Ford Navigator vs Lexus ES Hybrid
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Ford Navigator | Lexus ES Hybrid |
|---|---|---|
| Complaints on file | 27 | 67 |
| Model years covered | 1998–2003 | 2013–2022 |
| Worst model year | — | 2016 |
| Best model year | — | 2014 |
| Crashes reported | 2 | 24 |
| Fires reported | 7 | 0 |
| Injuries reported | 1 | 4 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Acceleration & Cruise Control | Brakes |
| Share of complaints involving harm | 37% | 41.8% |
Ford Navigator by year
What breaks
Acceleration & Cruise Control
5
18.5%
Engine & Cooling
3
11.1%
Electrical System
3
11.1%
Body & Structure
3
11.1%
Airbags
2
7.4%
Brakes
2
7.4%
Suspension
2
7.4%
Tires
2
7.4%
Lexus ES Hybrid by year
What breaks
Brakes
9
13.4%
Other & Unspecified
9
13.4%
Transmission & Drivetrain
6
9.0%
Acceleration & Cruise Control
6
9.0%
Driver Assist & Collision Avoidance
6
9.0%
Electrical System
5
7.5%
Fuel & Propulsion
5
7.5%
Engine & Cooling
4
6.0%