FaultScore

Mercedes Benz GLK250 vs Suzuki Aerio

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLK250 Suzuki Aerio
Complaints on file 58 145
Model years covered 2013–2015 2002–2007
Worst model year 2003
Best model year 2002
Crashes reported 1 11
Fires reported 0 4
Injuries reported 3 11
Deaths reported 0 0
Most complained-about part Airbags Brakes
Share of complaints involving harm 6.9% 17.9%

Mercedes Benz GLK250 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 24 41.4%
Other & Unspecified 8 13.8%
Engine & Cooling 5 8.6%
Transmission & Drivetrain 4 6.9%
Electrical System 4 6.9%
Acceleration & Cruise Control 4 6.9%
Steering 3 5.2%
Brakes 2 3.4%

Suzuki Aerio by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 21 14.5%
Transmission & Drivetrain 19 13.1%
Suspension 18 12.4%
Tires 15 10.3%
Engine & Cooling 11 7.6%
Airbags 9 6.2%
Electrical System 7 4.8%
Body & Structure 6 4.1%