36 of the
1,453 complaints filed about the Chevrolet Silverado 3500
are about the suspension —
2% of everything owners reported.
The worst model year for it is 1998.
I purchased a brand-new Chevrolet dually truck from Bomnin Chevrolet Dadeland in Miami, Florida. Since delivery, the vehicle has had serious unresolved defects and safety concerns. The truck has ongoing alignment issues that the dealership has been unable or unwilling to properly repair. The vehicle does not drive correctly and there are concerns regarding safe operation while hauling. In addition, a major issue has now developed involving the rear passenger door. The rear door does not properly close and latch securely. This creates a serious safety concern because the door may open unexpectedly while driving. I brought these issues to the dealership under warranty, but the problems remain unresolved. I was also informed that the dealership could not properly perform the alignment on the dually truck. This vehicle was sold new and should not have these defects. I am filing this complaint due to concerns about vehicle safety, defective components, and inability to obtain proper warranty repairs.
NHTSA complaint #11737999 — an unverified report by a vehicle owner.
My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.
NHTSA complaint #11736291 — an unverified report by a vehicle owner.
I keep getting a chunking noise coming from the rear of vehicle. Twice I have taking in to the dealer and I was told this condition may be caused by movement between the anchor plate and axle assembly. They have re-torqueing the joints of the leaf springs assembly. it coming loose. It has happened after 4,000 miles. This tells me that it can come loose while I am driving! GM has a service document ID: 5501065. It has been happening since 2020!
NHTSA complaint #11675019 — an unverified report by a vehicle owner.
Vibration occurs when driving at highway speed. Vibration can be felt in the steering wheel, drivers seat, and passenger seat. I believe this is related to my vechicles front hub bearing extensions. there was a TSB for this issue on presious model trucks and the same part is used on 2024 models.
NHTSA complaint #11609529 — an unverified report by a vehicle owner.
MY TRUCK HAS EXCESSIVE UNDERCARRIAGE RUST, TO THE POINT OF REDUCED MATERIAL THICKNESS ON THE FRAME AND ALL FRAME MOUNTED COMPONENTS. HAVE EXPERIENCE ONE FUEL LINE FAILURE AND FEAR ADDITIONAL FAILURES OF FUEL AND BRAKE LINES. ALSO ALL SUSPENSION MOUNTING POINTS HAVE LARGE METAL FLAKES COMING OFF.
NHTSA complaint #10465338 — an unverified report by a vehicle owner.
MY TRUCK IS A 98 CHEVY K3500. I BOUGHT IT USED FROM SOMEONE THAT SAID IT WAS USED AT THE SMITHSONIAN. WHEN I FIRST GOT IT NEEDED EVERYTHING REPLACED ON THE FUEL SYSTEM. THEN LAST YEAR ONE OF MY BRAKE LINES SNAPPED AND HAD TO REPLACE IT AND NOW TODAY THE OTHER ONE SNAPPED. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED. THIS IS A HD TRUCK AND GOD FORBID I WAS ON A MAIN ROAD AND NOT IN MY DRIVEWAY. THANK YOU FOR LISTENING.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10437425 — an unverified report by a vehicle owner.
DEFECTIVE SPINDLE RODS CAUSED PREMATURE AND EXCESSIVE TIRE WEAR. ALL FOUR TIRES ARE WORN BALD ON THE OUTER EDGE OF EACH TIRE. I HAVE ALWAYS ROTATED THE TIRES FAITHFULLY EVERY 6,000 MILES. PURCHASED THE 2008 CHEV. IMPALA NEW. I UNDERSTAND THAT GM HAS REPLACED THE DEFECTIVE SPINDLE RODS ON LAW ENFORCEMENT VEHS; BUT GM REFUSES TO FIX THE PROBLEM ON PUBLIC VEHS. UNDER WARRANTY. I AM ASKING THE NHTSA FOR HELP. THANK YOU.
NHTSA complaint #10423099 — an unverified report by a vehicle owner.
THIS CLAIM IS ON A CHEVY SILVERADO 3500 DIESEL TRUCK THAT I BOUGHT NEW. AROUND 30,000 MILES THIS VEHICLE WAS TAKEN IN FOR CLUTCH PROBLEMS 3 TIMES, BRAKES GOING TO THE FLOOR, THE WINDSHIELD COMING LOOSE, RADIO PROBLEMS, STEERING PROBLEMS AND TIRE WEAR. GENERAL MOTORS, THE BETTER BUSINESS BUREAU AND THE FEDERAL GOVERNMENT WAS CONTACTED AN ASSURED ME THIS TRUCK WAS NOT A LEMON, I SAID IT WAS. NOW BETWEEN 30,000 AND 90,000 MILES I HAVE HAD NUMEROUS PROBLEMS. I HAD THE DOORS LOCK FOR NO REASON AT ALL, LOCK BY THEMSELVES. BOTH DRIVER AND PASSENGER DOORS HAVE HUNG AT THE FENDER CAUSING MASSIVE DENTS WHERE I HAD TO FORCE THE DOORS OPEN DUE TO CONTACT BETWEEN THE DOOR AND FENDER. THE INITIAL BRAKE PROBLEM HAS COME BACK. I HAD A WATER LEAK IN THE CAB AROUND THE LIGHTS, THAT CAUSED WATER DAMAGE TO THE SEATS. I REWIRED THE REAR LIGHTS, BECAUSE THE CIRCUIT BOARD WENT OUT SEVERAL TIMES. FOUR SETS OF TIRES HAVE BEEN PLACED ON THIS TRUCK AT 90,000 MILES (TIRES COST AROUND $1,000 A SET). I HAVE TRIED THREE BRANDS OF TIRES. THEY ARE GENERALS (6 PLY), GEO TRAC (10 PLY), AND TOYO (10 PLY). THE DASH SYSTEM IS GOING OUT (DASH COSTS $1200). THE TRUCK IS LACKING POWER WHEN PULLING AND TODAY 7/28/2010 THE CLUTCH ALMOST CAME OUT DURING NORMAL DRIVING AT 90,232 MILES (PROBABLY WILL COST BETWEEN $2,000 AND $3,000 IF NOT MORE). THE ENGINE OIL PLUS FILTER, THE FUEL FILTERS, AND GREASING OF THE TIE ROD ENDS ARE ALL DONE PER MANUFACTURES SPECIFICATIONS. THIS TRUCK HAS NEVER BEEN IN A WRECK, BUT LOOKING AT THE DOOR AND FENDER PROBLEM, ONE WOULD THINK IT HAS. THIS TRUCK HAS BEEN A PROBLEM FROM DAY ONE. IT IS A LEMON AND A SAFETY HAZARD. THE LEMON LAW WAS CHANGED FROM THREE FAILURES TO FOUR FAILURES DURING THE TIME THIS HAPPENED. NOW THE VEHICLE LEMON LAW YEAR IS ANY VEHICLE 2004 OR AFTER. THIS TRUCK IS A 2003 MODEL. IT IS TIME ALL PARTIES INVOLVED COME TO THE TABLE AND DEAL. THE VEHICLE HAD AN OIL LEAK BETWEEN THE CLUTCH AND THE ENGINE THAT WAS NEVER FIXED. THE ENGINE WAS NOT RUNNING AT FULL RPM. UPDATED IVOQ 10/01/10
NHTSA complaint #10345987 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 CHEVROLET SILVERADO 3500. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE TORQUE CAUSED SEPARATION OF THE CENTRAL DIFFERENTIAL. THE VEHICLE WAS REPAIRED. IN ADDITION, THE MAINFRAME CRACKED IN HALF, BUT WAS NOT REPAIRED. THE FAILURE WAS POSSIBLY CONTRIBUTED TO THE WEIGHT OF THE SNOWPLOWS OR DIESEL. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
NHTSA complaint #10262021 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE DRIVER'S SIDE WHEEL FAILED. THE LOWER KNUCKLE BENT THE LOWER BALL JOINT AND CAUSED THE AXLE TO FAIL. THE MECHANIC STATED THAT THEY HAD NEVER BEFORE SEEN THIS TYPE OF FAILURE. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT REGARDING THE ISSUE; HOWEVER, HE HAS NOT YET RECEIVED A RESPONSE. THE DEALER CURRENTLY HAS THE VEHICLE AND WILL NOT RELEASE IT UNTIL THE CONTACT PAYS FOR THE REPAIR WORK. THE FAILURE AND CURRENT MILEAGES WERE 88,075.
NHTSA complaint #10255239 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE REAR AXLE SEAL LEAKED AND CONTAMINATED THE REAR BRAKES, ROTORS, AND PADS. THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 58,583. UPDATED 10/16/08 *BF UPDATED 10/20/08.
NHTSA complaint #10241465 — an unverified report by a vehicle owner.
HAD NEW TIRES MOUNTED ON TRUCK, TECHNICIAN CALLS ME OVER AND SHOWS ME 1/2" PLAY IN L&R FRONT WHEEL BEARINGS. THERE WAS NO ODD TIRE WEAR, PLAY IN STEERING WHEEL OR ABNORMAL OPERATION ON THE HIGHWAY AT LOW OR HIGH SPEED.
NHTSA complaint #10214543 — an unverified report by a vehicle owner.
DT: WHILE IN A PARKING LOT CONSUMER'S VEHICLE ACCELERATED TO AVOID ANOTHER CAR AT A LOW SPEED WHEN THE LEFT REAR FRONT SPRING EYE OF THE REAR SUSPENSION BROKE OFF, CAUSING THE VEHICLE TO STRIKE A PILLAR. THIS OCCURRED WHEN THE REAR END OF THE VEHICLE LOST CONTROL, AND TURNED SIDEWAYS, STRIKING THE PILLAR DUE TO THE LOSS OF THE SPRING. THE CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. THE CONSUMER MADE THE DETERMINATION ABOUT THIS ISSUE. THE TRUCK IS AT THE BODY SHOP NOW. IT HAS NOT BEEN TO A DEALER. NO REPAIRS OR CORRECTIONS AT THIS TIME. THIS WAS THE FIRST ISSUE WITH THE REAR SUSPENSION. THERE WAS DAMAGE ONLY TO THE VEHICLE, NO POLICE REPORT WAS TAKEN.
NHTSA complaint #10138333 — an unverified report by a vehicle owner.
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT.
NHTSA complaint #10132049 — an unverified report by a vehicle owner.
CONSUMER STATES VEHICLE PULLS TO THE RIGHT AND LEFT WHEN BRAKING, IN ADDITION, THERE WAS A RATTLE NOISE IN THE LEFT FRONT END WHEN GOING OVER BUMPS. *LA THE LEFT REAR TAIL LIGHT BULB WAS INOPERATIVE. THE LEFT FRONT WHEEL COVER CAME OFF. THE TAIL PIPE MADE A RATTLE NOISE, THE DEALER REPLACED THE TAIL PIPE. THE FOG LIGHT BULB WAS INOPERATIVE. THE FRONT BRAKES MADE A GRINDING NOISE WHEN THEY WERE APPLIED. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE WOOD TRIM ON THE DASH WAS LOOSE. THE RIGHT REAR AXLE SEAL LEAKED. THE PLASTIC COMPARTMENT ABOVE THE GLOVE BOX WAS CRACKED. THE BASE OF THE WINDSHIELD WAS CRACKED.
NHTSA complaint #10061183 — an unverified report by a vehicle owner.
CONSUMER COMPLAINED ABOUT AN ENGINE PROBLEM. IT DID NOT MAINTAIN THE THROTTLE. ENGINE WENT INTO NEUTRAL WITHOUT A CAUSE. ALSO, A SUSPENSION PROBLEM DUE TO BOLTS PLACE DIN UPSIDE DOWN POSITION WHICH MIGHT CAUSE VEHICLE TO FLIP. ALSO, WIRES AND PLASTIC BOLTS MELTED.
NHTSA complaint #10048788 — an unverified report by a vehicle owner.
LOSS OF CONTROL DUE TO AN UNKNOWN JIGGLE/BOUNCE, OUT OF BALANCE CONDITION. CONSUMER FELT DEALERSHIP LACKED TECHNICAL ABILITIES TO DIAGNOSE PROBLEM. TO DATE VEHICLE HAD 14 DIFFERENT NEW TIRES ON THE REAR AXLE. VEHICLE HAD BEEN SERVICED 10 TIMES. THE TIRE PRESSURE WAS ADJUSTED, THE FRONT AND REAR SUSPENSION CHECKED. REAR SWAY BAR WAS UNHOOKED. TIRES WERE BALANCED. HOWEVER PROBLEM STILL EXISTED. THERE WAS ALSO POOR FUEL MILEAGE AND AN EXHAUST ODOR. DUE TO SAFETY ISSUES CONSUMER IS RELUCTANT TO DRIVE VEHICLE. *TT
NHTSA complaint #10009506 — an unverified report by a vehicle owner.
WHILE DRIVING VEHICLE HAS A BUMPY VIBRATION AND TENDS TO RUN OFF THE ROAD. DEALER ATTEMPTED TO REPAIR VEHICLE BUT DID NOT SUCCEED AND NOW STATING THAT NOTHING IS WRONG WITH THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA complaint #10001913 — an unverified report by a vehicle owner.
CONSUMER STATES WHILE DRIVING VEHICLE WILL SHIMMEY,VIBRATES AND SWAYS AT ANY SPEED.CONTACTED DEALER. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE VEHICLE YET THE PROBLEM STILL OCCURS. NLM
NHTSA complaint #8018612 — an unverified report by a vehicle owner.