FaultScore

2020 Chevrolet Bolt EV driver assist problems

17 of the 246 complaints about the 2020 Chevrolet Bolt EV are about the driver-assist systems — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 900 miles.

C

17

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Assist 3 17.6%
Automatic Emergency Braking 3 17.6%
Warnings 3 17.6%
Warning 3 17.6%
Rearview System Braking 2 11.8%
Blind Spot Detection 1 5.9%
Warnings 1 5.9%
Adaptive Cruise Control 1 5.9%

What owners said

Filed with NHTSA, in their own words.

Ojai, CA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

NHTSA complaint #11621023 — an unverified report by a vehicle owner.

Ojai, CA

BACK OVER PREVENTION: WARNINGS

HD surround camera system is faulty. Upon placing vehicle in drive mode, front view image disappears and is replaced by a pink colored screen. This fault occurs intermittently, and is an important safety issue.

NHTSA complaint #11621023 — an unverified report by a vehicle owner.

Cedar Park, TX

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

NHTSA complaint #11615685 — an unverified report by a vehicle owner.

Cedar Park, TX

BACK OVER PREVENTION: WARNINGS

The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.

NHTSA complaint #11615685 — an unverified report by a vehicle owner.

Lancaster, PA

BACK OVER PREVENTION: WARNINGS

Putting car into reverse, rear camera starts to glitch sporadically. Very dangerous when this happens in a busy parking lot. This car also features a 360 overhead view and this also glitches at the same time as reverse camera mode.

NHTSA complaint #11596479 — an unverified report by a vehicle owner.

Germansville, PA

LANE DEPARTURE: BLIND SPOT DETECTION

multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and ALL SOUNDS are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and GM has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

NHTSA complaint #11564086 — an unverified report by a vehicle owner.

Germansville, PA

LANE DEPARTURE: WARNING

multiple observations of water egress that collects in the rear hatch error, water puddle shorts out audio amplifier and ALL SOUNDS are disabled. No warnings, no pedestrian warning, no turnsignal click, no audible notifications at all . This is noted on many vehicles and GM has been uncertain as to water access point at this time, meanwhile the customer pays for the repair.

NHTSA complaint #11564086 — an unverified report by a vehicle owner.

Summit Point, WV Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

NHTSA complaint #11435308 — an unverified report by a vehicle owner.

Summit Point, WV Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

I hit a deer on a back road coming home from work, on impact I heard a loud explosion and smelt burning electronics and the smell of an air bag, the seat belt locked. Then after the initial impact the car then stopped and the emergency alarm went of and many messages were on the screen. Fast forward after everything, I call onstar to make ask a question they answered with I see your air bags deployed are you okay, I responded yes because "they didn't come out" the air bag switch did explosion but the air bag did not deploy.

NHTSA complaint #11435308 — an unverified report by a vehicle owner.

Mesilla Park, NM

LANE DEPARTURE: ASSIST

NO fix available for vehicle next other recall part backorder

NHTSA complaint #11431474 — an unverified report by a vehicle owner.

at 50 miles Virginia Beach, VA

LANE DEPARTURE: WARNING

LANE DEPARTURE WARNING SYSTEM DOES NOT AUDIBLE ALERT OR SEAT VIBRATION AS STATED ON PAGE 212 OF THE OWNERS MANUAL OR AS DESCRIBED ON THE CHEVY WEBSITE. THE LIGHTS ON THE DASH DO WORK AS DESCRIBED IN THE MANUAL. HTTPS://MY.CHEVROLET.COM/HOW-TO-SUPPORT/DRIVING-PERFORMANCE/DRIVING/LANE-KEEP-ASSIST-DEPARTURE-WARNING

NHTSA complaint #11406510 — an unverified report by a vehicle owner.

at 900 miles Beavercreek, OR

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

THE 2020 CHEVROLET BOLT EV PREMIER HAS EXCELLENT CRUISE CONTROL, HOLDING SPEED TO WITHIN 1 MPH OF SET SPEED THROUGH AUTOMATIC ACCELERATION GOING UPHILL AND AUTOMATIC REGENERATIVE BRAKING GOING DOWN HILL. THE CAR HAS COLLISION DETECTION AND CAN REPORT TIME TO IMPACT TO THE TENTH OF A SECOND. WHAT IT CAN'T DO IS APPLY REGENERATIVE BRAKING WHEN A DETECTED CRASH MAY BE IMMINENT. IT JUST FLASHES A WARNING LIGHT AND SOUNDS AN ALARM BEEP, BUT DOESN'T TRY TO PREVENT A CRASH, ALLOWING A DRIVER WITH SLOWED REFLEXES TO PLOW INTO THE VEHICLE AHEAD.

NHTSA complaint #11402707 — an unverified report by a vehicle owner.

at 900 miles Beavercreek, OR

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

THE 2020 CHEVROLET BOLT EV PREMIER HAS EXCELLENT CRUISE CONTROL, HOLDING SPEED TO WITHIN 1 MPH OF SET SPEED THROUGH AUTOMATIC ACCELERATION GOING UPHILL AND AUTOMATIC REGENERATIVE BRAKING GOING DOWN HILL. THE CAR HAS COLLISION DETECTION AND CAN REPORT TIME TO IMPACT TO THE TENTH OF A SECOND. WHAT IT CAN'T DO IS APPLY REGENERATIVE BRAKING WHEN A DETECTED CRASH MAY BE IMMINENT. IT JUST FLASHES A WARNING LIGHT AND SOUNDS AN ALARM BEEP, BUT DOESN'T TRY TO PREVENT A CRASH, ALLOWING A DRIVER WITH SLOWED REFLEXES TO PLOW INTO THE VEHICLE AHEAD.

NHTSA complaint #11402707 — an unverified report by a vehicle owner.

at 900 miles Beavercreek, OR

LANE DEPARTURE: WARNING

LANE KEEPING ASSIST (LKA) AND LANE DEPARTURE WARNING (LDW) ARE IMPORTANT SAFETY FEATURES, PARTICULARLY FOR OLDER DRIVERS. THESE FEATURES, TOUTED IN CHEVROLET'S ONLINE AND PRINT ADVERTISING, ARE POORLY, AND POTENTIALLY FATALLY, IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER. THE 2020 BOLT EV OWNER'S MANUAL DESCRIBES THESE FEATURES BEGINNING ON PAGE 213. WHEN TURNED ON, LKA IS UNDETECTABLE AND NO STEERING CORRECTION CAN BE FELT IN THE STEERING WHEEL. WHILE LDW MAY ILLUMINATE A SMALL AMBER WARNING SIGNAL ON THE GRAPHICALLY COMPLICATED DRIVER'S DISPLAY, THE MANUAL STATES, 'ADDITIONALLY, THERE MAY BE THREE BEEPS, OR THE DRIVER SEAT MAY PULSE THREE TIMES, ON THE RIGHT OR LEFT, DEPENDING ON THE LANE DEPARTURE DIRECTION.' ON PAGE 215. A SAFE DRIVER DOES NOT WATCH THE COMPLICATED DISPLAY TO DETECT A SMALL SYMBOL TURNING AMBER FROM GREEN. THE LACK OF AUDITORY OR VIBRATION WARNING RENDERED THIS SAFETY FEATURE USELESS. THESE CONDITIONS WERE OBSERVED IN CLEAR DAYLIGHT ON MULTI LANE HIGHWAYS AS WELL AS IN LESS HOSPITABLE CONDITIONS. AS IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER, LKA AND LDW DO NOT EXIST, THOUGH BEING USED AS A SELLING FEATURE.

NHTSA complaint #11402704 — an unverified report by a vehicle owner.

at 900 miles Beavercreek, OR

LANE DEPARTURE: ASSIST

LANE KEEPING ASSIST (LKA) AND LANE DEPARTURE WARNING (LDW) ARE IMPORTANT SAFETY FEATURES, PARTICULARLY FOR OLDER DRIVERS. THESE FEATURES, TOUTED IN CHEVROLET'S ONLINE AND PRINT ADVERTISING, ARE POORLY, AND POTENTIALLY FATALLY, IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER. THE 2020 BOLT EV OWNER'S MANUAL DESCRIBES THESE FEATURES BEGINNING ON PAGE 213. WHEN TURNED ON, LKA IS UNDETECTABLE AND NO STEERING CORRECTION CAN BE FELT IN THE STEERING WHEEL. WHILE LDW MAY ILLUMINATE A SMALL AMBER WARNING SIGNAL ON THE GRAPHICALLY COMPLICATED DRIVER'S DISPLAY, THE MANUAL STATES, 'ADDITIONALLY, THERE MAY BE THREE BEEPS, OR THE DRIVER SEAT MAY PULSE THREE TIMES, ON THE RIGHT OR LEFT, DEPENDING ON THE LANE DEPARTURE DIRECTION.' ON PAGE 215. A SAFE DRIVER DOES NOT WATCH THE COMPLICATED DISPLAY TO DETECT A SMALL SYMBOL TURNING AMBER FROM GREEN. THE LACK OF AUDITORY OR VIBRATION WARNING RENDERED THIS SAFETY FEATURE USELESS. THESE CONDITIONS WERE OBSERVED IN CLEAR DAYLIGHT ON MULTI LANE HIGHWAYS AS WELL AS IN LESS HOSPITABLE CONDITIONS. AS IMPLEMENTED IN THE 2020 CHEVROLET BOLT EV PREMIER, LKA AND LDW DO NOT EXIST, THOUGH BEING USED AS A SELLING FEATURE.

NHTSA complaint #11402704 — an unverified report by a vehicle owner.

at 2,136 miles Santa Cruz, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT

NHTSA complaint #11398130 — an unverified report by a vehicle owner.

at 2,136 miles Santa Cruz, CA

LANE DEPARTURE: ASSIST

ANDROID AUTO SKIP AND PAUSE ON STEERING WHEEL STOPPED WORKING UNLESS INFOTAINMENT RESET DAILY OR RE-ENTER CAR. WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT

NHTSA complaint #11398130 — an unverified report by a vehicle owner.

Other 2020 Chevrolet Bolt EV problems

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