13 of the 1,028 complaints about the 1997 Dodge Caravan are about the child seat — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,000 miles.
13
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
CHILD SEAT:RETRACTOR
THE INTEGRATED CHILD SAFETY SEAT BELT RETRACTOR WILL NOT ALLOW THE BELTS TO BE USED. CONSUMER'S VEHICLE HAD TWO SUCH SEATS IN THE VEHICLE, WHERE SEAT BELTS COULD NOT BE USED. MANUFACTURER CLAIMED THAT THE BELTS COULD NOT BE REPAIRED UNLESS THE ENTIRE SEAT WAS REPLACED.
NHTSA complaint #10079515 — an unverified report by a vehicle owner.
CHILD SEAT
WE HAVE BUILT IN CHILD SEATS IN THIS CAR. THE STRAPS ON THE CAR SEATS DO NOT RETRACT PROPERLY, SO THE SEATS ARE UNSAFE. ONE SEAT HAS BEEN HEAVILY USED, THE OTHER STOPPED RETRACTING ON FIRST FEW USES. WORSE THERE IS NO PLACE TO GET THESE SEATS REPAIRED. DODGE HAS OFFERED ONE LOCATION, ABOUT AN HOUR AWAY. WHERE THE SEAT COULD BE REPAIRED AT STANDARD AUTOMOTIVE REPAIR RATES. IN FACT WHEN I CALLED THIS LOCATION THEY COULD NOT DO IT. NOTE THIS MEANS THAT DODGE IS COMFORTABLE WITH TWO UNSAFE CHILD SEATS IN THIS VEHICLE. DT
NHTSA complaint #769363 — an unverified report by a vehicle owner.
CHILD SEAT
THE CONSUMER WENT TO TAKE HER CHILD OUT OF THE CARSEAT. AND THE STRAP TIGHTENED UP, SHE HAD TO CUT THE STRAP IN HALF TO RETREIVE HER CHILD FROM THE SEAT.
NHTSA complaint #8019238 — an unverified report by a vehicle owner.
CHILD SEAT:RETRACTOR
BELT RETRACTOR FOR THE INTEGRAL CHILD SAFETY SEAT HAS MALFUNCTIONED. BELT IS EXTENDED FULLY AND CANNOT BE USED PROPERLY. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.
NHTSA complaint #895980 — an unverified report by a vehicle owner.
CHILD SEAT
CONSUMER HAD TO CUT THE STRAP ON THE INTEGRATED SEAT IN ORDER TO REMOVE THE CHILD, THE SEAT WAS UNDER RECALL 98V-0185 BUT COULD NOT BE REPAIRED DUE TO LACK OF PARTS. NLM
NHTSA complaint #556059 — an unverified report by a vehicle owner.
CHILD SEAT
INTEGRATED CHILD SAFETY SEAT DESIGN OF THE YOLK/CABLE JOINT IS WEAK, RESULTING IN BREAKAGE, THIS PART ACTUATES THE LOCKING MECHANISM, WHEN BROKEN THE SEAT BELT DOES NOT LOCK PROPERLY. MJS
NHTSA complaint #549979 — an unverified report by a vehicle owner.
CHILD SEAT
CONUSMER HAS AN INTEGRATED CHILD SEAT AND THE BELT TIGHTENED UP AROUND THE CHILD'S NECK WHEN TRYING TO GET HER OUT. CONSUMER WAS GOING TO CUT IT, BUT MANAGED TO SLIDE CHILD'S HEAD UNDERNEATH THE BELT. DEALER HAS NOT BEEN CONTACTED.
NHTSA complaint #854049 — an unverified report by a vehicle owner.
CHILD SEAT
INTREGRATED CHILD SEAT WHICH FOLDS OUTOF EITHER SEAT DOES NOT WORK DUE TO A BROKEN CABLE WHICH PREVENTS THE SEAT FROM LOCKING, AND CAUSING THE CHILD TO SLIDE FORWARD. PARTS HAVE YET TO BE REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #853820 — an unverified report by a vehicle owner.
CHILD SEAT
NO SUMMARY
NHTSA complaint #715773 — an unverified report by a vehicle owner.
CHILD SEAT:HARNESS BUCKLE:INFANT
THE BUILT-IN CHILD SEAT SHIELD STRAPS NEED TO BE PULLED HARD TO BUCKLE. THE BUCKLE WOULD FAILED TO RELEASE. SOMETIMES AFTER TUGGING ON BELT, IT WOULD REWIND BY ITSELF. THE STRAPS PUT PRESSURE AGAINST CHILD'S CHEST. THE BOTTOM HOOKS ATTACHED TO BELT, CAN COME OUT.
NHTSA complaint #853227 — an unverified report by a vehicle owner.
CHILD SEAT:RETRACTOR
INTEGRATED CHILD SAFETY SEAT HARNESS FAILED TO RETRACT WHICH RESULTED IN CHOKING THE CHILD WHILE IN THE SEAT, HARNESS HAD TO BE CUT IN ORDER TO FREE THE CHILD. DEALER NOTIFIED/ WAS THE ONE WHO CUT THE HARNESS .
NHTSA complaint #832626 — an unverified report by a vehicle owner.
CHILD SEAT
INTEGRATED CHILD SAFETY SEAT LOCKED UP AND GOT TIGHTER.
NHTSA complaint #526022 — an unverified report by a vehicle owner.
CHILD SEAT
THE RETRACTING SEAT BELTS IN THE INTERGRATED CHILD SAFETY SEATS ARE CATCHING THE CHILD'S HAIR. DEALER HAS NO SOLUTION.
NHTSA complaint #816854 — an unverified report by a vehicle owner.