Chrysler Crossfire Roadster body problems

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REAR BACK GLASS FALLING APART FROM CONVERTIBLE TOP WHILE PARKED IN GARAGE

NHTSA complaint #11222519 — an unverified report by a vehicle owner.

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WE OWN AN 2008 CHRYSLER CROSSFIRE CONVERTIBLE WITH 8500 MILES. THE REAR WINDOW CAME COMPLETELY LOOSE. I HAVE TALKED TO CHRYSLER CUSTOMER SERVICE AND THEY HAVE REFUSED TO DO ANYTHING ABOUT THIS TOP. THE CROSSFIRE HAS ALWAYS BEEN GARAGED. IT DOES NOT STAY OUTSIDE. HAYS CHRYSLER WILL NOT HELP EITHER. I SPOKE TO A LOCAL CONVERTIBLE SHOP AND WAS TOLD THE WINDOW COULD NOT BE REPAIRED. I OWN AN 05 CROSSFIRE THAT HAD THE SAME PROBLEM AND CHRYSLER REPLACED THE TOP. IT MAKES NO SENSE ONE WOULD BE REPAIRED AND THE OTHER REJECTED. THIS IS AN ONGOING PROBLEM WITH MANY OTHERS. PLEASE LOOK INTO THIS PROBLEM FOR ME AND SEE WHAT YOU CAN DO!!

NHTSA complaint #10914067 — an unverified report by a vehicle owner.

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I WAS DRIVING MY 2008 CHRYSLER CROSSFIRE ROADSTER WHEN I NOTICED A WIND SOUND COMING FROM THE REAR OF THE PASSENGER SIDE. I NOTICED A SEPARATION IN THE REAR WINDOW GLASS FROM THE CONVERTIBLE TOP. BY THE TIME I ARRIVED HOME THE GLASS HAS SEPARATED MORE THAN HALF WAY FROM THE CONVERTIBLE TOP. I WILL NOT DRIVE THIS CROSSFIRE ANYMORE AS I BELIEVE THIS SEPARATION MENTIONED ABOVE TO BE UNSAFE AND COULD POSSIBLY FAIL COMPLETELY AND CAUSE A HAZARD TO MYSELF AND OTHERS OR CRASH DURING DRIVING.

NHTSA complaint #10888566 — an unverified report by a vehicle owner.

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I HAVE A 2007 CHRYSLER CROSSFIRE CONVERTABLE. AS I WAS DRIVING I NOTICED A WEIRD CHANGE OF NOISE, I SOON REALIZED THAT THE REAR WINDOW WAS 75% DETACHED AND FLOPPING AROUND HELD BY THE DEFROSTER CONNECTION! I WAS ABLE TO SAFELY COME TO A STOP BEFORE IT FLEW OUT OR SHATTERED. CHRYSLER EXPLAINED TO ME THAT THE 10 YEAR 100,000 EXTENDED WARRANTY FOR REAR GLASS ON CHRYSLER CONVERTABLES DOES NOT APPLY TO MY VIN NUMBER? HOW CAN IT APPLY TO SOME AND NOT ALL???? THAT IS UNACCEPTABLE THERE ARE MANY COMPLAINTS FOR THE SAME PROBLEM. THEY OBVIOUSLY KNOW THIS IS A KNOWN DEFECT. ARE THEY WAITING TO CAUSE AN ACCIDENT WHERE THERE IS LOSS OF LIFE? PLEASE HELP

NHTSA complaint #10888116 — an unverified report by a vehicle owner.

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BACK WINDOW FELL OUT WHILE AT HIGHWAY SPEEDS. THE ONLY THING THAT KEPT IT FROM COMING COMPLETELY LOOSE WAS THE REAR WINDOW DEFROST WIRES.

NHTSA complaint #10862259 — an unverified report by a vehicle owner.

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REAR GLASS FELL OFF TOP WHILE DRIVING. COMPLETELY SEPARATED. ONLY 55,000 MILES ON CAR AND HAS BEEN GARAGE KEPT.

NHTSA complaint #10855718 — an unverified report by a vehicle owner.

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I PURCHASED THIS CAR THIS YEAR FROM A CHRYSLER EXECUTIVE WHO HAS OWNED IT FOR YEARS. SHE TOLD ME THAT WHILE DRIVING IT THE REAR GLASS WINDOW FELL OUT. THIS WAS HER DAILY DRIVER SO SHE HAD IT RE GLUED AS FAST AS SHE COULD SO SHE WOULD HAVE A CAR TO GET TO WORK.SHE DID NOT KNOW OF THE TSB ON THIS. TSB-23=035-11 CALLED X-31/ADHESION. I BOUGHT THE CAR THIS YEAR AND THE WINDOW IS LOOSE ON THE EDGES AND I AM AFRAID IT WILL FALL OUT AND CAUSE AN ACCIDENT. I TOOK IT TO A DEALER AND THEY DO NOT KNOW WHAT TO DO. THEY SAID BECAUSE IT WAS ALREADY FIXED IT WOULD PROBABLY NOT BE COVERED. IS THIS TRUE? I BOUGHT THIS CAR TO BE A DAILY DRIVER, NOT A SUNNY DAY DRIVER.

NHTSA complaint #10785301 — an unverified report by a vehicle owner.

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I OWN TWO CROSSFIRE CONVERTIBLES; A 2005 AND 2007. IN 2010 MY GLASS FELL OUT OF MY REAR TOP IN THE 2005 CROSSFIRE AT THE AIRPORT . WHEN I GOT BACK IT HAD FALLEN COMPLETELY OUT EXCEPT FOR THE CORD CONNECTING THE DEFOGGER. THIS DAMAGED A COMPUTER PART WHICH COST OVER $1000 IN THE TRUCK FROM WATER. ANYWAY IN JULY OF 2014 THE EXACT SAME THING HAPPENED TO MY 2007 CROSSFIRE CONVERTIBLE. OVER A PERIOD OF A FEW DAYS THE REAR GLASS JUST FELL COMPLETELY OUT. THE GLUE JUST GAVE WAY. ( WHAT EINSTEIN THOUGHT ANY GLUE WOULD HOLD A HEAVY PLATE GLASS WINDOW TO CANVAS ANYWAY). BOTH OF THESES CARS HAVE BEEN ONLY GARAGE KEPT. ANYHOW I TOOK THE CAR TO CHRYSLER AND THEY TOLD ME I WOULD HAVE TO PAY $2540 TO GET A NEW TOP EVEN THOUGH I HAD THE EXTENDED BUMPER TO BUMPER INSURANCE PROTECTION. THE PLAN APPARENTLY DID NOT COVER THE TOP BECAUSE IT WAS CONSIDERED UPHOLSTERY. I PROCEEDED TO TELL THEM THE EXACT SAME THING HAPPENED TO THE 2005. WELL BEHOLD TO MY DELIGHT THERE WAS SO MANY COMPLAINS ON THE 2005 TOP CHRYSLER HAD PUT AN EXTENSION OF THE WARRANTY TO 100,000 OR 10 YEARS. THE 2005 HAD ONLY 40,000 MILES PUT I HAD PURCHASED IN JULY OF 2004 SO I HAD JUST UNDER A MONTH LEFT UNDER THE EXTENDED WARRANTY. SO BY COMPLAINING ABOUT THE 2007 I GOT A NEW TOP ON THE 2005. COURSE NO ONE AT CHRYSLER WOULD HAVE LET ME KNOW , I FOUND OUT ONLY BY CHANCE. A RELIABLE COMPANY WOULD HAVE SENT OUT A WRITTEN NOTICE. I ALSO FIND OUT THAT THE 2007 HAS NO SUCH 100,000 EXTENDED WARRANTY SO I HAVE BEEN DRIVING A CAR WITHOUT A PROPER REAR WINDOW BECAUSE I AM STILL WAITING FOR CHRYSLER TO FIX THE OBVIOUS MANUFACTURE DEFECT. WHY WOULD THEY FIX THE 2005 AND NOT THE 2007 WHICH IS TWO YEARS NEWER WITH THE EXACT SAME PROBLEMS ? MY FAMILY HAVE OWNED NEARLY A DOZEN CHRYSLERS OVER THE YEARS BUT I THINK THE PROBLEMS WITH THESE WINDOWS MAY BE ENOUGH TO KEEP MY FROM EVER BUYING ANOTHER. IT IS JUST POOR BUSINESS.

NHTSA complaint #10749932 — an unverified report by a vehicle owner.

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BACK GLASS IN CONVERTIBLE TOP FALLING OUT

NHTSA complaint #10730935 — an unverified report by a vehicle owner.

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THE REAR WINDOW IS SLOWLY BUT SURELY SEPARATING FROM THE CONVERTIBLE TOP.

NHTSA complaint #10726985 — an unverified report by a vehicle owner.

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WHILE DRIVING MY CAR WITH THE TOP UP MY REAR WINDOW BECAME DETACHED. I TOOK THE CAR INTO THE DEALERSHIP AND THEY INFORMED ME THAT EVEN THOUGH THE 2005 CROSSFIRE ROADSTER WAS COVERED FOR THE SAME PROBLEM THEY WERE NOT COVERING THE 2006. I CONTACTED CHRYSLER DIRECTLY IN JULY OF 2014 THEY TOLD ME THE SAME THING. I THEN HAD TO MAKE A TEMPORARY REPAIR FOR $ 150 AND IN SEPTEMBER 2014 HAD TO REPLACE THE TOP FOR $ 2,457.62 AT A SHOP RECOMMENDED BY THE CHRYSLER DEALERSHIP. SO I AM OUT OF POCKET $ 2,607. I CONTACTED CHRYSLER AGAIN LAST WEEK 5 23 2015 AND THEY REPLIED THAT SINCE MY VEHICLE WAS NOT BUILT IN 2005 THEY WERE STILL NOT COVERING IT. THIS IS A VERY DANGEROUS PROBLEM EXPERIENCED BY NUMEROUS DRIVERS. IF THIS WINDOW WERE TO COME OUT WHILE DRIVING IT COULD SERIOUSLY INJURE OR KILL A PEDESTRIAN OR OTHER DRIVER. CHRYSLER HAS COVERED THE 2005 FOR THIS PROBLEM BUT NOT LATER MODELS. YOU WILL SEE OVER 20 COMPLAINTS ON THE SAFECAR.GOV SITE FROM OTHER DRIVERS WITH THE SAME COMPLAINT SAME MODEL AND YEAR. THERE ARE NUMEROUS COMPLAINTS ALL OVER THE WEB ABOUT THE SAME PROBLEM. I GUESS CHRYSLER AND THE GOVERNMENT WANTS TO WAIT UNTIL PEOPLE ARE KILLED BEFORE ACTING.

NHTSA complaint #10722046 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2006 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT THE REAR WINDSHIELD HUNG DOWN INSIDE THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ADHESIVE WAS FAULTY AND THE ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10721697 — an unverified report by a vehicle owner.

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WHILE PARKED, THE REAR CONVERTIBLE TOP GLASS WINDOW SEPARATED FROM THE FROM THE FABRIC AND IS HANGING DOWN-- OBSTRUCTING REAR VISION, PREVENTING TOP OPERATION, AND MAKING THE CAR NOT WEATHER TIGHT.

NHTSA complaint #10717071 — an unverified report by a vehicle owner.

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I AM ONE OF THOSE AFFECTED BY THE REAR WINDOW FALLING OUT OF THE CHRYSLER CROSSFIRE. AT FIRST THEY OFFERED TO GET ME A NEW TOP FOR $700. GOODWILL THEY SAID. I TOLD THEM I COULDN'T AFFORD IT. THEY WOUND UP RESENDING THE OFFER AND REFUSED TO HELP ME AT ALL. I TRY TO REGLUE THE WINDOW BUT IT FALLS OUT AGAIN. I AM IN NJ WHICH IS NOT ONE OF THE STATES THEY WERE HELPING PEOPLE IN. PLEASE HAVE CHRYSLER RECALL ALL CROSSFIRES FOR THIS KNOWN PROBLEM. THANKS.

NHTSA complaint #10714439 — an unverified report by a vehicle owner.

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WHEN I OPENED MY VEHICLE TO GET IN, I HEARD SOMETHING LOUD HITTING THE BACK PANEL. I THEN NOTICED MY REAR WINDOW HAD FELL 3/4 OF THE WAY OUT AND HIT THE BACK PANEL OF MY CAR. THE ADHESIVE ON THE REAR WINDOW ASSEMBLY FAILED CAUSING THE WINDOW ASSEMBLY TO PARTIALLY FALL OUT. I IMMEDIATELY LEFT THE CAR IN PARK AND WILL NOT DRIVE IT AS THE REMAINING PORTIONS OF THE WINDOW STRUCTURE COULD COME OUT CAUSING AN UNSAFE HAZARD TO MYSELF AND OTHERS AS THE WINDOW MAY HIT THE DRIVER OR OTHERS ON THE ROAD WHEN IT FULLY COMES OUT. I ONLY HAVE 33,000 MILES ON THE CAR AND HAVE HAD THIS CAR IN MY GARAGE SINCE THE DAY I PURCHASED IT. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE 2005, AT WHICH TIME CHRYSLER ISSUED AN 'EXTENDED WARRANTY' WHICH INCLUDED THE COST TO FIX THIS DEFECT TO THOSE NUMEROUS 2005'S WHO COMPLAINED. HOWEVER, SINCE THAT YEAR, THE AMOUNT OF CROSSFIRES WHICH WERE BUILT AND SENT TO THE US HAS DRASTICALLY DECREASED, WHICH IN TURN, COMPLAINTS DECREASED ALTHOUGH NOTHING WAS DONE BY THEM TO FIX THE PROBLEM. IN 2008, MY UNDERSTANDING IS THAT ONLY 2000 CROSSFIRES WERE BUILT AND SENT TO THE US, OF WHICH THERE HAS BEEN SEVERAL COMPLAINTS, HOWEVER, CHRYSLER THINKS THE CUSTOMER SHOULD TAKE THE EXPENSE OF FIXING THEIR DEFECTS OF USING INADEQUATE ADHESIVE FOR SOMETHING AS IMPORTANT AS A WINDOW. I WAS TOLD THE COST WOULD BE APPROXIMATELY $1,700-$2,400 TO REPLACE THE ENTIRE CONVERTIBLE TOP, WHICH IS WHAT THEY HAVE TO DO TO MAKE THIS SAFE FOR THE CONSUMER. THIS PRESENTS AN UNSAFE HAZARD TO MYSELF AND MY FAMILY AND I AM NOT HAPPY WITH CHRYSLER'S RESPONSE.

NHTSA complaint #10705408 — an unverified report by a vehicle owner.

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DRIVING DOWN THE INTERSTATE AT 70 MPH THE REAR WINDOW DETACHED FROM THE CONVERTIBLE TOP AND CRASHED INTO THE INTERIOR OF THE VEHICLE. THE DEALER CLAIMS THAT THE SEALANT/ADHESIVE FAILED AND THE REAR WINDOW BUT IT COULD NOT BE RE-ATTACHED. THE CHRYSLER DEALER ORDERED A NEW TOP WITH WINDOW. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES FOR THIS REPAIR. THE DEALER CHARGED $2,605.00 TO REPLACE THE CONVERTIBLE TOP. THIS IS A VERY DANGEROUS SAFETY ISSUE AS THE REAR WINDOW COULD HAVE INJURED THE OCCUPANTS.

NHTSA complaint #10664135 — an unverified report by a vehicle owner.

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I'M "COPYING/PASTING" SOMEONE ELSE'S WORDS AS THEY HAVE DESCRIBED EXACTLY WHAT I'M EXPERIENCING! I BOUGHT THIS VEHICLE IN SEPTEMBER, 2013 AND HAVE JUST NOW EXPERIENCED THE FOLLOWING PROBLEM. I'VE ALSO DONE AN ONLINE SEARCH & CAME ACROSS THIS SITE W/OTHER COMPLAINTS FILED! I WILL KEEP LOOKING FOR OTHER SITES TO FILE THE SAME COMPLAINT UNTIL SOMETHING IS DONE! "I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED KEPT."

NHTSA complaint #10659915 — an unverified report by a vehicle owner.

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I PURCHASED THIS VEHICLE AND NOT LONG AFTER, THE REAR WINDOW OF THE CONVERTIBLE TOP CAME LOOSE. I CONTACTED CHRYSLER ABOUT THE ISSUE. I'VE BEEN VERBALLY TOLD THAT THERE WAS A REPLACEMENT NOTE THAT AFFECTED CHRYSLER CROSSFIRES FOR 9 STATES. THE VEHICLE HAD TO BE ORIGINALLY SOLD IN ONE OF THESE 9 STATES. I CAN'T REMEMBER THE 9 SPECIFICALLY BUT...MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS (WHICH IS NOT PART OF THE 9 STATES REPLACEMENT CLAUSE), I LIVE IN MO WHICH IS COVERED BY THE REPLACEMENT CLAUSE. THE LADY THAT I SPOKE TO SAID THAT IT WAS A HUMIDITY ISSUE THAT WOULD CAUSE THE WINDOW TO UNGLUE.... SO, I ARGUED THAT MY VEHICLE IS NOW REGISTERED IN A STATE THAT THEY CLAIMED HAS THE LEVEL OF HUMIDITY THAT WOULD CAUSE THE KNOWN ISSUE, BUT, SHE STAYED FIRM ON THE FACT THAT MY VEHICLE WAS ORIGINALLY SOLD IN KANSAS AND THAT STATE IS NOT PART OF THE REPLACEMENT DEAL../ WHAT ARE MY RIGHT AS A CONSUMER? I HAVE WATER GETTING IN MY TRUNK WHICH CAUSED MULTIPLE ELECTRICAL ISSUES. AND NOW, I'M STUCK WITH THE BILL OR KEEPING THE VEHICLE AS IS. THANK YOU CHRYSLER.

NHTSA complaint #10654185 — an unverified report by a vehicle owner.

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I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED AT NIGHT AND DURING THE BUSINESS DAY. HELP!

NHTSA complaint #10653452 — an unverified report by a vehicle owner.

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REAR WINDOW FELL OUT COMPLETELY IN THE MIDDLE OF A THUNDERSTORM WITH MY WIFE DRIVING. THE WINDOW HAPPENED TO FALL INSIDE THE VEHICLE BUT IT COULD HAVE CAUSED AN ACCIDENT IF IT HAD FALLEN OUTSIDE THE CAR. SHE WAS LUCKY THAT THE WINDOW DID NOT FALL ON HER AND WE ONLY GOT WET.

NHTSA complaint #10639441 — an unverified report by a vehicle owner.