87 of the 1,226 complaints filed about the Chrysler Cirrus are about the suspension — 7% of everything owners reported. The worst model year for it is 1995.
87
Complaints
7%
Share of all complaints
4
Crashes
1
Fires
SUSPENSION
Air bags failed to deploy during wreck. Multiple both axle and wheel bearings failures
NHTSA complaint #11488003 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2000 Chrysler Cirrus. The contact stated while driving at various speeds, the steering wheel would shake and the vehicle was difficult to keep in the lane. Additionally, there was an abnormal sound while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who diagnosed that the ball joints were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11419411 — an unverified report by a vehicle owner.
SUSPENSION
AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.
NHTSA complaint #11023986 — an unverified report by a vehicle owner.
SUSPENSION
MY FRONT TIRES FEEL LIKE THEY ARE GOING TO BREAK OFF THE VEHICLE DUE TO THE LOWER BALL JOINTS,STEERING CONTROL ARM, INNER AND OUTER TIE RODS; ACCELERATES ALL BY ITSELF. WILL NOT LOCK SHIFTER WITH KEY OUT OF IGNITION. ECM IS FAULTY BECAUSE IT SHUTS THE LIGHTS OFF,TURNS ENGINE,ALL LIGHTS, OFF . UNPREDICTABLY! SEAT BELTS DO NOT ENGAGE WHEN STOPPING. IF I WERE TO BE CRITICALLY INJURED BECAUSE OF MALFUNCTIONING OF SAID VEHICLE? WHO WOULD TAKE RESPONSIBILITY OF MY SAFETY AND WELL BEING? THIS ALL HAPPENS WHILE OPERATION OF VEHICLE. TRAVELING ON THE FREEWAY AT 55 MPH. ABS MALFUNCTIONS AS WELL EVEN WHEN DRIVING 15 MPH.
NHTSA complaint #10943875 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. WHILE DRIVING 25 MPH, THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA complaint #10920454 — an unverified report by a vehicle owner.
SUSPENSION
CAR HAS BEEN MAKING FRONT END NOISE FOR ABOUT 4 DAYS BEFORE THE BALL JOINT BREAKING COMPLETELY CAUSE THE AXLE TO REMOVE AND BREAK ALSO VEHICLE NEEDS FIXED ASAP CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10713678 — an unverified report by a vehicle owner.
SUSPENSION
THE LOWER BALL JOINT IS VERY LOOSE AND MAKING ALOT OF NOISE. THERE WAS A RECALL FOR LOWER BALL JOINT FAILURE FOR THIS CAR. DON'T UNDERSTAND WHY MY CAR IS NOT PART OF THE RECALL.
NHTSA complaint #10704624 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING MY SON HOME FROM SCHOOL, MY 2000 CHRYSLER CIRRUS BECAME DISABLED DUE TO THE RIGHT SIDE BALL JOINT SNAPPING OFF THE CONTROL ARM. I HAD TO GET MY VEICHLE TOWED AND HAD TO REPLACE THE RIGHT BALL JOINT , THE RIGHT CONTROL ARM AND ALSO THE RIGHT SIDE AXLE. I ONLY OWN THIS CAR 6 MONTHS ( 1825 MILES) AND THIS WAS THE 2ND MAJOR REPAIR I HAD WITH THIS VEICHLES STEERING CONPONENTS ( RACK & PINION ASSY AND POWER STEERING PUMP). I FOUND ON ANOTHER WEBSITE THAT THERE IS A RECALL FOR THE CONTROL ARM:LOWER BALL JOINT RECALL ID #79830 . CAN YOU PLEASE HELP WITH THIS PROBLEM OR LEAD ME IN THE RIGHT DIRECTION. THANK YOU!
NHTSA complaint #10446713 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 1996 CHRYSLER CIRRUS. THE CONTACT STATED THAT THE REAR LATERAL LINK FRACTURED, CAUSING THE REAR DRIVER SIDE TIRE TO FOLD INWARD WHILE DRIVING 10 MPH. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR LOCAL MECHANIC FOR REPAIRS OR DIAGNOSTICS. THE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #10438730 — an unverified report by a vehicle owner.
SUSPENSION
TL* THE CONTACT OWNS A 1998 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN IN EITHER DIRECTION OR PARKING, THERE WAS A LOUD, ABNORMAL NOISE FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO REPAIRED VARIOUS COMPONENTS ON THE VEHICLE. THE SECOND DEALER REPAIRED MOST OF THE SUSPENSION INCLUDING THE TIE ROD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,900.
NHTSA complaint #10433704 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 1996 CHRYSLER CIRRUS. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 42 MPH WHEN THE STEERING WHEEL BECAME EXCESSIVELY LOOSE. THIS MADE IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE INDEPENDENTLY VEERED OFF THE ROAD, AND CRASHED INTO A ELECTRIC POLE, YET THE VEHICLE DID NOT STOP. SHE THEN CRASHED INTO A SECOND POLE, JUMPED A CREEK AND CRASHED INTO A TREE AS THE VEHICLE CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE SEAT BELTS DID NOT RESTRAIN THE DRIVER AS SHE PLUNGED INTO THE STEERING WHEEL. SHE THEN EXITED THE VEHICLE THROUGH THE DRIVER SIDE WINDOW. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, CHEST AND A MINOR CONCUSSION. SHE ALSO SUFFERED SHORT-TERM MEMORY LOSS AS A RESULT. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 97V201000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) WHICH COULD POTENTIALLY CAUSE A LOSS OF STEERING CONTROL. THE CONTACT WAS UNAWARE THAT THE VEHICLE WAS EVER REPAIRED IN REGARDS TO THE RECALL. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint #10355793 — an unverified report by a vehicle owner.
SUSPENSION
MY CAR HAS BEEN GIVING ME PROBLEMS THEIR SEEMS TO BE QUIET SOME ISSUES WITH THE VEHICLE WHERE WOULD I TAKE IT IF IT HAS A RECALL ON THE VEHICLE. BRAKE PROBLEMS SOME LEAKAGE SOMEWHERE UNDER THE HOOD. WHEN I PURCHASED GAS IT RUNS OUT VERY FAST THE SUSPENSION IS ACTING UP IN THE VEHICLE.
NHTSA complaint #10300241 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1996 CHRYSLER CIRRUS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH ON NORMAL ROAD CONDITIONS; THE FRONT DRIVER SIDE TIRE DISENGAGED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE INTO THE EMERGENCY LANE. ROADSIDE ASSISTANCE TOWED THE VEHICLE TO THE RESIDENCE. AN AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION; FRONT CONTROL ARM: LOWER BALL JOINT) IS RELATED TO THE FAILURE. THE VIN WAS INCLUDED IN THE RECALL DEFECT; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL REMEDY. THE VEHICLE IS INOPERABLE AND HAS BEEN NOT REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10289165 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
THE CAR STARTED MAKING A CREAKING SOUND IN LIKE THE AXLES AND THEN IT BECAME A GRINDING SOUND . WE WERE DRIVING DOWN THE ROAD AND THE TIRE JUST CAME OFF WE SLID LIKE 20 FEET BEFORE COMING TO A STOP.
NHTSA complaint #10258858 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1995 CHRYSLER CIRRUS. SEVERAL MONTHS AGO, WHILE DRIVING 20 MPH, THE DRIVER'S SIDE FRONT SUSPENSION BEGAN MAKING A CREAKING NOISE. THE NOISE DID NOT SOUND LIKE THE SPRINGS, BUT MORE LIKE PLASTIC RUBBING OVER A HEAVY LOAD. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT BOTH THE PASSENGER AND DRIVER'S SIDE FRONT SUSPENSION WERE OUT OF LUBRICANT. IN ADDITION, THE SUSPENSION JOINTS NEEDED TO BE REPLACED. AFTER RESEARCHING THE ISSUE, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 97V201000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) FOR THE SAME FAILURE HIS VEHICLE WAS EXPERIENCING. THE MANUFACTURER STATED THAT THE RECALL DID APPLY TO HIS VEHICLE; THE MANUFACTURER WAS TAKING RESPONSIBILITY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 75,500 AND CURRENT MILEAGE WAS 76,200. UPDATED 12-02-08 *BF UPDATED 12/02/08.
NHTSA complaint #10248559 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1996 CHRYSLER CIRRUS. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE LOWER TIE ROD DROPPED FROM THE VEHICLE AND THE TIRE TURNED AT A NINETY DEGREE ANGLE. THE CONTACT LEFT THE VEHICLE TO GET A TOW AND, WHEN HE RETURNED, THE POLICE REMOVED THE VEHICLE. CHRYSLER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 97V201000 (CONTROL ARM: BALL JOINT SEPARATION). THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATE 09/10/08 *CW UPDATED 09/16/08
NHTSA complaint #10235729 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I'VE HAD MY ENGINE CHECKED BACK IN MAY OF 05 BY THE DEALER THEY SAID IT WAS ENGINE MISFIRE,THE DISTRIBUTOR IGNITION WAS BAD. THEY CHARGED ME $321 JUST TO CHECK IT,THEN I PAID $276 TO GET IT FIXED. THE CAR HAS HAD A DRIP EVER SINCE. IN THE PAST 6 TO 8 MONTHS OR LONGER I'VE HAD A DRIP FROM THE ENGINE THAT CAN'T BE FIXED , I RECENTLY HAD MY CAR WORKED ON IT WAS IN THE SHOP FOR A MONTH IT COST ME $2500 TO REPAIR AND IT STILL HAS A LEAK. IT'S BACK THERE AGAIN BECAUSE IT NEEDS THAT EXPANSION PLUG AND RETAINING BRACKET THAT ONLY THE DEALER CAN PROVIDE ACCORDING TO EVERY SITE BUT THE PLACE THE CAR COMES FROM. I'M ALSO HAVING TRANSMISSION PROBLEMS WHICH I'VE HAD SINCE I BROUGHT THE VEHICLE. BECAUSE I NEED A SHIFT MECHANISM AND CABLE FROM THE DEALER ACCORDING TO EVERY SITE BUT WHERE THE CAR COMES FROM. A FEW OF THE PROBLEMS THAT ARE ON THE LIST I'VE EITHER GOT FIXED OR GOT AN ESTIMATE FOR.(ONE ) OF THE PROBLEMS ON THE LIST ,THE DEALER SENT SOMETHING IN THE MAIL AND I GOT IT TAKEN CARE OF BY THE DEALER,IT WAS THE( TRANS. FLOOR SHIFTER). ALSO ON YOUR LIST! I'VE SPENT A LOT OF MONEY TO REPAIR THIS VEHICLE FOR MISTAKES MADE BY THE DEALER AND IT'S NOT FAIR . I WOULD LIKE TO BE REIMBURSED AND THE RECALL PROBLEM FIXED.
NHTSA complaint #10156496 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1995 CHRYSLER CIRRUS CASTLE NUT AND PIN FELL OFF ALLOWING THE UPPER CONTROL ARM TO FALL APART.*MR THIS FAILURE RESULTED IN HUNDREDS OF DOLLARS IN DAMAGE. AFTER THE FAILURE, THE CONSUMER RECEIVED A RECALL NOTICE ON THIS PROBLEM AND HAD IT REPAIRED. AFTER THE REPAIRS THE PART FAILED AGAIN. *NM UPDATED 9/15/05.
NHTSA complaint #10136705 — an unverified report by a vehicle owner.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.
NHTSA complaint #10129861 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
NHTSA complaint #10119858 — an unverified report by a vehicle owner.