FaultScore

Mercedes Benz E300 vs Ford C-Max

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz E300 Ford C-Max
Complaints on file 185 458
Model years covered 2016–2017 2013–2018
Worst model year 2014
Best model year 2017
Crashes reported 2 30
Fires reported 4 12
Injuries reported 8 16
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 7.6% 12.7%

Mercedes Benz E300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 39 21.1%
Electrical System 22 11.9%
Other & Unspecified 18 9.7%
Transmission & Drivetrain 17 9.2%
Steering 12 6.5%
Body & Structure 10 5.4%
Driver Assist & Collision Avoidance 9 4.9%

Ford C-Max by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 64 14.0%
Body & Structure 18 3.9%
Airbags 16 3.5%
Acceleration & Cruise Control 16 3.5%