FaultScore

Jaguar XJ Sedan vs Mercedes Benz E400

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Jaguar XJ Sedan Mercedes Benz E400
Complaints on file 32 80
Model years covered 2000–2011 2015–2017
Worst model year 2015
Best model year 2017
Crashes reported 1 5
Fires reported 1 0
Injuries reported 1 4
Deaths reported 0 0
Most complained-about part Engine & Cooling Airbags
Share of complaints involving harm 9.4% 11.3%

Jaguar XJ Sedan by year

00 05 06 08 11
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 7 21.9%
Fuel & Propulsion 5 15.6%
Transmission & Drivetrain 4 12.5%
Electrical System 4 12.5%
Airbags 2 6.3%
Tires 2 6.3%
Other & Unspecified 2 6.3%
Brakes 1 3.1%

Mercedes Benz E400 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 46 57.5%
Electrical System 5 6.3%
Steering 5 6.3%
Other & Unspecified 4 5.0%
Engine & Cooling 3 3.8%
Brakes 3 3.8%
Body & Structure 3 3.8%
Driver Assist & Collision Avoidance 3 3.8%