FaultScore

Freightliner FLD120 vs Mercury Milan Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Freightliner FLD120 Mercury Milan Hybrid
Complaints on file 32 80
Model years covered 1992–2006 2010–2010
Worst model year
Best model year
Crashes reported 0 0
Fires reported 5 3
Injuries reported 2 0
Deaths reported 0 0
Most complained-about part Suspension Steering
Share of complaints involving harm 21.9% 3.8%

Freightliner FLD120 by year

92 95 96 97 98 99 00 01 06
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 10 31.3%
Tires 4 12.5%
Engine & Cooling 3 9.4%
Transmission & Drivetrain 3 9.4%
Brakes 3 9.4%
Electrical System 2 6.3%
Wheels 2 6.3%
Body & Structure 1 3.1%

Mercury Milan Hybrid by year

10
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 16 20.0%
Electrical System 9 11.3%
Airbags 9 11.3%
Transmission & Drivetrain 8 10.0%
Brakes 8 10.0%
Fuel & Propulsion 8 10.0%
Engine & Cooling 6 7.5%
Lights 5 6.3%