101 of the 410 complaints filed about the Dodge Journey AWD are about the electrical system — 25% of everything owners reported. The worst model year for it is 2010.
101
Complaints
25%
Share of all complaints
0
Crashes
2
Fires
ELECTRICAL SYSTEM
THE HORN BLOWS CONTINUOUSLY OUT OF NO WHERE. I HAVE CHANGED THE BATTERY ON THE VEHICLE AFTER I HAD ONE COMPLETELY DEAD. IT WAKES UP NEIGHBORS IN THE MIDDLE OF THE NIGHT. MY ALTERNATOR IS GOOD AND PROVIDES THE CORRECT AMPERAGE. IT HONKS WHEN STARTED, SITTING STILL AND OFF AND ALL THE TIME. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.
NHTSA complaint #11229311 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE HEADLIGHTS HAVE STOPPED WORKING. FUSES ARE GOOD AND BULBS ARE GOOD.
NHTSA complaint #11218633 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK.
NHTSA complaint #11203413 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HORN HONKS RANDOMLY BY ITSELF. PARKED, MIDDLE OF THE NIGHT, OR DRIVING THIS IS DANGEROUS DISTRACTING FOR ME AND OTHER DRIVERS. SCARY STARTLES ME AND FREAKS MY NEIGHBORS OUT! DRAINING MY BATTERY TOO. ALSO A CLICKING SOUND WHEN NOTHING ON. I GOOGLED IT AND WAS SHOCKED TO FIND HUNDREDS OF OTHERS COMPLAINTS. I CALLED CRYSLER THEY SAID TO MAKE A COMPLAINT HERE AND IF ENOUGH COMPLAINTS A RECALL WILL BE ISSUED. I SURE HOPE NO ONE GETS HURT OR DIES WAITING FOR THE MANUFACTURER TO CORRECT THE ELECTRICAL PROBLEM THEY CLEARLY KNOW ABOUT BUT WILL NOT ADDRESS UNLESS THEY ABSOLUTELY HAVE TO. WHAT A SHAME CONSUMERS PAY GOOD MONEY FOR SUCH POOR SERVICE. I KNEW I SHOULD HAVE STAYED WITH A GMC!
NHTSA complaint #11196064 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY JOURNEY WAS WORKING FINE UNTIL A FEW MONTHS AGO, WHEN THE BATTERY SEEMINGLY DIED. I REPLACED IT (NO SMALL FEAT) AND ALL WAS GOOD FOR A BIT. NOW, EVERY THIRD DAY, I GO OUT AND THE CAR IS DEAD. THE BATTERY IS BRAND NEW, BUT THE CAR ACTS AS IF IT IS DEAD. I DISCONNECT THE NEGATIVE LEAD, [PUT IT BACK ON, AND VOILA, IT STARTS AGAIN. THE BATTERY IS FINE. AT LEAST FOR A DAY, AND THE REPEATS...OVER AND OVER. I TOOK IT IN FOR THE RECALL ON THE STEERING COLUMN ELECTRICAL ISSUE AND IT LASTED FOR A WEEK AFTER THAT, AND THEN DEAD AGAIN. I SEE THE FORUMS THAT SAY LOTS AND LOTS OF PEOPLE HAVE HAD THIS PROBLEM...HAS ANYONE ACTUALLY GOT IT FIXED IN WHICH IT HAS STAYED FIXED? SINCE DODGE REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM, WE ARE IN A BAD CATCH-22 IN WHICH THE DEALER CAN'T/WON'T FIX IT BECAUSE IF THEY ACKNOWLEDGE THAT THIS IS AN ISSUE, THEN THEY FEEL RESPONSIBLE FOR IT, WHICH THEY CAN'T /WON'T DO. SO I AM IN THE ENDLESS BACK-AND-FORTH WITH REPAIR PLACES, WHO I SUSPECT JUST DISCONNECT THE NEGATIVE TERMINAL, RECONNECT IT, CALL VICTORY AND CHANGE ME $200. I HAVE REPLACED STARTER, ALTERNATOR AND BATTERY 3 TIMES.
NHTSA complaint #11193597 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
CAR WILL NOT TURN ON. ONE DAY IT URNS ON FINE NEXT DAY WONT TURN ON.
NHTSA complaint #11190174 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY AUTO IS NOT PART OF THE RECALL INVOLVING THE IGNITION/FOB. BUT I'VE HAD ISSUES WHEN MY AUTO SHUTS OFF FOR NO REASON, IF MY CAR IS TURNED OFF AND MY KEY IS LEFT IN THE IGNITION..I CLOSED THE DOORS AND 5-10 SEC.LATER ALL MY DOORS LOCKED. THANKFULLY MY WINDOWS WERE CROWDED, I WAS IN MY GARAGE BECAUSE IT WAS SUMMER AND MY DOG WAS IN THE AUTO. SOMETIMES MY FOB WORKS .SOMETIMES DOESN'T. HAVE REPLACED BATTERY AND FOB BUT STILL HAVE IGNITION ISSUES AT TIMES.
NHTSA complaint #11176125 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
HORN CONSISTENTLY BLOWING WHILE CAR IS TURN OFF SITTING STATIONARY,WHILE DRIVING ALL HOURS OF DAY AND NIGHT. TOOK HORN FUSES OUT TO STOP HORN FROM BLOWING. AS SOON AS WE PUT FUSES BACK IN HORN STARTS BLOWING AS IF THE CAR IS POSSESSED. HORN BLOWING ON OWN WHILE DRIVING DOWN CITY STREETS,HIGHWAYS AND STATIONARY.NOTICED HEAD LIGHTS FLASHING AS IF ALARM GOING OFF. CLICKING NOISE AS IF ELECTRICAL WIRES ARE TOUCHING COMING FROM FUSE BOX AREA. DRAINING BATTERY HAD TO REPLACE BATTERY WITHIN 6 MONTHS OF PURCHASE. CHANGED THE CAR ENGINE COMPUTER CAUSE THAT WENT OUT,NOT SURE IF THAT'S A RESULT OF THIS ISSUE.THERE ARE A HUGE NUMBER OF COMPLAINTS ABOUT THE SAME OR SIMILAR PROBLEMS IF YOU GOOGLE IT. TOOK TO SEVERAL INDEPENDENT MECHANICS NO ONE CAN DETECT THE ISSUE. APPARENTLY THE DODGE DEALERSHIPS CAN'T DETECT PROBLEM EITHER ACCORDING TO THE COMPLAINTS I'VE READ ON GOOGLE. PLEASE HELP US THIS PROBLEM IS ANNOYING! TO MANY COMPLAINTS ABOUT THE SAME ISSUE AND NO ONE CAN DETECT THE PROBLEM! THERE NEED TO BE A RECALL! I'M AFRAID MY CAR IS GOING TO CATCH ON FIRE! PROBLEM STARTED IN 2017 AND HAS BEEN GOING ON FOR ABOUT 2-3 YRS NOW OFF AND ON. HORN BLEW ON ITS OWN WHEN PUT FUSES BACK IN AS LATE AS TODAY. 01/05\19
NHTSA complaint #11165440 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
KBB SHOWS IGNITION RECALL ON THE 2010 DODGE JOURNEY MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WITH NO OTHER ISSUES. SOME DAYS IT DOES FINE. COULD BE A COUPLE WEEKS AND THEN WILL RANDOMLY SHUT OFF MAKING IT VERY UNSAFE FOR A FAMILY VEHICLE. DODGE DEALERSHIP SAYS THERE NO OPEN RECALL ON THE VEHICLE. ANY HELP WOULD BE GREATLY APPRECIATED.
NHTSA complaint #11163000 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.
NHTSA complaint #11156762 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE TIPM IS STARTING TO FAIL (WHICH APPARENTLY DODGE KNEW ABOUT BUT WILL NOT FIX DUE TO LACK OF REPORTS) FUSES AND RELAYS ARE STARTING TO BLOW CAUSING ALL KINDS OF ELECTRICAL ISSUES. THE TIPM FOR THE CAR IS TYPICALLY 500-1000 DOLLARS WHICH IS A LOT TO SPEND TO FIX ON A CAR THAT THE MANUFACTURER KNEW WOULD EVENTUALLY HAPPEN. DO NOT EVER BUY THIS VEHICLE. WORST CAR TO OWN!! EVER!!
NHTSA complaint #11154552 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
SENTRY SECURITY FEATURE RANDOMLY MALFUNCTIONS, DEACTIVATING THE ENGINE AND STRANDING THE VEHICLE. VEHICLE MAKES CLICK NOISE WHEN KEY FOB IS TURNED TO START, BUT ENGINE WON'T TURN OVER. THEN VEHICLE WILL ACT LIKE THE BATTERY IS DEAD, EVEN THOUGH IT ISN'T. THE VEHICLE WILL WORK NORMALLY FOR MONTHS WITH NO PROBLEMS. NO WARNINGS AND NO PATTERNS. ONLY ABLE TO START AGAIN AFTER A FEW HOURS LEFT ALONE. NO ACTION RESOLVES THE ISSUE.
NHTSA complaint #11153524 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE DRIVING MY DODGE JOURNEY THE HORN BEGAN TO BLOW EXTENSIVELY. I WAS NOT MANUALLY BLOWING THE HORN. THE HORN BEGAN TO BLOW ON IT'S OWN, THEN IT WOULD STOP FOR APPROXIMATELY 3 MINUTES, THEN START AGAIN. NEXT DAY, IT DID THE SAME BUT WITH DIFFERENT TIME INTERVALS. IT WAS BLOWING INTERMITTENTLY. WHEN I WAS HOME, WHILE THE CAR WAS PARKED AND LOCKED, THE HORN BEGAN TO BLOW AGAIN. I FINALLY HAD TO TAKE FUSES OUT. I'M NOW DRIVING WITHOUT A HORN, I CARRY A PURCHASED HORN IN THE CAR. ONLINE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AND MAKE OF CAR. THE FIX IS PRICEY! PEOPLE ARE NOT AWARE THAT THEY SHOULD COME TO THIS SITE TO INITIATE A RECALL SO THAT THE MANUFACTURER WILL AIDE US WITH REPAIR. PLEASE HELP US.
NHTSA complaint #11144488 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
DEFECTIVE TIPM MANY VEHICLES DODGE/CHRYSLER HAVE BEEN RECALLED, THE MAJORITY FROM 2007-2015. JOURNEYS WERE NOT INCLUDED, BUT ACCORDING TO THE INCREDIBLE NUMBER OF COMPLAINTS I FEEL THEY SHOULD HAVE BEEN. THIS EFFECTS EVERYTHING AND MY CAR LOSES POWER WHILE DRIVING DOWN THE ROAD. IT WILL BE MUCH CHEAPER FOR DODGE TO FIX IT THEN TO GET THE LAWSUIT WHEN MY AIRBAG DOESN'T DEPLOY OR I AM IN AN ACCIDENT.
NHTSA complaint #11120731 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
RANDOM CRANKING ISSUE. HAS LEFT ME STRANDED SEVERAL TIMES. IT WILL CRANK AND MOVE AND AFTER I PARK SOMEWHERE AND SHUT THE VEHICLE OFF THE NEXT TIME I GET READY TO GO SOMEWHERE IT WILL NOT CRANK. STARTER, IGNITION, BATTERY, BATTERY CABLES, ALTERNATOR HAVE BEEN REPLACED. I HAVE ALSO TAKEN THE KEY TO LOCKSMITH TO MAKE SURE IT HASN'T LOST PROGRAMMING. DEALERSHIP SAYS IT CANNOT DUPLICATE PROBLEM. IT HAS LEFT ME STRANDED 18 TIMES THIS MONTH ALONE. IT RANDOMLY WILL NOT CRANK WHEN YOU TURN THE KEY. WHETHER IN MY GARAGE OR AT THE GROCERY STORE. IT WON'T RESTART UNTIL THE NEXT DAY. THIS HAS HAPPENED FOR ABOUT 2 YEARS NOW. I HAVE READ SEVERAL POSTS ON REPAIR FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH NO REMEDY FROM THE MANUFACTURE. PLEASE HELP!
NHTSA complaint #11113589 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHEN THE VEHICLE IS IN MOTION, THE HORN BLOWS LIKE YOU ARE HOLDING THE HORRN DOWN. THIS HAS HAPPENED SEVERAL TIMES N TRAFFIC ON THE HIGHWAY. IT ALSO HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY IN THE MIDDLE OF THE NIGHT. WHILE WE WERE SLEEPING. WE THOUGHT SOMEONE WAS STEALING IT. AT LEAST 4 TIMES IT WENT OFF. TOOK THE VEHICLE TO THE DEALERSHIP IN OCT. 2017 THEY TOOK OUT THE HORN FUSES. BECAUSE IT BLOWED ALL NIGHT AND IT KILLED THE BATTERY. THEY CALLED IT THE GHOST HORN. SO I'M DRIVING AROUND NOW IN THIS VEHICLE WITHOUT A HORN.
NHTSA complaint #11110992 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE CAR RANDOMLY HONKS ON IT'S OWN DURING DRIVING AND PARKED ON THE SIDE OF THE STREET.
NHTSA complaint #11101697 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
LEFT AND RIGHT HORN ACTIVATED AT RANDOM WHILE DRIVING AND PARKED, NIGHT AND/OR DAY. DEALERSHIP CAN NOT PIN POINT THE PROBLEM. SEVERAL COMPLAINTS ON THIS PROBLEM ALL OVER THE INTERNET.
NHTSA complaint #11074932 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE HORN INADVERTENTLY HONKED ON AND OFF WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES THROUGHOUT THE DAY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11032706 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE HORN INADVERTENTLY HONKED ON AND OFF WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES THROUGHOUT THE DAY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11032706 — an unverified report by a vehicle owner.