25 of the
71 complaints filed about the Fleetwood Wilderness
are about the equipment —
35% of everything owners reported.
The worst model year for it is 2001.
TL* THE CONTACT OWNS A 1999 FLEETWOOD WILDERNESS. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 06E076000 (EQUIPMENT), BUT STATED THAT THE POWER SUPPLY FAILED TO FUNCTION, THE REFRIGERATOR LEAKED FLUID, AND TOXIC FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REFUSED TO PROVIDE THE REMEDY FOR THE RECALL UNLESS THE CONTACT SIGNED A WAIVER. THE REFRIGERATOR WAS NOT REPAIRED. WHEN THE REFRIGERATOR WAS ON, THE CONTACT NOTICED TOXIC FUMES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS NOT APPLICABLE.
NHTSA complaint #11018859 — an unverified report by a vehicle owner.
I HAVE A DOMETIC REFRIGERATOR IN MY CAMPER, AND A FEW YEARS AGO I NOTICED A STRONG SMELL OF AMMONIA FILL THE CAMPER (I HAD TO EVACUATE FOR SEVERAL HOURS). WITHIN A FEW DAYS THE REFRIGERATOR WAS NO LONGER COOL, AND HAD STOPPED WORKING. THE NEXT YEAR I REC'D A RECALL FROM DOMETIC STATING THAT THERE IS A KNOWN PROBLEM WITH MY UNIT: "A FATIGUE CRACK CAN DEVELOP IN THE BOILER TUBE OF THE IDENTIFIED REFRIGERATORS, WHICH CAN PERMIT THE RELEASE OF PRESSURIZED COOLANT SOLUTION. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE." I THEN CALLED SOME REPAIR SHOPS LISTED ON DOMETIC'S WEBSITE TO SCHEDULE A REPAIR. I FINALLY FOUND ONE THAT WAS WILLING TO DO IT (I WOULD ONLY HAVE TO PAY FOR THE SERVICE CALL) BUT AFTER HE DISCOVERED THAT MY REFRIGERATOR HAD ALREADY QUIT, HE TOLD ME I NEEDED TO CALL DOMETIC. I CALLED DOMETIC, AND AFTER I HAD EXPLAINED TO THE GIRL THAT THE REFRIGERATOR HAD QUIT WORKING, SHE TOLD ME THAT THE RECALL WAS ONLY FOR A PREVENTIVE MEASURE IN SHIELDING IT FROM A FIRE. I THEN TOLD HER THAT BASICALLY IF MY UNIT WOULD HAVE CAUGHT ON FIRE, I WOULD HAVE BEEN BETTER OFF. SHE THEN SUGGESTED THAT I "LOOK INTO THAT ROUTE". I TOLD HER I WAS NOT ABOUT TO COMMIT FRAUD BY SETTING MY CAMPER ON FIRE.
NHTSA complaint #10265567 — an unverified report by a vehicle owner.
I HAVE A DOMETIC REFRIGERATOR IN MY CAMPER, AND A FEW YEARS AGO I NOTICED A STRONG SMELL OF AMMONIA FILL THE CAMPER (I HAD TO EVACUATE FOR SEVERAL HOURS). WITHIN A FEW DAYS THE REFRIGERATOR WAS NO LONGER COOL, AND HAD STOPPED WORKING. THE NEXT YEAR I REC'D A RECALL FROM DOMETIC STATING THAT THERE IS A KNOWN PROBLEM WITH MY UNIT: "A FATIGUE CRACK CAN DEVELOP IN THE BOILER TUBE OF THE IDENTIFIED REFRIGERATORS, WHICH CAN PERMIT THE RELEASE OF PRESSURIZED COOLANT SOLUTION. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE." I THEN CALLED SOME REPAIR SHOPS LISTED ON DOMETIC'S WEBSITE TO SCHEDULE A REPAIR. I FINALLY FOUND ONE THAT WAS WILLING TO DO IT (I WOULD ONLY HAVE TO PAY FOR THE SERVICE CALL) BUT AFTER HE DISCOVERED THAT MY REFRIGERATOR HAD ALREADY QUIT, HE TOLD ME I NEEDED TO CALL DOMETIC. I CALLED DOMETIC, AND AFTER I HAD EXPLAINED TO THE GIRL THAT THE REFRIGERATOR HAD QUIT WORKING, SHE TOLD ME THAT THE RECALL WAS ONLY FOR A PREVENTIVE MEASURE IN SHIELDING IT FROM A FIRE. I THEN TOLD HER THAT BASICALLY IF MY UNIT WOULD HAVE CAUGHT ON FIRE, I WOULD HAVE BEEN BETTER OFF. SHE THEN SUGGESTED THAT I "LOOK INTO THAT ROUTE". I TOLD HER I WAS NOT ABOUT TO COMMIT FRAUD BY SETTING MY CAMPER ON FIRE.
NHTSA complaint #10265567 — an unverified report by a vehicle owner.
DOMETIC SENT US A RECALL ABOUT THEIR REFRIGERATORS IN RECREATIONAL VEHICLES. WE HAD OUR REFRIGERATOR WORKED ON PER THE RECALL AND THE REPAIR PLACE INFORMED US OF A YELLOW RESIDUE AROUND THE BOILER AND GAS IGNITER INDICATING TO THEM A REFRIGERATOR LEAK. DOMETIC HAS REFUSED TO REPAIR THE FRIG EVEN THOUGH THEY ARE AWARE OF THE FAULTY DEFECT WELDS IN THE BOILER TUBE LEADING TO A POSSIBLE LEAK. THEY ARE ONLY INSTALLING A SHIELD TO RETARD THE IGNITION IF A FIRE SHOULD IGNITE DUE TO THE LEAKING GAS FROM THE FAULTY WELDS. OUR UNIT (DOMETIC RM2652) IS 4 YEARS OLD AND HAS DEFINITELY NOT BEEN ABUSED OR OVERUSED. WE BELIEVE DOMETIC SHOULD HAVE TO REPLACE THE COOLING UNITS ON THE REFRIGERATOR THAT ARE DEFECTIVE. I UNDERSTAND THAT NORCOLD HAS A RECALL AND THEY ARE REPLACING THE COOLING UNITS.
NHTSA complaint #10256663 — an unverified report by a vehicle owner.
1. FREEZER AND REFRIGERATOR STOPPED COOLING. AMMONIA SPEWED OUT OF THE REAR REFRIGERATOR COMPARTMENT. 2. FAILURE ONLY OCCURRED ONCE AND REFRIGERATOR AND FREEZER NO LONGER COOLED SINCE THE REFRIGERATE WAS GONE. 3. IMMEDIATELY CALLED DOMETIC TO SEE IF THE REFRIGERATOR WAS STILL UNDER WARRANTY AND IF THERE WERE ANY RECALLS. DOMETIC INFORMED ME THAT IT WAS NOT UNDER RECALL AND WAS OUT OF WARRANTY BY 1 MONTH. A MONTH LATER, AT A LOCAL RV SHOW, I FOUND A GENTLEMAN THAT WAS A MEMBER OF THE RV REFRIGERATION NETWORK ASSOCIATION. ON APRIL 13, 2008, I DROVE 100+ MILES TO TAKE MY RV TO SHELBOURNE RV (423-629-2175 OR 423-290-8367) IN RINGGOLD, GEORGIA FOR REPAIR. JUST OVER 1 MONTH LATER I WAS ABLE TO PICK UP MY RV, AND DROVE BACK 100+ MILES TO PICK IT UP. THE REPAIR BILL (EXCLUDING GAS) WAS $760!!
NHTSA complaint #10246865 — an unverified report by a vehicle owner.
I HAVE A 1998 WILDERNESS 5TH WHEEL CAMPING TRAILER. THE REFRIGERATOR IN THIS UNIT IS A DOMETIC MODEL RM2652 SERIAL NO. 81303309. I RECEIVED A RECALL NOTICE FROM DOMETIC INFORMING ME TO TAKE MY UNIT TO AN AUTHORIZED SERVICE CENTER TO HAVE AN UPDATE INSTALLED IN THE REFRIGERATOR TO PREVENT A FIRE. I TOOK THE UNIT TO CAMPING WORLD IN DENVER, CO AND THEY DID THE RECALL UPDATE. MY REFRIGERATOR NEVER WORKED AGAIN AFTER I RECEIVED THE UNIT BACK FROM THEM. UPON INSPECTION I FOUND A LOT OF YELLOW RESIDE IN THE BACK OF THE REFRIGERATOR AND A BURNING SMELL. I REMOVED THE REFRIGERATOR FROM THE TRAILER AND REMOVED THE COVER AND INSULATION FROM THE HEATING TUBE AND FOUND THAT THE TUBE WAS BROKEN. I HAVE CONTACTED SEVERAL RECREATION VEHICLE SUPPLIERS IN COLORADO AND WYOMING AND THEY HAVE ALL INDICATED THE SAME THING. THE HEATING TUBES ARE WEAK AND SUBJECT TO BREAKING IF BUMPED OR MOVED. THE DOMETIC RECALL REQUIRED REPAIRS TO BE MADE AROUND THE HEATING TUBE. THE DEALERS ALSO SAID THAT THESE REFRIGERATOR ARE IN GREAT DEMAND RIGHT NOW BECAUSE OF ALL THE PROBLEMS THAT ARE IN THE HEATING TUBES. I APPEARS THAT THE DOMETIC COMPANY AND THEIR AUTHORIZED DEALERS ARE MAKING A PROFIT FROM THE SALES OF THESE UNITS THAT HAVE TO BE REPLACED BECAUSE OF THE RECALL. THESE REFRIGERATORS COST OVER $1300.00 TO REPLACE. THIS IS DEFINITELY A FINANCIAL BURDEN ON THE OWNERS THAT HAVE TO HAVE THESE UNITS REPLACED. IT ALSO CREATES A HEALTH HAZARD FROM THE YELLOW RESIDUE DUST THAT IS IN THE REFRIGERATOR COMPARTMENT AND FROM THE AMMONIA ODORS THE ARE RELEASED AT THE TIME OF FAILURE. I CONTACTED DOMETIC AND THEY CLAIM NO RESPONSIBILITY FOR THIS PROBLEM AND REFUSED TO PROVIDE ME WITH ANY INFORMATION DESCRIBING WHAT WAS DONE TO MY REFRIGERATOR FOR THE RECALL.
NHTSA complaint #10234673 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 FLEETWOOD WILDERNESS. THE CONTACT RECEIVED A RECALL NOTICE IN FEBRUARY OF 2008 FOR EQUIPMENT. HE CALLED THE DOMETIC MANUFACTURER AND THEY STATED THAT THEY COULD NOT PERFORM THE REPAIR UNTIL THE WEATHER IMPROVED. AFTER SEVERAL MONTHS, NO ONE HAS CALLED THE CONTACT TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIRS. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES, BUT THE DEFECTIVE REFRIGERATOR STILL HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS 06E076000. UPDATED 07/29/08 *BF UPDATED 08/01/08
NHTSA complaint #10230915 — an unverified report by a vehicle owner.
DOMETIC REFRIGERATOR SAFETY RECALL NOTIFICATION. UNIT WAS TAKEN TO SERVICE CENTER ACCORDING TO DOMETIC AND SERVICE CENTER SAID THAT UNIT WOULD HAVE TO BE REPLACED DUE TO SAFETY RECALL AND FIRE HAZARD ACCORDING TO WHERE CRACK IS LOCATED THAT LEAKED OUT COOLING SUBSTANCE. DOMETIC SAID THEY NO LONGER REPLACE THE UNITS UNDER THE RECALL. SERVICE CENTER SAID THEY HAVE SENT THEM UNITS TO BE REPLACED DUE TO SAME EXACT CRACK ISSUE AND DOMETIC REFUSED TO STAND BEHIND SAFETY RECALL.
NHTSA complaint #10229142 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
DOMETIC REFRIGERATOR SAFETY RECALL NOTIFICATION. UNIT WAS TAKEN TO SERVICE CENTER ACCORDING TO DOMETIC AND SERVICE CENTER SAID THAT UNIT WOULD HAVE TO BE REPLACED DUE TO SAFETY RECALL AND FIRE HAZARD ACCORDING TO WHERE CRACK IS LOCATED THAT LEAKED OUT COOLING SUBSTANCE. DOMETIC SAID THEY NO LONGER REPLACE THE UNITS UNDER THE RECALL. SERVICE CENTER SAID THEY HAVE SENT THEM UNITS TO BE REPLACED DUE TO SAME EXACT CRACK ISSUE AND DOMETIC REFUSED TO STAND BEHIND SAFETY RECALL.
NHTSA complaint #10229142 — an unverified report by a vehicle owner.
DOMETIC REFRIGERATOR SAFETY RECALL NOTIFICATION. UNIT WAS TAKEN TO SERVICE CENTER ACCORDING TO DOMETIC AND SERVICE CENTER SAID THAT UNIT WOULD HAVE TO BE REPLACED DUE TO SAFETY RECALL AND FIRE HAZARD ACCORDING TO WHERE CRACK IS LOCATED THAT LEAKED OUT COOLING SUBSTANCE. DOMETIC SAID THEY NO LONGER REPLACE THE UNITS UNDER THE RECALL. SERVICE CENTER SAID THEY HAVE SENT THEM UNITS TO BE REPLACED DUE TO SAME EXACT CRACK ISSUE AND DOMETIC REFUSED TO STAND BEHIND SAFETY RECALL.
NHTSA complaint #10229142 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 FLEETWOOD WILDERNESS TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR HIS DOMETIC REFRIGERATOR. THE VEHICLE WAS IN STORAGE AT THE TIME, BUT WHEN HE INSPECTED THE VEHICLE, HE NOTICED THAT THE FAILURE HAD ALREADY OCCURRED WITH THE REFRIGERATOR. DOMETIC ADVISED HIM TO GO TO A LOCAL RV DEALER. THE DEALER INFORMED THE CONTACT THAT THE REPAIR WOULD NOT CORRECT THE FAILURE. UPDATED 06/09/2008. *LJ RECALL 0E6076000. UPDATED
NHTSA complaint #10225692 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 FLEETWOOD WILDERNESS. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE DOMETIC REFRIGERATOR FAILED AND ALMOST CAUSED A FIRE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL VEHICLE). THE CURRENT AND FAILURE MILEAGES WERE 5,400. NO ADDITIONAL INFORMATION WAS AVAILABLE FOR THE TRAILER.
NHTSA complaint #10210372 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 FLEETWOOD WILDERNESS. THE CONTACT STATED THAT THE BODY OF THE CAMPER WAS NOT LEVEL WITH THE BODY OF THE VEHICLE. HE NOTICED A CRACK ON THE C-CHANNEL FRAME, WHICH SHEARED THE BOLTS THAT HELD THE CAMPER. HE STATED THAT THE REAR LATCHES FOR THE REAR DOOR BENT AND HE BELIEVED THAT THE SHEARED BOLTS CAUSED THE FAILURE. AS OF SEPTEMBER 10, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE MILEAGE AND ENGINE INFORMATION WERE NOT APPLICABLE.
NHTSA complaint #10202342 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
RECALL OF RV REFRIGERATOR DOMETRIC CORPORATION REPRESENATIVE HUNG UP ON ME WHEN THEY COULD NOT FURNISH A NAME OF A FACILIY THAT COULD REPAIR THE UNIT IN A REASONABLE LENGTH OF TIME,1 1/2 - 2 MONTHS WAITWAS NOT REASONABLE WHEN THEY STATED TO ME THAT IT WOULD TAKE APPROX IMATELY 20 MINUTES TO CORRECT THE DEFECT THAT COULD CAUSE A FIRE.
NHTSA complaint #10192964 — an unverified report by a vehicle owner.
RECALL OF RV REFRIGERATOR DOMETRIC CORPORATION REPRESENATIVE HUNG UP ON ME WHEN THEY COULD NOT FURNISH A NAME OF A FACILIY THAT COULD REPAIR THE UNIT IN A REASONABLE LENGTH OF TIME,1 1/2 - 2 MONTHS WAITWAS NOT REASONABLE WHEN THEY STATED TO ME THAT IT WOULD TAKE APPROX IMATELY 20 MINUTES TO CORRECT THE DEFECT THAT COULD CAUSE A FIRE.
NHTSA complaint #10192964 — an unverified report by a vehicle owner.
I HAVE A 2001 FLEETWOOD WILDERNESS TRAVEL TRAILER WITH A DOMETIC REFRIGERATOR MODEL NUMBER RM 2652 THAT HAD STOPPED WORKING SUDDENLY. WHEN IT WAS SWITCHED OVER TO GAS OPERATION THE REFRIG. CAUGHT ON FIRE. WE WERE ABLE TO GET IT PUT OUT BEFORE IT DID ANY MAJOR DAMAGE TO THE TRAVEL TRAILER. THE UNIT THEN PROCEED TO SPILL LARGE AMOUNTS OF A YELLOW OILY LIQUID INSIDE THE CAMPER. THERE WAS A VERY STRONG AMMONIA SMELL AFTER THE FIRE. WE LATER LEARNED OF A RECALL # 06E076000 ON THIS MODEL REFRIG. BY DOMETIC FOR THIS VERY REASON, A FIRE HAZARD THAT MY MOM SAW IN THE HIGHWAYS MAGAZINE. I CALLED DOMETIC TO SEE ABOUT GETTING THE UNIT REPAIRED OR REPLACED AND GOT NO WHERE WITH THEM. I NEED HELP WITH THIS PLEASE. THEY SHOULD BE MADE TO REPLACE THIS UNIT FOR US AS IT COULD HAVE BURNED OUR CAMPER UP AND WE COULD HAVE BEEN IN IT. PLEASE HELP US WITH THIS MATTER. THANK YOU SO MUCH.
NHTSA complaint #10177879 — an unverified report by a vehicle owner.
CONSUMER HAD A MOTOR HOME WHICH INCLUDED A SAMSUNG MICROWAVE. BECAUSE OF THE VIN THIS MOTOR HOME WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE MICROWAVE HAD THE SAME DEFECT AS DESCRIBED IN THE RECALL.
NHTSA complaint #10094960 — an unverified report by a vehicle owner.
RECALL# 03E044000 SUBJECT: MICROWAVE OVENS/CIRCUIT SHORT. THE CONSUMER CONTACTED SAMSUNG FOUR TIMES TO GET INFORMATION ON HOW TO GET THE RECALL REPAIRED. THE CONSUMER HAS LEFT MESSAGES AND HAS RECEIVED NO FEEDBACK. THE CONSUMER WOULD LIKE TO KNOW HOW TO GET THE REPAIRS DONE. *NLM
NHTSA complaint #10048505 — an unverified report by a vehicle owner.
THERE WAS A PROBLEM WITH THE LANDING GEAR WHICH CAUSED THE TRAILER TO DISCONNECT FROM THE VEHICLE. THE MANUFACTURER DID NOT MAKE THE LANDING GEAR ANYMORE. THE MANUFACTURER SENT THE CONSUMER A REPAIR KIT TO FIX THE LANDING GEAR BUT THE PROBLEM STILL EXISTED.
NHTSA complaint #10019677 — an unverified report by a vehicle owner.