COVER COST OF SPARK PLUGS REPLACEMENT UNDER EXTENDED WARRANTY BUT DENIES COVERAGE FOR FAULTY LOW PRESSURE FUEL SENSOR. *SMD
NHTSA complaint #10887315 — an unverified report by a vehicle owner.
I RECENTLY PURCHASED A 2008 BMW 535XI AND HAVE HAD IT FOR ABOUT A WEEK OR SO. IT HAS SPENT MORE TIME IN THE SHOP THAN ON THE ROAD DUE TO FUEL INJECTORS CAUSING MISFIRES AND NOW THE HIGH PRESSURE FUEL PUMP HAS GONE OUT. I RECENTLY FOUND OUT ALSO THAT THIS IS A COMMON ISSUE WITH BMW AND THEY ARE PRETENDING THAT THE FUEL PUMP MALFUNCTION IN 3 & 5 SERIES ISN'T THEIR FAULT. I CHECKED THE CARFAX ON THE VEHICLE BEFORE BUYING IT AND IT WAS SERVICED REGULARLY AT A BMW DEALERSHIP. AFTER FURTHER RESEARCH I ALSO HAVE FOUND OUT THAT THE DEALERSHIP TOTALLY IGNORED THE RECALLS AND SCREWED OVER THE FIRST OWNER. BMW NEEDS TO TAKE FULL RESPONSIBILITY FOR SELLING CARS WITH KNOWN DEFECTIVE PARTS. I HAVE TO DROP $3800 TO FIX THE PROBLEMS THAT THE FUEL PUMP HAS CAUSED. THE CAR WON'T EVEN START NOW.
NHTSA complaint #10863569 — an unverified report by a vehicle owner.
FUEL INJECTORS FAILED AT 51000 MILES CASUING LOSS OF ENGINE POWER RANDOMLY WITHOUT WARNING EXTREMELY DANGEROUS WHILE ON THE HIGHWAY. TECHNICIAN STATES I NEED ALL SIX INJECTORS REPLACED.
NHTSA complaint #10809874 — an unverified report by a vehicle owner.