27 of the
53 complaints filed about the Dodge RAM 4500
are about the steering —
51% of everything owners reported.
The worst model year for it is 2011.
TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10825056 — an unverified report by a vehicle owner.
MY SUSPENSION/STEERING SNAPPED AND THE DEALER WILL NOT RELEASES THE VEHICLE TO ME AND TOLD ME TO CALL DODGE SINCE THERE IS AN OPEN RECALL ON IT. I HAVE CALLED 3 TIMES AND NOBODY CALLS BACK. MY TRUCK HAS BEEN AT THE DEALER SINCE SEPTEMBER 2015.
NHTSA complaint #10819748 — an unverified report by a vehicle owner.
LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WILL LAST UNTIL WE GET THE CORRECT PART.MIND YOU THIS IS A PART THAT COULD BREAK AND CAUSE LOSS OF CONTROL OF YOUR VEHICLE AND POSSIBLY KILL SOMEONE. WHILE MY COMPANY TRUCK IS SITTING BROKE DOWN AND WAITING FOR THE LOCAL DEALER ARRIGO TO CALL CHRYSLER BACK FOR 5 DAYS AND LET THEM KNOW THAT I CAN HAVE MY TRUCK TOWED TO THEIR SHOP AT MY EXPENSE FOR THE REPAIR THAT IS BEING PAID FOR BY CHRYSLER.
NHTSA complaint #10678938 — an unverified report by a vehicle owner.
DRIVER WAS TURNING THE TRUCK AROUND IN OUR LUMBERYARD WITH A PARTIAL LOAD ON THE BED AND THE LEFT STEERING TIE ROD BALL STUD SHEARED OFF CAUSING A SERIOUS PROBLEM WITH CONTROL OF THE VEHICLE HE WAS GOING LESS THAN 5 MPH. THE ORIGINAL TIE ROD WAS REPLACED BY DODGE IN MAY 2011 WE WERE UNDER THE IMPRESSION THE PART REPLACED SOLVED THE SHEARING OR FRACTURING PROBLEM WITH THE STEERING.
NHTSA complaint #10664504 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/23/15
NHTSA complaint #10662968 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO THE DRIVER SIDE TIE ROD. THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN.
NHTSA complaint #10650654 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10641270 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10632871 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH THE DRIVERS SIDE TIE ROD FAILED CAUSING THE STEERING TO BECOME UNSTABLE. THE COMPANY VEHICLE WAS REPAIRED BY THE COMPANY'S MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10628317 — an unverified report by a vehicle owner.
TL* THE CONTACT WAS DRIVING A 2008 DODGE RAM 4500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE DRIVERS SIDE TIE ROD FAILED CAUSING THE STEERING WHEEL TO BECOME UNSTABLE. THE COMPANY VEHICLE WAS REPAIRED BY THEIR MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #10628321 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10621992 — an unverified report by a vehicle owner.
DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 ABOUT THE RECALL. DEALER SAID THAT REPLACEMENT WOULD BE MADE IN MAY 2014. WHEN CONTACTED IN MAY DEALER SAID THE REPLACEMENT WOULD NOT BE MADE UNTIL SEPTEMBER 2014. TRUCK HAS A SERIOUS PULL TO THE RIGHT SIDE AND SHOWS EXTREME WEAR ON THE RIGHT FRONT TIRE. GIVEN THE SAFETY ASPECTS OF THIS RECALL I WOULD LIKE THE REPLACEMENT AS SOON AS POSSIBLE WITHOUT THE CONTINUAL DELAYS BY DODGE.
NHTSA complaint #10604262 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 123,300.
NHTSA complaint #10584190 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER:13V527000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE TOOL NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE YEARS AGO. THE MANUFACTURER WAS NOTIFIED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
NHTSA complaint #10578858 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V527000 (STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE FOR SIX MONTHS TO TWELVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10578170 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT HE RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V239000 (POWER TRAIN). THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE MANUFACTURER DID NOT HAVE THE NECESSARY PARTS AVAILABLE IN ORDER TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT OF THE DELAY ON RECEIVING THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10566035 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. HE RECEIVED TWO RECALL NOTICES, NHTSA RECALL 13V239000 POWER TRAIN WAS RECEIVED IN JULY 2013; AND NHTSA RECALL, 13V527000 , STEERING WAS RECEIVED IN JANUARY 2014 BOTH RECALLS INDICATED HE COULD LOSE CONTROL AND CRASH WITHOUT WARNING. HE WAS REQUIRED TO SIGN A MOTOR VEHICLE DOCUMENT INDICATING THE VEHICLE WAS SAFE TO DRIVE FOR COMMERCIAL PURPOSES INCLUDING CARRYING A LOAD. HE NOW HAS LIMITED USE OF THE VEHICLE DUE TO THE POTENTIAL SAFETY RISK STATED IN BOTH RECALLS ONE OF WHICH INDICATED THAT THE FRONT END COULD FAIL DUE TO IMPROPER WELDING AND THE LEFT TIE ROD MANY FRACTURE. THERE ARE NO FAILURES AT THIS TIME. HE WAS ADVISED BY THE CHRYSLER RECALL CENTER THAT THEY WILL DISCUSS WHAT ACTIONS THEY WOULD TAKE REGARDING A CRASH ONLY WHEN OR IF A CRASH DID OCCUR. THE CONTACT IS EXTREMELY CONCERNED ABOUT THE SAFETY RISK INVOLVED.
NHTSA complaint #10559549 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT THE DRIVER'S SIDE TIE ROD ASSEMBLY COMPLETELY BECAME FRACTURED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD PREVIOUSLY OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 70,000.
NHTSA complaint #10552707 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN AT A SPEED OF 1 MPH, THE STEERING WHEEL SUDDENLY SEIZED. UPON INSPECTION, IT WAS CONFIRMED THAT THE DRIVER'S SIDE OUTER TIE ROD WAS DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING). THE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10511666 — an unverified report by a vehicle owner.