FaultScore

2004 Cadillac XLR body problems

11 of the 45 complaints about the 2004 Cadillac XLR are about the body and structure — 24% of everything reported for this model year. Half of the failures with a mileage on record happened before 41,800 miles.

C

11

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Body 8 72.7%
Structure 2 18.2%
Roof AND Pillars 1 9.1%

What owners said

Filed with NHTSA, in their own words.

at 88,000 miles Key Largo, FL

STRUCTURE

The contact owns a 2004 Cadillac XLR. The contact stated that while driving approximately 70 MPH, there was an abnormal sound like a shotgun being fired overhead. The contact pulled over and observed that the retractable fiberglass roof panel had detached from the frame of the vehicle. The contact stated that the headliner, cables, and pulleys used to retract the roof were exposed. The contact was unable to recover the panel. The contact called the dealer and the manufacturer and was informed that there were no recalls on the VIN for the failure. The contact was informed that the roof panel could be replaced out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 88,000.

NHTSA complaint #11711077 — an unverified report by a vehicle owner.

Victor, ID

STRUCTURE:BODY

The roof panel that was only attached with adhesive has detached from the frame of the car. This has also caused the retractable convertible top to stop working. I have read about the roof of many of these cars flying off while driving down the road. It is only a matter of time before this poor defect causes serious injury and/ or significant property damage. I called cadillac customer service and they refused to offer any help. I recently spoke to a local body shop about getting it repaired and the estimate was upward of 1000 dollars

NHTSA complaint #11590209 — an unverified report by a vehicle owner.

at 113,420 miles Clinton Township, MI

STRUCTURE

The contact owns a 2004 Cadillac XLR. The contact stated while driving 65-70 MPH in the rain, the contact heard wind coming from the area where the front roof panel was connected to the windshield. The roof panel then detached and separated from the vehicle. The contact pulled into a service station to get out of the rain. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 113,420.

NHTSA complaint #11533527 — an unverified report by a vehicle owner.

Wallingford, CT

STRUCTURE:BODY:ROOF AND PILLARS

The top roof panel separated while driving on the highway, and almost struck another vehicle causing it to swerve to miss it. The vehicle then proceeded to follow me as he though I was to blame. Once I got off the highway he got out of his car an violently started screaming at me for almost causing an accident.

NHTSA complaint #11480261 — an unverified report by a vehicle owner.

Chesapeake VA. 23321, VA

STRUCTURE:BODY

My roof panel is separating from the roof frame of my 04 Cadillac XLR. If it come off it will cause property damage to another vehicle or death! It a GM defect that should be recall !!!! Thanks!

NHTSA complaint #11440408 — an unverified report by a vehicle owner.

Phoenix, AZ

STRUCTURE:BODY

Was driving on interstate and top panel on convertible top flew off.

NHTSA complaint #11434620 — an unverified report by a vehicle owner.

at 36,788 miles Newark, OH

STRUCTURE:BODY

WHEN DRIVING I NOTICED A SEVERE WHISTLING SOUND COMING FROM JUST ABOVE THE REAR VIEW MIRROR. UPON INSPECTING, I NOTICED THAT THE ROOF PANEL HAD A 8' SECTION THAT HAD SEPARATED. WHEN GOOGLED, I SAW SEVERAL PEOPLE HAD REPORTED THAT THEIR XLR'S HAD A ROOF PANEL SEPARATE WHILE DRIVING. I IMMEDIATELY TOOK IT TO A BODY SHOP AND THEY RE-GLUED THE PANEL BY INJECTING GLUE INTO THE SEPARATION. I HAVE NO IDEA IF THIS IS A RECOMMENDED SOLUTIONN BY GM.

NHTSA complaint #11176647 — an unverified report by a vehicle owner.

at 33,320 miles Groveland, FL

STRUCTURE:BODY

WHILE DRIVING ON THE FLORIDA TURNPIKE SUDDENLY THERE WAS A RUSH OF AIR COMING FROM THE REARVIEW MIRROR AREA. I STOPPED AT THE NEXT SERVICE PLAZA AND OBSERVED THE FRONT OF THE ROOF PANEL SEPARATING FROM THE FRAME. GM USED A ADHESIVE ON THESE XLR ROOFS THAT IS FAILING NOW. CORVETTE ROOFS PANELS WERE RECALLED FOR THIS ISSUE AND FAILED ADHESIVE, BUT GM HAS NOT RECALLED THE XLR YET. THEY OPENED A INVESTIGATION AT THE END OF SEPTEMBER OF 2018.

NHTSA complaint #11173362 — an unverified report by a vehicle owner.

at 41,800 miles Newark, OH

STRUCTURE:BODY

SEVERAL XLR OWNERS HAVE REPORTED THAT THEIR ROOF PANEL HAS SEPARATED AND FLOWN OFF THE CAR AT HIGHWAY SPEEDS. MY TOP BEGAN EMITTING A WHISTLING NOISE AT HIGHWAY SPEEDS. WHEN INSPECTING IT, THE CENTER FRONT OF THE TOP HAS BEGUN TO SEPARATE. THESE TOPS WERE APPARENTLY ONLY GLUED AS THE ONLY SECUREMENT. NOT MECHANICAL METHODS WERE USED. WHILE MINE HAS NOT TOTALLY SEPARATED, I HAVE TAKEN IT TO A BODY SHOP TO GET IT RE-SECURED. THIS IS A SERIOUS SAFETY ISSUE AND I AM THANKFUL I CAUGHT IT BEFORE CAUSING A SERIOUS ISSUE. IN THE PICTURE SHOWN, THERE SHOULD BE NO GAP BETWEEN THE FRONT SEAL AND THE TOP AT ALL. THE ATTACHED PICTURES SHOW THE TOP BEGINNING TO SEPARATE. FOR REFERENCE, I HAVE SHOWN A TOP THAT TOTALLY SEPARATED TO SHOW THE SERIOUSNESS OF THIS ISSUE.

NHTSA complaint #10985013 — an unverified report by a vehicle owner.

at 110,000 miles Round Rock, TX

STRUCTURE:BODY

THE RETRACTABLE ROOF FLEW OFF WHILE THE CAR WAS MOVING. GM OFFERED NO ASSISTANCE WITH THIS AND DENIED ANY NEGLIGENCE. CASE #8-2866250293

NHTSA complaint #10970736 — an unverified report by a vehicle owner.

at 70 miles Gardena, CA

STRUCTURE:BODY

I DRIVING FREEWAY ABOUT 70MPH, BIG AIR NOISE THEN ROOF PANEL COME OFF & FRYING.

NHTSA complaint #10970383 — an unverified report by a vehicle owner.

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