2014 Ford Focus driver assist problems

BACK OVER PREVENTION

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission failed to shift into 2nd gear, causing the transmission to slip, and the vehicle shuddered heavily while accelerating forward. Additionally, the contact stated that the backup camera failed to function since the vehicle was purchased in 2022. The vehicle possessed a long history of identical transmission failures. The vehicle was taken to a dealer on several occasions for transmission failures. The vehicle was first taken to the dealer at 56,838 miles, where an electrical failure covered under Customer Satisfaction Program: 14M02 was addressed, and the dealer replaced the TCM assembly, performed adaptive learning, and installed a replacement clutch assembly. The vehicle was taken to the dealer for a second time at 69,000 miles, where the dealer replaced the clutch assembly due to the recurring failure. The vehicle was taken to the dealer for a third time at 90,000 miles, where it was determined that the clutch assembly had failed once more and required a third replacement. The dealer was notified of the current failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

NHTSA complaint #11746151 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I believe the defective TCM cause all kinds of havoc on the other systems. And Ford KNOWS they can not fix this issue. Cause car to accelerate an come to a stop in the street! No way safe

NHTSA complaint #11589478 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Delayed start, hesitation to drive after braking

NHTSA complaint #11555868 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2014 Ford Focus. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the “Camera Unavailable” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,688.

NHTSA complaint #11537750 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The contact owns a 2014 Ford Focus. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the “Camera Unavailable” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,688.

NHTSA complaint #11537750 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Transmission on these fords are bad!!!!not only me but everyone I know with a ford focus has had some issue with their transmission. My car has spontaneously stopped driving while kids in car. Transmission fault service light and engine light will immediately come on when car starts or it will give you about 1 mile to drive before it shuts car down. Recently dealership “fixed recalls” fuel tank. It is not fixed. I also believe it is the reason my transmission fault come on. I have had the car since April 2022 drove for a few month ran out of gas, because I believed it was wrong because it always is ultimately I only ran out of gas. Since that day I’ve had major issues. The transmission light was never on until a few months ago, it did use to stall when attempting to start. It would show up spontaneously and once it happens there is nothing you can do. It is very dangerous! I have gotten recalls “fixed” drove the vehicle for 2hours the miles to empty were still reading wrong, dealership said give it a few miles. It never changed, it is still wrong I’m pretty sure this issue of the fuel tank has brought on transmission issues that are very alarming and costly. The dealership did not successfully fix the issue with the fuel tank because of the obvious of the miles to empty, also engine light came back on, and ultimately did shut the car back down.

NHTSA complaint #11512177 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Truck latch is worn down and does not work properly you have to slam truck to close and push. When opening truck you have to push down on truck to open. Back up camera does not work and wiring is messed up.

NHTSA complaint #11451785 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.

NHTSA complaint #11412965 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.

NHTSA complaint #11412965 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

A FRIEND AND I WERE IN JACKSON, TENNESSEE ON 9/28/2018. WE WERE STOPPED(STATIONARY)AT THE LIGHT ON OIL WELL DRIVE AND 45 BYPASS. WHILE WE WERE AT THE LIGHT, THE CAR STARTED GOING IN REVERSE AND MY FRIEND ASKED ME "DORIS, WHY ARE WE GOING BACKWARDS?" A FEW SECONDS LATER, THE CAR'S NOTIFICATION SYSTEM GAVE A MESSAGE FOR TRANSMISSION PROBLEMS AND PLEASE MOVE THE CAR TO SAFETY. AFTER I STEPPED ON THE BRAKES TO STOP THE CAR, IT SHOT FORWARD AND WE MANAGED TO GET TO THE NEAREST PARKING LOT. ROADSIDE ASSISTANCE CALLED A TOWING COMPANY, AND THEY PULLED IT TO GOLDEN CIRCLE AUTO GROUP, WHERE I HAD PURCHASED THE CAR FROM IN 2013. THE PROBLEM WAS SUPPOSED TO BE FIXED BY THEM, AND ANOTHER FORD DEALERSHIP, STEVE MARSH FORD WAS THE LAST ONE TO DO REPAIR WORK ON THE CAR. I PAID THEM $700.00, AND THEY SAID THAT I NEED ANOTHER $2000. THE CAR DOES NOT RUN, AND IS SITTING IN MY YARD. I HAVE HAD PROBLEMS WITH THIS LEMON EVER SINCE I BOUGHT IT IN 2013.

NHTSA complaint #11383960 — an unverified report by a vehicle owner.