FaultScore

Mercedes Benz GL320 vs Volvo WIA

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GL320 Volvo WIA
Complaints on file 37 91
Model years covered 2006–2009 1989–1999
Worst model year 1996
Best model year 1997
Crashes reported 2 0
Fires reported 3 1
Injuries reported 5 1
Deaths reported 0 0
Most complained-about part Steering Suspension
Share of complaints involving harm 27% 2.2%

Mercedes Benz GL320 by year

06 07 08 09
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 7 18.9%
Engine & Cooling 4 10.8%
Seats 4 10.8%
Other & Unspecified 4 10.8%
Electrical System 3 8.1%
Airbags 3 8.1%
Suspension 3 8.1%
Brakes 2 5.4%

Volvo WIA by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 20 22.0%
Electrical System 14 15.4%
Transmission & Drivetrain 12 13.2%
Engine & Cooling 7 7.7%
Body & Structure 7 7.7%
Steering 6 6.6%
Equipment & Accessories 6 6.6%
Brakes 5 5.5%