Volvo WIA vs Ford Taurus X
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Volvo WIA | Ford Taurus X |
|---|---|---|
| Complaints on file | 91 | 227 |
| Model years covered | 1989–1999 | 2008–2009 |
| Worst model year | 1996 | — |
| Best model year | 1997 | — |
| Crashes reported | 0 | 13 |
| Fires reported | 1 | 6 |
| Injuries reported | 1 | 3 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Suspension | Transmission & Drivetrain |
| Share of complaints involving harm | 2.2% | 9.7% |
Volvo WIA by year
What breaks
Suspension
20
22.0%
Electrical System
14
15.4%
Transmission & Drivetrain
12
13.2%
Engine & Cooling
7
7.7%
Body & Structure
7
7.7%
Steering
6
6.6%
Equipment & Accessories
6
6.6%
Brakes
5
5.5%
Ford Taurus X by year
What breaks
Transmission & Drivetrain
45
19.8%
Steering
44
19.4%
Acceleration & Cruise Control
26
11.5%
Body & Structure
18
7.9%
Brakes
15
6.6%
Engine & Cooling
13
5.7%
Electrical System
10
4.4%
Suspension
10
4.4%