43 of the
1,471 complaints about the 2000 Dodge Durango are about the
doors, latches and locks — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
58,500 miles.
A
43
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Latch
3172.1%
Latches/Locks/Linkages
1023.3%
Lock
12.3%
Latch
12.3%
What owners said
Filed with NHTSA, in their own words.
at 80,000 milesMena, AR
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER AND PASSENGER SIDE REAR DOOR LOCKS FAILED AND WOULD NOT DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR CONTROL PANEL AND DOOR MOTOR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10523272 — an unverified report by a vehicle owner.
at 37,000 milesAliso Viejo, CA
LATCHES/LOCKS/LINKAGES
EVERY DOOR LOCK IN THE VEHICLE HAS FAILED CAUSING THE INABILITY TO OPEN THE DOOR MANUALLY. THE LOCK SYSTEM FAILS IN THE LOCKED POSITION AND REMAINS STUCK IN THE LOCKED POSITION CAUSING THE INABILITY TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE. IF YOU DO A GOOGLE SEARCH YOU WILL NOTE THAT THERE ARE 100'S OF POSTINGS ON THIS PROBLEM. I FEEL THIS IS UNACCEPTABLE FROM A SAFETY STAND POINT TO NOT BE ABLE TO OPEN A DOOR DUE TO A FAULTY POWER LOCK.
NHTSA complaint #10321091 — an unverified report by a vehicle owner.
at 116,000 milesDarlington, SC
LATCHES/LOCKS/LINKAGES
2000 DODGE DURANGO DOOR LOCKS ARE NOT WORKING PROPERLY. THE REAR PASSENGER DOOR LOCK WILL NOT RESPOND TO THE COMMANDS. I HAVE READ ABOUT NUMEROUS COMPLAINTS ABOUT THE DOOR LOCKS AND IT CONCERNS ME IF WE WERE IN AN ACCIDENT IF THE DOORS WILL STAY SHUT, OR WORSE UNABLE FOR ANYONE TO ACCESS THAT DOOR. IT SEEMS TO BE A PROBLEM IN ALL YEARS OF CARS. I UNDERSTAND IT IS A PLASTIC WHEEL POORLY DESIGNED. I AM HAVING PROBLEMS WITH 2 DOOR LOCKS AND THE REAR HATCH. CURRENTLY, WE ARE FACED WITH AN ELECTRICAL DRAIN ON THE BATTERY. IT IS A NEW BATTERY AND STILL WILL NOT START. I HAVE MY SUSPICIONS THAT THESE DOOR LOCKS MAY HAVE A BEARING. PLEASE LOOK INTO THE MATTER AS IT IS A DEFINITE FLAW AND A SAFETY HAZARD. THE REAR HATCH HAS NOT WORKED IN ABOUT 3 YEARS AND THE PASSENGER REAR ABOUT 2 YEARS AND THE DRIVERS DOOR MAKES NOISES ABOUT 3 YEARS.
NHTSA complaint #10279335 — an unverified report by a vehicle owner.
at 58,500 milesRedwood City, CA
LATCHES/LOCKS/LINKAGES
DRIVER AND PASSENGER ELECTRIC DOOR LOCK FAILURES.
NHTSA complaint #10267758 — an unverified report by a vehicle owner.
at 124,858 milesLinden, PA
LATCHES/LOCKS/LINKAGES
THE POWER LOCKS WON'T WORK AND THE POWER WINDOWS WON'T WORK. IT'S A HUGE PROBLEM WITH THE DODGE DURANGO. IF YOU EVER GET INTO A CAR WRECK YOU WILL NEVER BE ABLE TO GET OUT. IT IS ALSO AT RISK FOR THEFT.
NHTSA complaint #10235176 — an unverified report by a vehicle owner.
at 57,000 milesAurora, CO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 DODGE DURANGO. THE FRONT DOOR WILL NOT LOCK AT ALL. IT CAN'T EVEN BE LOCKED MANUALLY OR WITH THE KEY. THE BACK DRIVERS SIDE DOOR LOCK DOES NOT WORK. THE MOTOR QUIT WORKING. THIS IS NOT ONLY DANGEROUS, BUT THE VEHICLE COULD BE STOLEN OR THE CONTENTS. THIS IS A PROBLEM WITH DURANGOS. THERE ARE MANY COMPLAINT SIGHTS ON THE INTERNET WITH THE SAME COMPLAINT OVER AND OVER. THIS MUST BE A RECALL. MY DODGE VAN HAS THE SAME PROBLEM. IT HAPPENED AT AROUND 57,000 MILES.
NHTSA complaint #10218645 — an unverified report by a vehicle owner.
at 57,000 milesAurora, CO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 DODGE DURANGO. THE DRIVERS SIDE BACK DOOR LOCK MOTOR BROKE. THE VEHICLE HAD APPROX. 57,000 MILES ON IT. AT 60,000 MILES THE FRONT DOOR WILL NOT LOCK AT ALL. THIS IS A HUGE PROBLEM. CAN'T LEAVE ANYTHING IN THE VEHICLE. IT COULD GET STOLEN AND WORST OF ALL I COULD GET CAR JACKED BECAUSE THE DOOR WON'T LOCK. THIS IS A HUGE PROBLEM WITH DURANGOS. THERE ARE COMPLAINTS ALL OVER THE INTERNET. AND THAT IS ONLY PEOPLE WHO TAKE THE TIME TO COMPLAIN. I ALSO HAVE A DODGE CONVERSION VAN WITH THE SAME PROBLEM. MY FRIEND HAS A DODGE VAN ALSO AND HIS LOCKS ARE BROKEN TOO.
NHTSA complaint #10218583 — an unverified report by a vehicle owner.
at 39,000 milesGainesville, GA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. THE DRIVER SIDE WINDOWS WOULD NOT ROLL UP OR DOWN. IN ADDITION, THE REMOTE WOULD NOT OPEN AND LOCK THE DOORS. SHE WAS UNABLE TO DRIVE THE VEHICLE DUE TO SEVERAL HAZARDS. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE BECAUSE THEY HAD NEVER HEARD OR SEEN THAT TYPE OF FAILURE. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED MORE INFORMATION REGARDING THE DEFECT. DAIMLER CHRYSLER ADVISED HER TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 02-19-08
NHTSA complaint #10216004 — an unverified report by a vehicle owner.
at 95 milesLampasas, TX
LATCHES/LOCKS/LINKAGES
DOOR LOCKS FAILING TO UNLOCK.
NHTSA complaint #10210399 — an unverified report by a vehicle owner.
Uvalde, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON MY DODGE DURANGO. I HAVE AROUND 60,000 MILES ON IT. I TAKE REALLY GOOD CARE OF MY CAR. MY EXISTING PROBLEM IS MY PASSENGER SIDE ELECTRICAL LOCK. I HAVE TO MANUALLY OPEN IT EVERY TIME, LOCK DOES NOT WORK AND MY BACK RIGHT HAND WINDOW DOES NOT OPEN. I HAD TO REPLACE THE LOCK ON MY PASSENGER SIDE ONCE AT THE DEALERSHIP, IT WORKED FOR A COUPLE OF MONTHS THEN WENT OUT AGAIN, PLUS AS THEY WERE FIXING THE PROBLEM THEY LEFT SCREW DRIVER PRINTS ON MY DOOR, WHICH REALLY UPSET ME.
NHTSA complaint #10202379 — an unverified report by a vehicle owner.
at 94,000 milesElma, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A FEW WEEKS AGO, IT STARTED WITH THE DOOR AJAR LIGHT, AND GATE OPEN LIGHT COMING ON WHEN NOTHING WAS OPEN. A LOT OF ICE BUILD UP (BAD SEALS) MADE THE DRIVER DOOR DIFFICULT TO LATCH. A WEEK AGO WE WERE DRIVING AND ALL OF THE LOCKS STARTED UNLOCKING REPEATEDLY. NOW WE CAN'T EVEN LOCK OUR TRUCK, IT UNLOCKS ITSELF. IT DOES THIS WHETHER THE VEHICLE IS ON OR NOT. IT ALSO TURNS ON THE INTERIOR LIGHTS. THE SWITCHES DO NOT WORK TO LOCK THE DOORS. WE HAVE TO REMOVE THE FUSE (WHICH ALSO CONTROLS THE WIPERS, BAD IDEA) TO STOP THE LOCKS FROM UNLOCKING. ALSO, IT ARMS THE SECURITY SYSTEM ( I THINK)AND MAKES IT SO THE TRUCK SHUTS OFF ON IT'S OWN. I FEEL EXTREMELY UNSAFE NOW THAT I MY VEHICLE UNLOCKS ITSELF AND SHUTS OFF. LAST NIGHT WE CAME OUT TO THE PARKING LOT TO DISCOVER IT UNLOCKED AND THE INTERIOR LIGHTS WERE TURNING ON AND OFF THE WHOLE TIME. I HAVE TO TAKE MY 3 YEAR OLD IN THIS VEHICLE. I KNOW THAT THIS IS A PROBLEM WITH A LOT OF DURANGOS AND CHRYSLER BETTER DO SOMETHING ABOUT IT NOW! THIS IS A HUGE SAFETY ISSUE, AND I CAN'T BELIEVE IT'S BEING IGNORED.
NHTSA complaint #10182956 — an unverified report by a vehicle owner.
at 84,054 milesHighlands Ranch, CO
LATCHES/LOCKS/LINKAGES
AN AUTOMATIC DOOR LOCK OF OUR 2000 DODGE DURANGO DOES NOT UNLOCK ONE DOOR WHEN THE FRONT CONTROL IS ACTIVATED. THE LOCK HAS TO BE MANUALLY LIFTED. IF THE FRONT CONTROL IS NOT USED TO UNLOCK THE WHOLE CAR, THE ONE DEFECTIVE LOCK CANNOT BE UNLOCKED MANUALLY. THIS IS A SAFETY HAZARD. THIS IS THE SECOND ACTIVATOR THAT HAS GONE BAD ON THIS CAR. THE FIRST WAS THE FRONT DRIVER'S SIDE AND THE CURRENT DEFECTIVE LOCK IS THE RIGHT REAR PASSENGER DOOR.
NHTSA complaint #10157393 — an unverified report by a vehicle owner.
at 75,000 milesMilford, DE
LATCHES/LOCKS/LINKAGES
LOUD GRINDING NOISE IN ELECTRIC DOOR LOCKS. CAN ONLY MANUALLY LOCK/UNLOCK THE DOOR. HAD ONE REPLACED AT $250 AND ANOTHER IS BEGINNING TO FAIL. CHILD WAS ABLE TO OPEN THE DOOR BEFORE THE VEHICLE WAS AT A STOP. REAR HATCH LOCK "FLUTTERS" AND LOCKS/UNLOCKS BY ITSELF EVEN AFTER VEHICLE IS TURNED OFF AND KEY OUT OF IGNITION.
NHTSA complaint #10147807 — an unverified report by a vehicle owner.
Owensboro, KY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE KEPT FLOODING OUT AND WOULD NOT START OVER A MONTH PERIOD IN OCTOBER OF 2005. TAKEN TO A GARAGE TO BE FIXED. THE COMPUTER SHOWED NO PROBLEM. AFTER GETTING IT STARTED VEHICLE WOULD BE TAKEN HOME AND SAME PROBLEM REPEATED ITSELF. AFTER 3 TRIP TO GARAGE FOR SAME PROBLEM THE VEHICLES PCM(ENGINE CONTROL COMPUTER) HAS BEEN REPLACED. DEALER ADVISED THAT VEHICLE WAS 7000 MILES OVER THE 80000 MILE WARRANTY ON THAT PARTICULAR PART. THIS VEHICLE HAS HAD PROBLEM AFTER PROBLEM. FROM EXHAUST PROBLEMS TO TIMING CHAIN ASSEMBLERS FAILURE TO POWER DOOR LOCKS GOING OUT. I CAN NOT BELIEVE THAT CHRYLSER WAS NOT AWARE OF SOME OF THE PROBLEMS IN THE 200 DODGE DURANGO.
NHTSA complaint #10141889 — an unverified report by a vehicle owner.
Clarksville, TN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE HAD TO TAKE MY 2000 DURANGO IN 3 TIMES TO HAVE THE LOCKS REPAIRED. ALL 3 HAVE MADE LOUD NOISES WHEN TRYING TO LOCK ONCE THE VEHICLE IS IN MOTION. TWO OF THE LOCKS WERE SO BAD THAT YOU COULDN'T OPEN THE DOOR. I AM JUST WAITING FOR THE FOURTH ONE TO GO OUT.
NHTSA complaint #10138881 — an unverified report by a vehicle owner.
Wolcott, CT
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN 2004 I TOOK MY VEHICLE TO MY MECHANIC TO CHECK MY FRONT DRIVERS DOOR LOCK AND RIGHT BACK PASSENGER DOOR LOCKS. THEY ARE MAKING LOUD SCREECHING NOISES WHEN THEY TRY TO LOCK OR UNLOCK. HE TOLD ME HE CONTACTED DODGE AND IT WAS VERY EXPENSIVE TO REPAIR, BUT WHAT SURPRISED ME MOST EAS THAT THE DEALER HE SPOKE TO WAS WELL AWARE IOF THE PROBLEM AND NOT SURPRISED TO HEAR OF THE PROBLEM. DUE TO THE COST THE DOORS WERE NOT REPAIRED. NOW ALL DOORS EXCEPT THE BACK LEFT PASSENGER DOOR SCREECH LOUDLY AND EITHER DO NOT LOCK AT ALL OR STAY LOCKED. WHEN I BROUGHT MY VEHICLE IN TO HAVE A RECALL ON THE BALL JOINTS REPAIRS THEY TOLD ME MY DOORS WEREN'T THE WORST THEY HAD HEARD AND THEY WOULD GET WORSE. I DON'T UNDERSTAND HOW DEALERS CAN KNOW THIS PROBLEM EXISTS AND NOTHING BE DONE BY DODEGE TO FIX THE DOOR LOCKS. IT'S REALLY SAD THAT AT ANYTIME SOMEONE CAN JUST OPEN MY CAR AND EVEN WORSE, I HAVE 2 SMALL CHILDREN IN MY CAR WITH ME ALL THE TIME AND IF WE EVER HAD AN EMERGENCY, THEY COULD EITHER BE LOCKED IN THE CAR OR THEY COULD FALL OUT SINCE SOME DOORS DON'T LOCK AT ALL.
NHTSA complaint #10128727 — an unverified report by a vehicle owner.
Elberon, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK ON DRIVERS DOOR FAILED, HAS BEEN REPLACED 2 TIMES.
NHTSA complaint #10127090 — an unverified report by a vehicle owner.
Weirton, WV
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER DOOR LOCKS ON THE CONSUMER'S 2000 DODGE DURANGO FAILED. *NM THE ONLY DOOR THAT LOCKS IN THE VEHICLE IS THE PASSENGER SIDE REAR. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE VEHICLE WAS OUT OF WARRANTY.
NHTSA complaint #10113762 — an unverified report by a vehicle owner.
at 51,250 milesPerrysburg, OH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT AUTOMATIC DOOR LOCKS MAKE LOUD NOISE WHEN LOCKING AND UNLOCKING. ON SOME OCCASIONS, DOOR LOCKS DO NOT LOCK WHEN DRIVING VEHICLE AT AND BEYOND THE 15 MPH. WILL TRY TO LOCK (EVIDENT WITH THE NOISE), BUT WILL NOT LOCK WHEN CHECKED.
NHTSA complaint #10106420 — an unverified report by a vehicle owner.
Templeton, MA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
HAVE HAD FAILURE ON BOTH FRONT AND REAR DOOR POWER LOCK MECHANISM ON MY 2000 DODGE DURANGO.
NHTSA complaint #10106286 — an unverified report by a vehicle owner.
at 70,000 milesOshkosh, WI
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON 2000 DURANGO BUZZING WHEN YOU UNLOCK THE DOORS THEN NOT OPENING AT ALL EVEN MANUALLY. WHICH I BIELEVE COULD BE A SERIOS SAFTEY ISSUE IF THERE WAS A PROBLEM.
NHTSA complaint #10104795 — an unverified report by a vehicle owner.
at 30,000 milesSanta Rosa, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?
NHTSA complaint #10102813 — an unverified report by a vehicle owner.
at 25,000 milesLOS Banos, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR MAKES LOUD NOISE WHEN LOCKING, AND DOSEN'T UNLOCK BY REMOTE HAVE TO UNLOCK DOOR FOR PASSENGER TO GET IN, ALSO WHEN AOUTO LOCK ENGAGES MAKE REALY LOUD NOISE, TOOK DURANGO IN WHILE AND WAS TOLD THAT THE REGULATOR WAS OUT. THIS SEEMS LIKE ITS A DEFECT IN WORKMANSHIP OR THE PARTS THAT CONTROLE THE LOCKING MACHANISM, NOTICES OTHER DURANGOS HAVEING THE SAME PROBLEM MUST BE RECALLED , AND I HAVE LESS THAN 40K MILES ON DURANGO SO ITS NOT FROM PROLONG USE ITS A DEFECT!
NHTSA complaint #10102846 — an unverified report by a vehicle owner.
at 27,000 milesDevore, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV).
NHTSA complaint #10102598 — an unverified report by a vehicle owner.
Canton, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE WAS HAVING PROBLEMS WITH THE TWO BACK DOOR LOCKS. THE DOOR LOCKS WERE REPLACED TWICE. BUT EVERY TIME THE LOCKS WERE REPLACED THE DOORS STILL WERE UNABLE TO LOCK.*AK....DEALER REPLACED LATCHES.
NHTSA complaint #10099664 — an unverified report by a vehicle owner.
at 87,000 milesGarland, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BALL JOINT FAILURE ON PASSENGER SIDE. THE UPPER CONTROL ARMS, ALONG WITH THE BALL JOINTS HAVE BEEN REPLACED 3 TIMES IN THE FIRST 24 MONTHS OF OPERATION.
NHTSA complaint #10088608 — an unverified report by a vehicle owner.
at 75,000 milesBaltimore, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS KEEP LOCKING AND UNLOCKING THEMSELVES. THIS IS A HAZZARD SINCE IT DOES THIS WHILE DRIVING. IT EVEN DOES IT WHEN I'M NOT DRIVING. I'VE ALREADY HAVE HAD SOMEONE TRY TO BRAKE IN. I'M GOING TO GUESS THAT THEY HEARD THE DOOR LOCKS GO UP AND DOWN. *AK 2 DODGE DEALERSHIPS THAT I'VE CHECKED WITH SAY THEY HAVE NO CLUE.
NHTSA complaint #10086242 — an unverified report by a vehicle owner.
at 37,000 milesKenosha, WI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE UPPER BALL JOINT BAD AT 37,000 MILES. COULD FEEL SOMETHING WRONG THROUGH THE STEERING WHEEL AND MADE SEVERAL VISITS TO DODGE DEALER AND NON-DODGE DEALER AND ALL SAID NOTHING WAS WRONG. FINALLY INSISTED THE DEALER WHERE THE VEHICLE WAS PURCHASED PUT IT ON THE FRONT END MACHINE AND TAKE A LOOK. PROBLEM WAS EASILY DISCOVERED BY THE MECHANIC PRIOR TO MAKING IT TO THE MACHINE. ALSO REPLACED DRIVERS SIDE AUTOMATIC DOOR LOCK ASSEMBLY TWICE IN TWO MONTHS.
NHTSA complaint #10083125 — an unverified report by a vehicle owner.
at 86,000 milesAzle, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LOCK MOTORS HAVE GONE OUT CAUSING HORRIBLE SCREECHING NOISE AND DOORS TO NOT UNLOCK.
NHTSA complaint #10067589 — an unverified report by a vehicle owner.
at 88,358 milesCalumet City, IL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPPER BALL JOINTS FAILED ON VECHILE.
NHTSA complaint #10067543 — an unverified report by a vehicle owner.