Fiat 124 Spider airbag problems

AIR BAGS

manufacturer is not able to perform recall service. No dealers have the proper tool necessary to complete repair. I've tried all dealers in Atlanta GA area.

NHTSA complaint #11712931 — an unverified report by a vehicle owner.

AIR BAGS

Hello, Can you please direct me to the proper office to file a complaint against a Fiat dealership which refuses to complete a recall? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11689560 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, where it was determined that the air bag control module software needed to be updated. The dealer informed the contact that the repair could not be completed because the software was associated with Mazda and, therefore, could not be performed. The vehicle was not repaired, and the contact was referred to a Mazda dealer for further assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11685345 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was informed that the dealer was not equipped with the tools to repair the vehicle.

NHTSA complaint #11679879 — an unverified report by a vehicle owner.

AIR BAGS

Fiat dealers do not have the ability to address this recall, spoke to FCA customer service and the FIAT representative was unable to find any dealer with in the Dallas, Fort Worth area that had the equipment to service this recall. FCA has abandoned the 2020 Fiat 124 Spider for service leaving a critical safety component unprepared. Airbag recall number 24V-694

NHTSA complaint #11678823 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted twice and confirmed that the manufacturer had not provided instructions on how to properly repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11672391 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11666496 — an unverified report by a vehicle owner.

AIR BAGS

I am writing to formally express my concern and disappointment regarding the lack of transparency and communication surrounding the airbag recall for the Fiat 124, first issued in 2024. As of today, Fiat has not provided any meaningful updates, solutions, or timelines regarding this serious safety issue. There has been no information uploaded to official channels, nor have customers been contacted with guidance or offered temporary remedies. This silence is particularly alarming given the nature of the defect—involving airbags, a critical safety component that can mean the difference between life and death in an accident. To date, there has been no call for refunds, replacements, or even interim safety measures while Fiat “works on finding a reliable outcome for the future.” This delay, paired with a lack of communication, suggests a disregard for customer safety and a failure to meet basic standards of accountability. I urge Fiat to immediately provide an update to the public regarding the status of this recall, including what steps are being taken, projected timelines, and what current owners of the affected vehicles should do in the meantime. Anything less is unacceptable when dealing with an issue of this magnitude.

NHTSA complaint #11666363 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11664672 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11663350 — an unverified report by a vehicle owner.

AIR BAGS

I received the airbag recall letter in December (recall A3B)on my 2017 Spyder Fiat. I understand that the recall started in September.I have called Fiat every month since. I am always advised the parts are not available with no update on when the parts will become available. The airbag warning light is on. Due to the safety recall the car is not safe to drive. Fiat does not seem in any hurry to provide a remedy. This puts the onus on the customer. I am paying insurance and long term warranty on a car I can’t drive. Surely a corporation should bear the responsibility to provide a timely solution.

NHTSA complaint #11662603 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11662276 — an unverified report by a vehicle owner.

AIR BAGS

*I received a safety recall notice for the airbag deployment early November 2024. *I’ve contacted the dealership twice and they claim to not have the necessary part. *I’ve called manufacturer FIAT / FCA on 11/20/24 case #91148616, 12/12/24 and4/28/25. *Other Fiat owners have also reached out to FCA unsuccessfully for this repair. *Evidently there is no specific part needed, according to the document I received it is a software update – so I don’t understand why they’re not correcting this immediately!?

NHTSA complaint #11661577 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA complaint #11659928 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11658193 — an unverified report by a vehicle owner.

AIR BAGS

Remedy for recall A3B - Passenger Airbag Deployment still not available. Seems to be quite delinquent in determining remedy.

NHTSA complaint #11657447 — an unverified report by a vehicle owner.

AIR BAGS

Received recall letter last year and FIAT still does not know when there will be a remedy.

NHTSA complaint #11656271 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11655456 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA complaint #11655473 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

NHTSA complaint #11655298 — an unverified report by a vehicle owner.