Buick Encore GX vs Lexus IS
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Buick Encore GX | Lexus IS |
|---|---|---|
| Complaints on file | 325 | 808 |
| Model years covered | 2020–2026 | 1999–2025 |
| Worst model year | 2020 | 2006 |
| Best model year | 2025 | 2015 |
| Crashes reported | 10 | 68 |
| Fires reported | 1 | 9 |
| Injuries reported | 7 | 38 |
| Deaths reported | 0 | 1 |
| Most complained-about part | Electrical System | Body & Structure |
| Share of complaints involving harm | 5.5% | 14.4% |
Buick Encore GX by year
What breaks
Electrical System
56
17.2%
Engine & Cooling
51
15.7%
Transmission & Drivetrain
47
14.5%
Other & Unspecified
45
13.8%
Brakes
36
11.1%
Fuel & Propulsion
19
5.8%
Driver Assist & Collision Avoidance
17
5.2%
Steering
10
3.1%
Lexus IS by year
What breaks
Body & Structure
148
18.3%
Airbags
114
14.1%
Other & Unspecified
114
14.1%
Windows, Mirrors & Wipers
95
11.8%
Engine & Cooling
78
9.7%
Electrical System
45
5.6%
Fuel & Propulsion
37
4.6%
Steering
34
4.2%