3 times my car had died going under 30 mph, it must turns off or goes into this neutral position and won’t let me change gears, when i restart it, the engine makes an awful squealing sound. all these “drive mode unavailable “ “check esc system” “service electronic brake” it seems it is related to the S55 / 16V529000 safety defect …. “intermittent switch to neutral while driving”
NHTSA complaint #11744651 — an unverified report by a vehicle owner.
I received a customer satisfaction notification from FCA US LLC stating they were recommending some improvements on my 2017 Fiat 500X equipped with a 2.4L engine. They had determined that some vehicles may have been consuming more oil than usual. We had noticed our car running low on oil between oil changes so we took it to our local Fiat dealer with the letter and they stated it wasn't coming up in their system so they couldn't run the test for us. We contacted Fiat directly and they stated the same thing. We did receive a letter so I don't understand what the issue is. My daughter drives the car and now I feel it's a safety issue for her. I wrote a letter to the FCA and have not yet received a response. I need help with this issue and running out of resources to help.
NHTSA complaint #11715947 — an unverified report by a vehicle owner.
The contact owns a 2016 Fiat 500X. The contact stated that while driving at an undisclosed speed, the transmission unintendedly shifted from drive(D) to neutral(N). The RPM became elevated; however, the vehicle failed to accelerate as intended. While driving approximately 15 - 20 MPH, the vehicle went into LIMP Mode. While in LIMP Mode, the contact coasted to the side of the road and waited for several minutes before continuing to drive. The failure had occurred twice. Additionally, the check engine warning light illuminated intermittently. The vehicle had been taken to a certified mechanic, who determined that the transmission had failed and needed to be rebuilt. The dealer also diagnosed that there was a failure with the instrument cluster. The instrument cluster lights were cleared; however, the transmission was not repaired. The check engine warning light remained illuminated. The contact was made aware of NHTSA Campaign Number: 16V529000 (Power Train), for the transmission for the same year, make, and model. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall and opened a case. The failure mileage was approximately 144,000.
NHTSA complaint #11710295 — an unverified report by a vehicle owner.
While driving, the vehicle suddenly shut off completely in the middle of the road, forcing me to come to a full stop and make several attempts before it restarted. During the incident, all electrical power was lost—I was unable to use hazard lights or blinkers, and I’m unsure if the brake lights worked when pressing the pedal. This created an extreme safety risk to both myself and other drivers. About a month earlier, the same issue occurred and the dealership diagnosed it as a “battery, fuse, array” problem, replacing the battery. The same issue has now returned, and the dealership has identified it as a MultiAir actuator failure. The vehicle is a Fiat 500X equipped with the 2.4L Tigershark engine, which has known problems with the MultiAir system. The car has only around 60,000 miles and is currently at an authorized Chrysler/Fiat dealership, available for inspection upon request. The problem has been confirmed by the dealer, no warning lights appeared before the failure, and a technical case has been opened with Fiat/Stellantis corporate.
NHTSA complaint #11698815 — an unverified report by a vehicle owner.
I am writing to you in regard to my 2016 FIAT 500X about multiple concerns. 1. There has been an open recall on the Emissions system since 2022. I immediately followed up and was put on a waitlist as I was told that the parts were on back order. I was told I was 27 on the waitlist. I followed up every 3-6 months for an update on getting the recall repaired but was told they have no update on the parts. It is now 2025 and my registration and inspection are expired. I was informed by FIAT service mechanic that the open recall should not impact my inspection. Upon bringing it in for inspection, I needed to get the thermostat replaced, which was one of the first recalls that was rectified upon purchasing the car in 2017. My car failed inspection. I followed up with FIAT corporate and was assigned a case manager who followed up as well unable to rectify the situation. Now my car is unsafe to drive, I have gotten a ticket for expired inspection . I told the officer that there is an open recall and that I am at the mercy of FIAT. Secondly since I purchased the car I have brought it back multiple times, expressing concern that the car lags when you press the gas. If I am merging on the the highway and I am going 30mph the RPM will struggle to go over 3 in order for the car to accelerate and then it falls to 1-2 RPM. Attached are numerous photos of my constant communication of presenting issues. The entire electrical system will turn on and off on its own. Error I have gotten speeding tickets always when trying to switch lanes or am preparing for the exist because I have to compensate for the lag otherwise I will get smashed by another car. When driving 25-40 mph the engine will make a humming sound as if it is stuck in a gear. So my options are 50+ or 25 or less. Living in NY this is very difficult. I have even advocated that I believe my car is apart of the 2016 transmission recall on my particular make and model. My car is unsafe to drive and I need some guidance
NHTSA complaint #11677336 — an unverified report by a vehicle owner.
Hi, I received a recall notice from FCA regarding oil consumption - I threw the letter out, but took the car to dealer. They found the active recall W-80, , had me do the 1500 mile test, came back but for some reason, now it is not even visible anymore. Now my check engine light is on and the oil light is on. My engine is over consuming oil and now I won't be able to repair it. I escalated it to FCA, but they can't see it either and are unable to help me. Need this to be resolved, but don't know how to.
NHTSA complaint #11605737 — an unverified report by a vehicle owner.
The day after we had a bad storm, my car's electrical system went haywire. I was driving to work and all kinds of warning lights started flashing. Then when I came to a stop sign, stopped, then proceed to go again the car car would not go. I was still in drive but the car would not go when I pressed the pedal. So I put the car in park then back in drive and it started driving again. Then a warning came on about my power steering. I get further down the road to a stop light. I stopped and when the light turned green it would not go again while it drive. So I put it in park and back in drive and it went.i get to a stop sign about 1 mile down the road and my steering wheel locked up. So I put the car in park and back in drive and it started turning a little bit so I was able to pull off the road into an abandoned parking lot. I tried to turn the car off and it would not turn off. So I unhooked the battery cable and it cut off. I had the car towed to my house. They hooked the cables back up yo get the car onto the tow truck. Once the car was home, the wheel was fine but it had some warning messages on the dashboard. So the next day it rained again. And I went outside later that evening and my tail lights and the dashboard was illuminated. My air conditioner was running but the car was not crank. So I finally got it to the shop and they are saying water got into the RHA hub; but how? I don't have a leak in my car. I've never seen water in my car and on top of that, why is my RHA hub in the trunk? Anyway, after that I looked it up and come to find out a lot of people with Fiats have been having the same problem. And they are just as upset and lost as I am.
NHTSA complaint #11589850 — an unverified report by a vehicle owner.
The car had a NTSB recall on the engine. The engine needed to be replaced. After having the engine replaced I was told to pick up the vehicle which shook profusely and then had a check engine light come on only minutes from driving away from the dealership. I turn around and returned the vehicle immediately to have it remedy the situation. It took over a month and the second time I was told to pick up the car, the same thing happened again only minutes from leaving the dealership, except this time the engine started to stutter like it was going to stall. After another month of them attempting to remedy, which is now the 3rd time they told me to pick up the vehicle which was in 22nd December 2023, the engine stalled only 100 yards of driving away from the dealership in fast 2-lane traffic. The progressive deterioration of the new replaced engine after the required recall was and is clearly a danger not only to myself and my family but also to other drivers. They are now saying which is 13 of February 2024 over a month of them trying to fix it, that the car is ready to be picked up. I do not believe this vehicle is safe to be on the road. I am concerned for myself and other drivers safety if I attempt to drive this vehicle. I have been told it has been tested but they said that the other 3 times I have picked up the vehicle. There is no way to ensure or guarantee this vehicle will not stall again in dangerous traffic. I have a video of the incident with the foreman mechanic trying to start the vehicle.
NHTSA complaint #11571764 — an unverified report by a vehicle owner.
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
NHTSA complaint #11560961 — an unverified report by a vehicle owner.
Low oil pressure sensor light is on, came on after car reached 100 thousand miles. Interior glue melted on the doors and roof from the heat and are bucking, I feel is poor manufacturing.
NHTSA complaint #11556395 — an unverified report by a vehicle owner.
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
NHTSA complaint #11542790 — an unverified report by a vehicle owner.
I purchased my vehicle in 2020. I was not aware there was an open recall on this vehicle for an oil consumption issue. The dealer did not tell me and I received no notice from Fiat/Chrysler over the next two years. I began having a problem with the engine cutting out as I was driving down the road without any warning. There were no low oil or engine lights coming on to let me know there was a problem. My car was literally stopping on the road as I was driving! The potential for disaster was high! Fortunately we were able to get the car to the dealer without incident. We actually found out about the recall through our own investigation. The car was 3.5 quarts low and has since had two oil consumption tests that were supposed to "fix" the problem. It is now July 2023 and am still dealing with the car burning oil at a rate of about 1.5 quarts every 1500 miles. I have a 2018 Fiat 500X with less than 40,000 miles on the engine. Currently my dealership and I are trying to get Fiat/Chrysler to replace my engine . They have agreed that under the extended warranty afforded to me through the class action lawsuit filed against them over this that I am eligible for this to repair damage done. Unfortunately we are having issues getting authorization for an engine to be ordered..a lot of bureaucracy! The whole process has been infuriating..and I do think that my safety as a driver has been compromised. Thank you.
NHTSA complaint #11533884 — an unverified report by a vehicle owner.
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
NHTSA complaint #11504009 — an unverified report by a vehicle owner.
The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
NHTSA complaint #11491933 — an unverified report by a vehicle owner.
The contact owns a 2017 Fiat 500x. The contact stated that while driving at various speeds, the vehicle would suddenly stall. After restarting the engine, the vehicle would operate as normal. The vehicle was taken to the local mechanic who discovered no engine oil was present inside the engine. The contact indicated that the engine oil had continued to be low shortly after oil changes were performed. The vehicle was taken to the local dealer but no failure was determined. The vehicle was later serviced at the dealer for an oil consumption test as part of a manufactures service campaign. No further information was available. The manufacturer was not contacted regarding the failures. The failure mileage was 1500.
NHTSA complaint #11478815 — an unverified report by a vehicle owner.
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
NHTSA complaint #11465655 — an unverified report by a vehicle owner.
I am being notified by Chrysler Fiat of a problem with oil consumption on my FIAT 500X. Since all the FIAT dealerships near me have closed, Chrysler is requiring me to: 1. Travel 1.5 hours to dealership. 2. Have an oil change performed at my expense. 3. Travel 1.5 hours home from dealership 4. Drive 1500 miles. 4. Travel 1.5 hours return to the dealership to verify oil consumption. If excessive consumption, engine will be replaced. (?) As stated by Customer Service. 5. Travel 1.5 hours home from dealership. They will not: A. Reimburse my time (8 hours total) approximately 6 hours drive time and 2 hours wait time. B. Pay for the oil change. Within the last month I have had an oil change. C. Pay for fuel for these trips, approximately 51 miles each way. Total of 200 miles. This is a manufacturing issue. All incurred expenses should be paid by Chrysler.
NHTSA complaint #11427257 — an unverified report by a vehicle owner.