51 of the 343 complaints filed about the BMW X3 SAV are about the seats — 15% of everything owners reported. The worst model year for it is 2007.
51
Complaints
15%
Share of all complaints
0
Crashes
19
Fires
SEATS
RECEIVED A SAFETY RECALL NOTICE IN OCTOBER 2017 AND BMW HAS YET TO HAVE A REMEDY/SOLVE FOR THE ISSUE. WE ARE OVER 6 MONTHS SINCE THE RECALL AND THIS IS FAR PAST A REASONABLE AMOUNT OF TIME TO ADDRESS A SAFETY ISSUE.
NHTSA complaint #11096943 — an unverified report by a vehicle owner.
SEATS
I HAVE 2 DANGEROUS RECALLS. ONE-NO ONE CAN SIT IN THE PASSENGER SEAT BECAUSE THE AIR BAGS MAY NOT DEPLOY AND THE SECOND, MY ENGINE CAN BE ON FIRE DUE TO A PVC VALVE. BMW HAS NO REMEDIES AND IT HAS BEEN OVER 4 MONTHS, THIS IS UNACCEPTABLE. SOMEONE HAS TO PUT THE PRESSURE ON BMW TO GET THIS FIXED IMMEDIATELY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11082069 — an unverified report by a vehicle owner.
SEATS
TAKATA RECALL - MY VEHICLE HAS A RECALL AND NO ONE HAS A REMEDY FOR IT. NOT THE DEALER, MANUFACTURER OR TAKATA. THE ISSUE IS THAT I NEED MY CAR AND THE FRONT SEAT PASSENGER AIRBAG SENSOR IS NOT WORKING PROPERLY. I HAVE RECEIVED DOCUMENTATION FROM TAKATA AND BMW THAT THERE CURRENTLY IS NO REMEDY. MY QUESTION IS SINCE I AM STILL DRIVING MY CAR, IF I WERE IN AN ACCIDENT, IS THE LIABILITY OF MY PASSENGER MY RESPONSIBILITY? I CANNOT LET THE CAR SIT PARKED UNTIL A REMEDY IS AVAILABLE AS THIS WOULD RUIN THE CARS ENGINE. BMW AND TAKATA HAVE NO REMEDY AND HAVE GIVEN NO ETA WHEN ONE WOULD BECOME AVAILABLE. BMW WILL NOT GIVE ME A LOANER UNTIL THIS REMEDY IS FIXED. SO FOR NOW I AM WITHOUT A CAR, WHICH IS UNFAIR AS I STILL HAVE TO PAY FOR INSURANCE AND REGISTRATION.
NHTSA complaint #11073937 — an unverified report by a vehicle owner.
SEATS
TL* THE CONTACT OWNS A 2007 BMW X3. WHEN THE VEHICLE WAS WARMING UP, THE CONTACT STEPPED AWAY FOR A FEW MINUTES. UPON RETURNING, THE INTERIOR WAS FILLED WITH SMOKE. THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT WAS BURNING. THE CONTACT TURNED THE ENGINE OFF AND WAITED FOR THE SEAT TO COOL DOWN. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC WIRING FOR THE SEAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #10984819 — an unverified report by a vehicle owner.
SEATS
2007 BMW X3 WITH JUST UNDER 80,000 MILES. THE DRIVER SIDE SEAT BOTTOM BURNED THROUGH THE UPHOLSTERY AND BURNED THE THIGH OF THE DRIVER WHILE THE SEAT HEATER WAS IN USE APPROXIMATELY FIVE MINUTES INTO THE DRIVE ON PAVED CITY STREETS. IT WAS IMMEDIATELY TURNED OFF BEFORE THE UPHOLSTERY ACTUALLY CAUGHT FIRE.
NHTSA complaint #10954297 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2007 BMW X3 SAV. AFTER A SEAT WARMER WAS ACTIVATED, THE HEAT GENERATED BECAME SO INTENSE THAT IT BURNED A HOLE IN THE SEAT, AS WELL AS THE CONTACT'S JACKET AND JEANS. THERE WERE NO INJURIES. THE CONTACT WAS ALTERED TO THE FAILURE DUE TO A BURNING ODOR. THE FAILURE OCCURRED WITHOUT WARNING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY HEATING ELEMENT AND THE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
NHTSA complaint #10948899 — an unverified report by a vehicle owner.
SEATS
VEHICLES HAVE BEEN EQUIPPED WITH LOWER ANCHOR BARS FOR USE IN ATTACHING CHILD RESTRAINT SYSTEMS WHICH, IF SPECIFICALLY USED WITH EUROPEAN-ISOFIX-TYPE RIGID-STYLE CONNECTOR CHILD RESTRAINT SYSTEMS, COULD BECOME DAMAGED DURING VEHICLE OPERATION. IF THE LOWER ANCHOR BAR(S) BECOME DAMAGED DURING VEHICLE OPERATION, THIS WOULD INCREASE THE RISK OF INJURY TO A CHILD IN A CHILD RESTRAINT SYSTEM ATTACHED TO THE LOWER ANCHOR BARS IN A CRASH. A REINFORCING BRACKET WILL BE WELDED TO THE LOWER ANCHOR BARS AND THE VEHICLE BODY.
NHTSA complaint #10946280 — an unverified report by a vehicle owner.
SEATS
NHTSA INVESTIGATIONS PE07045 AND EA08001 DETERMINED MICRO-CRACKS COULD DEVELOP IN THE SIDE FLANKS OF THE FRONT OCCUPANCY SENSOR MAT CAUSING A BROKEN CIRCUIT AND DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT. WHEN BOTH OF THE LIGHTS ARE ILLUMINATED, THE PASSENGER FRONTAL AIR BAG WILL NOT DEPLOY IN A FRONTAL CRASH. NHTSA RECALL CAMPAIGN NUMBER 08V384000 WAS ISSUED HOWEVER ONLY COVERS MODEL YEARS 2004-2006 OF THE BMW X3 SAV. REQUEST NHTSA CONDUCT FURTHER INVESTIGATIONS TO EXPAND THE EXISTING RECALL TO COVER ALL 2004-2009 MODEL YEARS OF THE FIRST GENERATION BMW X3 SAV WHICH MANY OWNERS ONLINE CAN CONCUR EXHIBIT THE SAME SYMPTOMS OF THIS SERIOUS MANUFACTURING DEFECT THAT POSES A SEVERE SAFETY RISK.
NHTSA complaint #10927446 — an unverified report by a vehicle owner.
SEATS
IN COOL CLIMATE ON NOVEMBER 1, 2016. TURN ON MY HEAT SEAT, THEN I SMELLED SOMETHING BURNED, THEN I FELT SHARP BURN ON LEFT BUTT CHEEK. THEN I KNEW SOMETHING WRONG WITH HEAT I TURNED OFF, , ON NOVEMBER 7, 2016, I TRIED AGAIN,,, BURNING SMELL IS SO BAD, THE HEAT STILL BURNED ALMOST THROUGH OUT SIDE LAYER OF SEAT
NHTSA complaint #10926115 — an unverified report by a vehicle owner.
SEATS
HEATED DRIVERS SEAT STARTED TO BURN ME LEFT SIDE OF SEAT. BURNING SMELL. I SHUT IT OFF, BUT IT LOOKS LIKE IT WOULD HAVE CONTINUED TO BURN THROUGH SEAT IF I HAD NOT. CAN FEEL THE WIRE THROUGH THE LEATHER SEAT. CALLED BMW AND THEY SAID THEY WOULD "HELP" WITH THE COST OF REPAIR, BUT I HAVE TO PAY A DIAGNOSTIC FEE FIRST. WILL TAKE THIS TO ME REGULAR MECHANIC FIRST.
NHTSA complaint #10919827 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2007 BWM X3 SAV. WHILE DRIVING, THE SEAT WARMER WAS ACTIVATED. THE CONTACT FELT A STING AND SMELLED AN ABNORMAL ODOR. THE CONTACT NOTICED A HOLE IN THE SEAT. THE CONTACT BELIEVED THERE WAS A SHORT IN THE SEAT WARMER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 146,000.
NHTSA complaint #10899203 — an unverified report by a vehicle owner.
SEATS
A WARNING CODE IS TRIGGERED THAT AFFECTS THE OPERATION OF THE AIRBAG. THE WARNING CODE IS PASSENGER SEAT OCCUPANCY SENSOR. THE AIRBAG LIGHT IN THE DASH FLASHES ON AND OFF RANDOMLY WHETHER THERE IS SOMEONE IN THE SEAT OR NOT. IT DOES NOT MATTER WHETHER THE PASSENGER SIDE SEAT BELT IS FASTENED OR NOT. BMW HAS A RECALL FOR EARLIER YEARS OF THIS SAME PROBLEM ON THIS VEHICLE, BUT NOT FOR THIS YEAR WHICH ALSO HAS QUITE A FEW OF THESE FAILURES. OBVIOUSLY THEY HAVE NOT FIXED THIS PROBLEM AND NEED TO RECALL ALL VEHICLES WITH SIMILAR OCCUPANCY SEAT SENSORS THAT AFFECT THE AIRBAG.
NHTSA complaint #10853832 — an unverified report by a vehicle owner.
SEATS
WHILE DRIVING I TURNED ON DRIVER SEAT HEATER. IT SMELLED LIKE IT WAS BURNING SO I TURNED IT OFF. I TOOK IT TO THE SHOP AND THEY SAID THAT SOMETIMES IT BURNS A HOLE IN THE SEAT. I TURNED MINE OFF BEFORE IT COULD DO THAT. THEY UNHOOKED IT SO THAT I CAN'T ACCIDENTALLY TURN IT ON.
NHTSA complaint #10853148 — an unverified report by a vehicle owner.
SEATS
BMW X3 HEATED SEAT BURNED HOLE THROUGH SEAT. IF HEATED SEAT IS TURNED ON, VISIBLE SPARKS OR FIRE WILL COME THROUGH HOLE. HOLE IS DIRECTLY BELOW DRIVER'S LEFT THIGH. BMW HAS ISSUED A RECALL FOR OTHER MODELS, BUT NOT THE X3. THE X3 IS SUSCEPTIBLE TO THE SAME ISSUE.
NHTSA complaint #10852535 — an unverified report by a vehicle owner.
SEATS
MY PASSENGER SEATS SEATBELT LIGHT COMES ON AND AIRBAG LIGHT COMES ON WHEN THERE IS JUST A PURSE IN THE SEAT. IT BEEPS OVER AND OVER UNTIL YOU CLICK THE SEATBELT WHEN NO ONE IS IN IT. I KNOW THAT IT FEELS WEIGHT. BUT IT'S SUPPOSED TO BE AROUND 45 LBS. NOT 10LBS. I WILL KEEP A WATCH ON THIS TO SEE IF ITS HAVING AIRBAG ISSUES WITH A ADULT SITTING IN IT. JUST LIKE THE RECALL ON THE DRIVERS SIDE AS WELL, ALREADY .WHAT HAPPENS IF SOMETHING HAPPENS BEFORE THE NEW PARTS ARE OUT TO FIX THIS RECALL?? LITTLE TO LATE.
NHTSA complaint #10852317 — an unverified report by a vehicle owner.
SEATS
MY DRIVERS SIDE SEAT HAS MANY TIMES STARTED OVER HEATING AND YOU CAN SMELL THE ELECTRICAL BURNING. GETS REAL HOT. I HAVE HAD TO TURN IT OFF IT GETS SO HOT AND I ALWAYS AM LOOKING FOR ELECTRICAL FIRE WHEN I SMELL IT. ITS REAL STRONG. THIS IS DANGEROUS, COULD START A FIRE WHILE MY CAR IS WARMING UP IN THE SNOWY WINTERS. WHAT IF THIS CAUGHT FIRE UNDER ME AND BURNT MY LEGS OR BODY BEFORE I COULD GET PULLED OVER. REGARDLESS ITS FAULTY AND DANGEROUS.
NHTSA complaint #10852313 — an unverified report by a vehicle owner.
SEATS
THERE IS AN ACTIVE RECALL CAMPAIGN 08V-384 FOR DEFECTIVE FRONT PASSENGER AIRBAGS THAT WILL NOT DEPLOY AND PROTECT THE PASSENGER OCCUPANT IN THE EVENT OF A SEVERE ACCIDENT. THE ACTIVE RECALL CAMPAIGN WHICH IS EXTENDED FOR 10 YEARS ONLY COVERS MODEL YEARS 2004-2006 OF THE BMW X3 DESPITE THE FIRST GENERATION OF THE VEHICLE BEING PRODUCED FROM 2003 - 2010 AND VEHICLES FROM ALL OTHER YEARS EXHIBITING THE SAME SYMPTOMS. FOR INSTANCE MY OWN VEHICLE IS MODEL YEAR 2009 AND EXHIBITS ALL SYMPTOMS OF THE AIR BAG ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN NOTICE HOWEVER I HAVE NO MATTER OF RECOURSE AND HAVE BEEN UNABLE TO PETITION THE DEALERSHIP OR BMW NORTH AMERICA LLC TO REMEDY THE ISSUE AS THEY HAVE REFUSED CITING THE RECALL CAMPAIGN MAKES THEM LIABLE ONLY FOR THOSE SPECIFIC MODEL YEARS WHICH IS RIDICULOUS SINCE THIS IS A SERIOUS SAFETY ISSUE AND IS NOT RECEIVING AS MUCH ATTENTION DUE TO THE MASSIVE TAKATA RECALL. I WOULD LIKE TO PETITION THE NHTSA TO HAVE BMW EXPAND THE AIRBAG RECALL CAMPAIGN TO COVER ADDITIONAL MODEL YEARS OF THE SAME PRODUCTION GENERATION OF THE X3.
NHTSA complaint #10822097 — an unverified report by a vehicle owner.
SEATS
DUE TO COLD WEATHER, ENGAGED THE DRIVER SIDE SEAT HEATER. NOTICED A SHARP PAIN IN MY LEG AND THEN BEGAN TO SMELL AND SEE SMOKE. FORTUNEATLY, I WAS QUICKLY ABLE TO REALIZE THE SEAT HEATER APPEARED TO HAVE A SHORT IN IT, AND TURNED OFF BEFORE BURNING THROUGH THE LEATHER AND SETTING MY CLOTHS ON FIRE. I WILL BE CONTACTING MY LOCAL BMW DEALERSHIP TO SEE WHAT, IF ANYTHING THEY ARE WILL TO DO. I FEEL THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIUOSLY HURT OR KILLED. THE ENGINE WAS IDLING WHEN SEAT HEATER WAS ON. I WAS BACKING OUT OF DRIVEWAY AND DRIVING DOWN STREET WHEN I NOTICED. IF I WOULD HAVE HAD SEAT HEATER ON AND THEN STEPPED AWAY FROM VEHICLE AS IT WAS WARMIMG UP, I AM CONFIDENT THE DRIVER SEAT WOULD HAVE CAUGHT ON FIRE OR AT LEAST SEVERLY DAMAGED IT.
NHTSA complaint #10821939 — an unverified report by a vehicle owner.
SEATS
WHILE DRIVING LESS THAN 5 MINUTES WITH DRIVER SEAT HEATER ON, SMELLED ELECTRICAL SMELL, FELT PAIN IN LEG, THEN FELT SHOCK/BURN. NOT SURE WHICH. TURNED OFF SEAT HEATER. ELECTRICAL SMELL COMES AND GOES. SMALL BURN HOLE IN SEAT. NOT ABLE TO USE SEAT HEATER ANYMORE.
NHTSA complaint #10821479 — an unverified report by a vehicle owner.
SEATS
WHILE DRIVING MY X3 AT INTERSTATE SPEEDS, I ACTIVATED THE DRIVER SIDE SEAT HEATER. APPROXIMATELY TWO TO THREE MINUTES LATER, MY UPPER LEG BEGAN FEELING VERY HOT AND IT STARTED SMELLING LIKE SOMETHING WAS BURNING. I LOWERED THE SEAT HEATER TEMPERATURE FROM THE HOTTEST SETTING TO THE LOWEST/COOLEST SETTING, AND THE TEMPERATURE REMAINED THE SAME - WAS EXTREMELY HOT. A SHORT TIME LATER, I ALSO SAW SMOKE. WHEN I WAS ABLE TO PULL OVER, I SAW A HOLE ON THE SEAT WHERE THE SEAT HEATER HAD BURNED THROUGH. IT HAD ALSO BURNED THROUGH THE COAT I WAS WEARING CREATING A HOLE. CALLED THE BMW DEALERSHIP TO SEE IF THEY WOULD REPAIR AND/OR REPLACE THE SEAT HEATER AND SEAT, AND THEY REFUSED SAYING THEY WOULD NOT PAY FOR THE REPAIR SINCE THERE WAS NOT A RECALL FOR THIS DEFECT. CALLED BMW NA AND RECEIVED A SIMILAR RESPONSE.
NHTSA complaint #10818344 — an unverified report by a vehicle owner.