33 of the 157 complaints filed about the Chevrolet Captiva Sport are about the engine — 21% of everything owners reported. The worst model year for it is 2012.
33
Complaints
21%
Share of all complaints
0
Crashes
1
Fires
ENGINE
I was sold this vehicle, and was not notified it was a salvaged car, or the fact that it had been in 2 accidents .
NHTSA complaint #11616756 — an unverified report by a vehicle owner.
ENGINE
This car is know for engine consumption issues it is the motor and it is know has has been recalled due to issues in prior years. My engine is consuming a half a quart every 40 miles.
NHTSA complaint #11607487 — an unverified report by a vehicle owner.
ENGINE
The engine light was on and i went to dealership to have it checked out. They told me that it was a computer glich and not to worry about it. Was driving on the highway when the engine exploded and the car stopped. I was able to glide to the side of the road. After talking to dealership again they said that this model had something wrong with a part in the engine that normally would cause the car to stop without warning when reaching around 125,000 miles on it. I made it to 150,00+.
NHTSA complaint #11601515 — an unverified report by a vehicle owner.
ENGINE
The car will stall and shut off, the radio quits working and the key will get stuck in the ignition.
NHTSA complaint #11591705 — an unverified report by a vehicle owner.
ENGINE
This car is a 2014 chevy captiva it has had multiple leaks that I have repaired on my own the engine gussles up gas like there's no tomorrow and then on hot days even though all liquids are filled will randomly have a check engine code and a reduced engine code amd service stabiltek system come on all at once. Now in this car I replaced the fuel pump, up and down 02 sensors the whole catalytic system front from to back and this issue still happens. Something is internally wrong with this car.and when the car decides to through these codes it makes a percolating sound like a pot of coffee is almost done brewing in the cabin of the car.
NHTSA complaint #11589922 — an unverified report by a vehicle owner.
ENGINE
Within 3 days my vehicle stopped working with no warnings (check engine or other warnings) the vehicle made a rattling noise and then would not turn on. Upon inspection mechanic informed me that the engine would need to be replaced. There were no oil leaks or issues that would have caused the engine to die. The vehicle did not give me any signs of warnings that there was a problem. This cost would be more than the total I purchased the vehicle for. The engine has 85,000 miles and vehicle was well cared for. The vehicle is unsafe to drive and unreliable and when researching this car thousands of other people have experienced this same issue. There is a recall on the 2011 and 2012 captivas and this same issue is occurring in the 2013 captivas.
NHTSA complaint #11577662 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2013 Chevrolet Captiva Sport. The contact stated that while driving at various speeds, the vehicle made an abnormal sound. Additionally, the contact stated while driving 30 MPH, the vehicle shuddered and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and drove to the residence. The check engine warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle failed to restart. The vehicle was towed to an auto body repair shop, where it was diagnosed that the engine had failed and needed to be replaced. An unknown dealer was notified of the failure and informed the contact that the manufacturing of the vehicle was discontinued due to engine failures. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
NHTSA complaint #11576068 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2014 Chevrolet Captiva Sport. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle then lost motive power. No warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, there was white smoke coming from the engine, and there was no engine oil on the dipstick. The contact added oil to the engine. The contact stated that the vehicle previously had an oil change; however, the engine consumed an excessive amount of oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11564372 — an unverified report by a vehicle owner.
ENGINE
When describing what happened, try to answer these questions as specifically as possible: What component or system failed or malfunctioned? Is it available for inspection upon request? the engine, when I am at a traffic light or in line at school to pick up my daughter, the car starts to shake suddenly, what I have to do is put it in NEUTRAL so that the movement decreases. Also when I'm driving on the highway they change speeds unpredictably. The engine light comes on intermittently. How was your safety or the safety of others put at risk? It puts my safety and that of my family at risk because if I don't put it in NEUTRAL it can accelerate and collide with the car behind or in front if the distance in the school line is tight. And on the road, having this unpredictable change in speed puts our lives in danger since many cars go at speeds of more than 75 miles per hour. Has the problem been reproduced or confirmed by an independent dealer or service center? The problem was confirmed by an independent mechanic. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? When the engine light came on.
NHTSA complaint #11557163 — an unverified report by a vehicle owner.
ENGINE
These vehicles are known to use an excess of oil in the engine, when the engine oil is low there is no warning light/system to notify operator of this, I have talked with many other owners and it is the same story. Mechanics report this engine uses oil burnt by the catalytic convertor, they say it can only be fixed if you have a major engine repair, then it will be normal in oil usage. This seems to fit under the lemon law. Chevy knows about this problem, both the usage of excessive oil and also no low warning when oil is low. This can lead to a major cost or damage to the engine. Again this is a known issue. Let me know if questions. [XXX] [XXX] thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11546582 — an unverified report by a vehicle owner.
ENGINE
I was driving down the highway when it started losing power. The engine light came on. I had got this car at a dealer, so I took it to them, and they wouldn't do anything. It was low on oil, so I got a gallon of oil and started home which was a half hour away. I could only drive a little way and had to stop and put oil in it. I took it to a mechanic, and they checked the motor and changed the oil. The oil pan had shavings in it. The mechanic said the motor had to be replaced. We found out later that the motor was getting bad when it was traded at the dealer. I had it less than a month. If I had been on the interstate and this happen, I could have been hit. The Better Business Bureau couldn't get anywhere with the dealer either. I talked to a gentleman at General Motors, and they wouldn't help either.
NHTSA complaint #11543222 — an unverified report by a vehicle owner.
ENGINE
My car consistently burned through oil despite getting regular oil changes and checks. The oil burned through before I was aware and the car now needs a new engine that will cost more than it’s worth
NHTSA complaint #11543251 — an unverified report by a vehicle owner.
ENGINE
Engine light came on lost compressions. Engine wouldn't turn off. Steering was loose like we were on water. Traction control and stabilitrac were disabled and unable to turn bsvjninuiHas to press breaks to the floor. If I was going any faster I could have lost control. The repair shop replaced the fuse box and Bcm not even 3 miles engine light came back on and it misfires, pistons problems, compression. I called the dealership I bought it from and they state it's safe!
NHTSA complaint #11461301 — an unverified report by a vehicle owner.
ENGINE
I am not sure what component could be one could be several. When I pulled into my driveway and put it in park. The engine light came on and the stereo went off. When checking the stereo would not turn back on and nothing on the instrument panel would work, heater/air conditioning, rear wipers, heated seats, hazard lights, the parking/emergency break literally nothing. So I turned the key in the ignition to the off position took the key out and the engine continued to run? I called onstar from the vehicle and realized that didn't work either so I had called from my cell. They advices me to call a mechanic. Unable to do so as it was 9pm and not was mechanic shop was available I looked online. I ended up pulling the fuel relay switch and waited several minutes for it to finally die then I undid the negative battery cable. Tried again the next day and same thing happened. It is available for inspection as I have no clue as to if and when it can be fixed. My safety was at risk due to the vehicle not shutting off and a fire/explosion could happen. The safety feature or requirement of the hazard lights (good thing I wasn't on the freeway) the parking/emergency break no need to explained this. Unable to call for emergency with onstar equipped vehicle and who know what else could be wrong. Unknown if anyone else has a verified claim but it seems to be a problem with this vehicle and no it has not been inspected but will be taking to a shop Monday morning! No lights/lamps/warnings were on or appeared prior to the engine light turning on with all this at the same time.
NHTSA complaint #11459472 — an unverified report by a vehicle owner.
ENGINE
Vehicle has a know oil useage problem. Have to check to make sure it is not low between oil changes. In the past I had it start to cut out if I was sitting at a stop light & had to put my foot on the brake & the gas pedal to keep it from quitting. Only happened occasionally & never gave it more thought till about a month ago. Was sitting in my car while it was idling and it just quit. Started it back up & it did it again. Thank goodness I was sitting in a driveway not on a highway. It drove terrible on the way home. Sputtered at every stop sign. Got it home a mile away and parked it. I was lucky to get home because it had started to leak oil just before my driveway so you could see it on the road. I lost the rest of the oil in my driveway! Got to doing some calling & research & found out they have issues with freezing up a tube on the top of the engine & now I have a blow rear main seal! Had we been informed of this issue we would have been able to prevent a real problem. Now I have a 2012 Chevy Captive (manufactured 02/24/12) that has 87,000 miles on it an needs a major repair! From our understanding some vehicles were issued a notification that this was an issue & offered a engine repair. Our vin number unfortunately doesn't come up under this issue. So now we are sitting a a major repair issue & no help with covering the cost of this known issue! The car is in good shape and we are unable to drive it till we get it fixed. Wish we would have known about this issue. Not too happy to find out this problem has been known about but yet many have not been notified of this issue. Glad my car died in my driveway & not out on some highway in the middle of now where. Could have caused a major accident when the car just died in the roadway! Would like to know what is offered for this issue & why car owners are not notified of this issue. Just frustrating!
NHTSA complaint #11451164 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2012 Chevrolet Captiva. The contact stated that while his engine was off, the vehicle had caught fire and burned out on its own. The contact discovered the failure upon the entrance of the vehicle and saw smoke within the cabin. The vehicle would not start and was towed to the dealer. The contact was then informed that the climate control module had caused a fire within the vehicle and the module was replaced. After the repair, the check engine light would intermittently illuminate on the dashboard. The contact took the vehicle to Bob Tyler Toyota(7201 Pensacola Blvd, Pensacola, FL 32505) where they diagnosed the vehicle with engine failure. The manufacturer was notified and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was 125,379
NHTSA complaint #11436627 — an unverified report by a vehicle owner.
ENGINE
STABILITY CONTROL AND BREAK WARNING CONSTANTLY..HAD BREAKS COMPLETELY REPAIRED TWICE WITHIN THE 2 YEARS OF PURCHASING IT..ONLY HAS 160,000 MILES. LIGHTING WIRING ISSUE MALFUNCTION.
NHTSA complaint #11373072 — an unverified report by a vehicle owner.
ENGINE
WHILE DRIVING - OR EVEN SITTING STILL - RADIO AND CLOCK WILL SHUT OFF, "SERVICE STABILITRACK LIGHT" ILLUMINATES ON DASH WITH THE MESSAGE SHOWING ON THE MESSAGE CENTER DASH DISPLAY. AFTER 5 SECONDS OR SO, IT DISAPPEARS; HOWEVER OCCURS OFTEN BUT NO CONSISTENT (SOMETIMES NONE AT ALL, SOME TIMES 4 OR SO TIMES IN A 20MI DRIVE). BATTERY AND ALTERNATOR ARE BRAND NEW (ALTERNATOR HAS BEEN REPLACED TWICE IN 12 MONTHS). VEHICLE IS OWNED OUTRIGHT AND HAS 142,000+ MILES.
NHTSA complaint #11361055 — an unverified report by a vehicle owner.
ENGINE
OIL CONSUMPTION
NHTSA complaint #11342393 — an unverified report by a vehicle owner.
ENGINE
1. AFTER DRIVING TO ANY LOCATIONS, FOR EXAMPLE, GROCERY STORES, TRAIN STATION PARKING LOT IN MY NEIGHBORHOOD, THE KEY WOULD NOT COME OUT OF THE IGNITION, BUT SHUT DOWN THE ENGINE. THEN AFTER 15-30 MINUTES, THERE IS ALWAYS A CLICK, AND ONCE I TURNED THE KEY , IT STARTS THE CAR SUDDENLY. THIS HAS OCCURRED TWICE THE PAST FEW MONTHS, AND MY CHEVYL DEALERSHIP HAD WORKED ON THIS ISSUE. YET, IT HAS STARTED CURRING AGAIN THE PAST 2 DAYS 07/19/2020, AFTER THEY WORKED ON IT SINCE12/04/2019. 2. THERE IS ALSO A JUMP SURGE WHEN SLOWING DOWN TO STOP WHEN TRAFFIC IS MOVING SLOWLY, AND AS I TRIED TO DRIVE FORWARD OR WHEN TURNING FROM A STOP SIGN.
NHTSA complaint #11340805 — an unverified report by a vehicle owner.