FaultScore

BMW 323CI vs Lexus HS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 323CI Lexus HS
Complaints on file 33 81
Model years covered 2000–2000 2010–2010
Worst model year
Best model year
Crashes reported 0 6
Fires reported 2 0
Injuries reported 0 4
Deaths reported 0 0
Most complained-about part Airbags Brakes
Share of complaints involving harm 6.1% 12.3%

BMW 323CI by year

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Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 11 33.3%
Transmission & Drivetrain 6 18.2%
Body & Structure 5 15.2%
Suspension 4 12.1%
Electrical System 3 9.1%
Engine & Cooling 1 3.0%
Lights 1 3.0%
Tires 1 3.0%

Lexus HS by year

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Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 42 51.9%
Suspension 6 7.4%
Electrical System 5 6.2%
Transmission & Drivetrain 4 4.9%
Acceleration & Cruise Control 4 4.9%
Fuel & Propulsion 4 4.9%
Airbags 3 3.7%
Stability & Traction Control 3 3.7%