FaultScore

Ford Explorer Police Intercept vs Mercedes Benz C240

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Explorer Police Intercept Mercedes Benz C240
Complaints on file 51 127
Model years covered 2015–2022 2001–2007
Worst model year 2005
Best model year 2002
Crashes reported 0 6
Fires reported 0 9
Injuries reported 0 12
Deaths reported 0 0
Most complained-about part Other & Unspecified Airbags
Share of complaints involving harm 0% 21.3%

Ford Explorer Police Intercept by year

15 16 17 18 20 21 22
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Other & Unspecified 19 37.3%
Body & Structure 11 21.6%
Engine & Cooling 9 17.6%
Transmission & Drivetrain 3 5.9%
Steering 3 5.9%
Electrical System 2 3.9%
Fuel & Propulsion 2 3.9%
Acceleration & Cruise Control 1 2.0%

Mercedes Benz C240 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 17 13.4%
Electrical System 14 11.0%
Fuel & Propulsion 14 11.0%
Windows, Mirrors & Wipers 14 11.0%
Engine & Cooling 11 8.7%
Seat Belts 7 5.5%
Other & Unspecified 7 5.5%
Body & Structure 6 4.7%