FaultScore

Suzuki Grand Vitara XL-7 vs Mercedes Benz ML500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Suzuki Grand Vitara XL-7 Mercedes Benz ML500
Complaints on file 57 141
Model years covered 2001–2005 2002–2007
Worst model year 2006
Best model year 2003
Crashes reported 7 9
Fires reported 2 20
Injuries reported 3 14
Deaths reported 0 0
Most complained-about part Airbags Steering
Share of complaints involving harm 21.1% 30.5%

Suzuki Grand Vitara XL-7 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 15 26.3%
Electrical System 9 15.8%
Brakes 6 10.5%
Engine & Cooling 4 7.0%
Acceleration & Cruise Control 4 7.0%
Transmission & Drivetrain 3 5.3%
Suspension 2 3.5%
Fuel & Propulsion 2 3.5%

Mercedes Benz ML500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Steering 22 15.6%
Brakes 22 15.6%
Electrical System 20 14.2%
Seats 14 9.9%
Engine & Cooling 12 8.5%
Transmission & Drivetrain 10 7.1%
Acceleration & Cruise Control 7 5.0%
Other & Unspecified 6 4.3%