Hyundai Santa FE XL vs Toyota BZ4X

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Hyundai Santa FE XL Toyota BZ4X
Complaints on file 31 76
Model years covered 2019–2019 2023–2025
Worst model year — 2024
Best model year — 2023
Crashes reported 2 11
Fires reported 0 0
Injuries reported 0 2
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 6.5% 17.1%

Hyundai Santa FE XL by year

19
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 9 29.0%
Other & Unspecified 6 19.4%
Electrical System 5 16.1%
Brakes 5 16.1%
Windows, Mirrors & Wipers 2 6.5%
Transmission & Drivetrain 1 3.2%
Steering 1 3.2%
Body & Structure 1 3.2%

Toyota BZ4X by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 14 18.4%
Other & Unspecified 11 14.5%
Body & Structure 10 13.2%
Windows, Mirrors & Wipers 7 9.2%
Driver Assist & Collision Avoidance 7 9.2%
Wheels 6 7.9%
Brakes 4 5.3%
Tires 4 5.3%