FaultScore

Mercedes Benz C vs Mercury Milan Hybrid

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz C Mercury Milan Hybrid
Complaints on file 32 80
Model years covered 1994–2010 2010–2010
Worst model year
Best model year
Crashes reported 7 0
Fires reported 0 3
Injuries reported 4 0
Deaths reported 0 0
Most complained-about part Lights Steering
Share of complaints involving harm 34.4% 3.8%

Mercedes Benz C by year

94 95 07 08 09 10
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 7 21.9%
Electrical System 6 18.8%
Transmission & Drivetrain 5 15.6%
Engine & Cooling 2 6.3%
Steering 2 6.3%
Brakes 2 6.3%
Fuel & Propulsion 2 6.3%
Airbags 1 3.1%

Mercury Milan Hybrid by year

10
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 16 20.0%
Electrical System 9 11.3%
Airbags 9 11.3%
Transmission & Drivetrain 8 10.0%
Brakes 8 10.0%
Fuel & Propulsion 8 10.0%
Engine & Cooling 6 7.5%
Lights 5 6.3%