FaultScore

Harley-Davidson Flhtci vs Mercury Milan Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Harley-Davidson Flhtci Mercury Milan Hybrid
Complaints on file 32 80
Model years covered 1997–2006 2010–2010
Worst model year
Best model year
Crashes reported 3 0
Fires reported 3 3
Injuries reported 4 0
Deaths reported 0 0
Most complained-about part Electrical System Steering
Share of complaints involving harm 31.3% 3.8%

Harley-Davidson Flhtci by year

97 98 99 00 01 02 03 04 06
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 10 31.3%
Engine & Cooling 5 15.6%
Suspension 4 12.5%
Transmission & Drivetrain 2 6.3%
Fuel & Propulsion 2 6.3%
Other & Unspecified 2 6.3%
Steering 1 3.1%
Brakes 1 3.1%

Mercury Milan Hybrid by year

10
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 16 20.0%
Electrical System 9 11.3%
Airbags 9 11.3%
Transmission & Drivetrain 8 10.0%
Brakes 8 10.0%
Fuel & Propulsion 8 10.0%
Engine & Cooling 6 7.5%
Lights 5 6.3%