18 of the
111 complaints about the 2024 BMW X7 are about the
driver-assist systems — 16% of everything
reported for this model year.
D
18
Complaints
2
Crashes
0
Fires
0
Injuries
Exactly what failed
Automatic Emergency Braking
844.4%
Warnings
422.2%
Warnings
211.1%
Rearview System Braking
211.1%
Adaptive Cruise Control
15.6%
Warning
15.6%
What owners said
Filed with NHTSA, in their own words.
Grand Rapids, MI
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was told this car has rear cross traffic warning when I ordered it from our local BMW dealer. After several "close calls" in parking lots, I took it into the dealer because it doesn't work like any of our other vehicles (Mercedes). I was told by the dealer that you have to be actively backing up and the car has to be immediately behind you in a very close proximity to the car before it will even alert you. There doesn't seem any active braking either. When you do a search on this issue with BMW's, it is a very common complaint of BMW owners. I believe this is a major safety issue with the feature that BMW claims.
NHTSA complaint #11738260 — an unverified report by a vehicle owner.
After starting car, car went into Power Failure mode, warning to immediately stop car, car continued driving, but eventually engaged parking mode and wouldn’t go back into drive mode until I turned it off and back on again.
NHTSA complaint #11704909 — an unverified report by a vehicle owner.
Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.
NHTSA complaint #11685013 — an unverified report by a vehicle owner.
SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an authorized BMW center which should take about two to three hours. RECALL STATUS: Recall INCOMPLETE. Remedy not yet available This recall was issued on February 12, 2024, more than a year ago and the manufacturer has informed that the parts to fix this issue is on backorder. This is a safety issue.
NHTSA complaint #11682276 — an unverified report by a vehicle owner.
Charlotet, NC
LANE DEPARTURE: WARNING
Car presents the forward collision mitigation and lane departure warning are inoperable. Errors popped up 10-20 times while driving a short distance. These are repeat errors that BMW has not fixed. As i drove the car kept alerting me that the systems were offline. They would come back online and go back offline as i drove. Car has been to dealership around 8-9 times and BMW says there is adamant that nothing is wrong with the car even though this error has been happening since I have had the car at around 1000 miles. Currently at ~13k miles now.
NHTSA complaint #11644063 — an unverified report by a vehicle owner.
Charlotet, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Car presents the forward collision mitigation and lane departure warning are inoperable. Errors popped up 10-20 times while driving a short distance. These are repeat errors that BMW has not fixed. As i drove the car kept alerting me that the systems were offline. They would come back online and go back offline as i drove. Car has been to dealership around 8-9 times and BMW says there is adamant that nothing is wrong with the car even though this error has been happening since I have had the car at around 1000 miles. Currently at ~13k miles now.
NHTSA complaint #11644063 — an unverified report by a vehicle owner.
Charlotte, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.
NHTSA complaint #11643304 — an unverified report by a vehicle owner.
Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.
NHTSA complaint #11643304 — an unverified report by a vehicle owner.
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
NHTSA complaint #11635796 — an unverified report by a vehicle owner.
This BMW X7 car has had a recall, with no resolution on it since Feb of 2024. I purchased my car in July 2024 and the dealer never once mentioned this to me. This is a serious issue and I do not think this was good business. It's also terrifying to think the brakes on such a heavy and fast vehicle can lock up. This is unacceptable. The cars should be taken back by dealers immediately and owners offered new vehicles which are not part of the recall that are safe.
NHTSA complaint #11614267 — an unverified report by a vehicle owner.
Wexford, PA
FORWARD COLLISION AVOIDANCE: WARNINGS
Received warning message on center console. The message stated that Driver Assistance permanently restricted. This is message has appeared several times but disappears without provided a code or tripping a warning lamp.
NHTSA complaint #11612372 — an unverified report by a vehicle owner.
Received warning message on center console. The message stated that Driver Assistance permanently restricted. This is message has appeared several times but disappears without provided a code or tripping a warning lamp.
NHTSA complaint #11612372 — an unverified report by a vehicle owner.
Collision warning failed. Automatic emergency braking failed. Unknown if brakes were delayed or had issue stopping. I rear ended the car the in front of me, going from a stop while attempting to make a right hand turn. There were no system warnings or emergency braking applied although the car is equipped with those and many more safety features. During the accident the air bags were not deployed. So the impact was not severe but caused a combined $10,000 plus in cosmetic damage to both vehicles.
NHTSA complaint #11589512 — an unverified report by a vehicle owner.
Wexford, PACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
Collision warning failed. Automatic emergency braking failed. Unknown if brakes were delayed or had issue stopping. I rear ended the car the in front of me, going from a stop while attempting to make a right hand turn. There were no system warnings or emergency braking applied although the car is equipped with those and many more safety features. During the accident the air bags were not deployed. So the impact was not severe but caused a combined $10,000 plus in cosmetic damage to both vehicles.
NHTSA complaint #11589512 — an unverified report by a vehicle owner.
Mountain View, CA
BACK OVER PREVENTION: WARNINGS
I am writing to report a distressing incident involving my BMW X7's parking assistance system, which occurred on November 1, 2023. I believe this incident raises significant safety and consumer protection concerns and am seeking your assistance in addressing this issue with BMW of North America. On the mentioned date, while using the parking assistance feature to exit my garage, the system collided with another vehicle sliently without any prior warning while I was paying full attention to the parking view which shows the rear reality view as well as surround view to prepare to stop the parking assistant anytime. To make matters worse, it failed to stop automatically and appeared to accelerate, causing considerable damage to my BMW X7's front bumper and the rear bumper of the other vehicle. The concern arises from BMW's extensive advertising that touts the safety and reliability of its parking assistance technology is putting safety of both driver and others AT RISK. I used it with my baby onboard and the colission can risk my baby's health. BMW advertises the parking assistance can be used while driver is not in the car, the risk of collision can possibly lead to a hit into the driver or anyone pass-by. BMW declined to take any responsibility for the incident after I reported and seek compensation for the approximately $2,500 in damages caused by fraud parking assitant. Regrettably, I believe it is crucial for BMW to address this issue to avoid risking of collission by parking assistant, and provide reasonable compensation. For the 5 questions, here are more concrete summary: * The parking assistant system, as well as the sensor to detect the distance from front left bumper, seem to be not working well * Since the parking system cannot detect another car, it may hit a kid next time without any warnings nor any signs on the parking view * Not reproduced yet * Inspected by BMW dealer and BMW NA claims it's all working correctly * No prior warnings
NHTSA complaint #11555563 — an unverified report by a vehicle owner.
St Clair Shores, MI
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen.
NHTSA complaint #11537870 — an unverified report by a vehicle owner.
St Clair Shores, MI
BACK OVER PREVENTION: WARNINGS
The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen.
NHTSA complaint #11537870 — an unverified report by a vehicle owner.
Melbourne Beach, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased a 2024 BMW X7 xDrive40i VIN: xxxxx on May 1, 2023. I am pleased with the vehicle except for a serious flaw that in addition to compromising convenience creates a potential safety hazard. The problem resides in the Driving Assistant Professional Package which deviates from the somewhat industry standard practice of allowing the driver to select a mode where the vehicle reads speed signs and/or refers to a location speed limit map. If the option is chosen, software can select the posted speed with a driver programmed offset. As an example, if the vehicle enters a 55 mph zone from a different posted speed with a driver programmed offset of -5 mph, the vehicle will automatically begin traveling at 50 mph. During my vehicle selection process, I drove an early 2023 X7 at a dealer that operated as described above. The 2024 X7 I purchased does not follow the above functionality and if the speed limit changes the driver must push a Set Switch to enable the new posted speed. As an example, if the speed limit changes from 55 mph with a driver programmed +5 mph offset, to 40 mph the vehicle will continue to travel at 60 mph in the 40 mph zone until the driver pushes the "Set" button. If the driver missed the 40 mph sign, a safety hazard could ensue as well as a speeding ticket. Virtually all other manufacturers that offer a similar option allow a mode where a new posted speed limit is adopted automatically without the need to push a switch thereby eliminating the above hazard. I would appreciate an assessment and critique of my above concerns along with any corrective action(s) deemed appropriate. Thank you for your consideration of this matter and please let me know your conclusions. I have contacted BMW several times and no explanations or the opportunity to discuss the concern has been allowed. I can provide the many emails I have sent to BMW if desired.
NHTSA complaint #11521899 — an unverified report by a vehicle owner.